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Queue Manager Jobs in Austin, TX (NOW HIRING)

THIRTEENTH FLOOR ENTERTAINMENT GROUP

Cashier

Austin, TX · On-site

$11.75 - $15.75/hr

Queue Management * Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas. * Must be 18 years of age or older at the time of hire.

Thirteenth Floor Entertainment Group

Cashier

Austin, TX · On-site

$11.75 - $15.75/hr

Queue Management * Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas. * Must be 18 years of age or older at the time of hire.

Thirteenth Floor Entertainment Group

Cashier

Austin, TX · On-site

$11.75 - $15.75/hr

Queue Management * Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas. * Must be 18 years of age or older at the time of hire.

RWE

Grid Modeling Manager

Austin, TX · On-site

... Manager to support the development, validation, and maintenance of electrical models across RWE ... Responsibilities The successful candidate will lead modeling package development for ISO/RTO queue ...

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Queue Manager information

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$12

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$42

How much do queue manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for queue manager in Austin, TX is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.06 per hour, depending on experience, location, and employer.

What is the role of a queue manager?

A queue manager oversees the organization and operation of queues in a system or environment, ensuring efficient processing of tasks or customers. They may use tools like queue management software and require strong organizational and communication skills to optimize flow and reduce wait times.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What is a queue management job description?

A queue management job involves overseeing the flow of customers or clients in a service environment, ensuring efficient and organized waiting processes. Responsibilities often include monitoring wait times, managing staff schedules, and using queue management software or systems to improve service delivery. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often reach or exceed $500,000 annually, especially in large corporations. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs can also earn this level of income, often supplemented by bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

What is the 3 month rule for jobs?

The 3 month rule for a Queue Manager typically refers to a probationary period of three months during which performance, reliability, and suitability for the role are assessed. Successful completion of this period may lead to permanent employment, and it often involves regular evaluations and training to ensure the employee meets job standards.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
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What job categories do people searching Queue Manager jobs in Austin, TX look for? The top searched job categories for Queue Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Queue Manager jobs? Cities near Austin, TX with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Austin, TX as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Cashier

THIRTEENTH FLOOR ENTERTAINMENT GROUP

Austin, TX • On-site

$11.75 - $15.75/hr

Other

Posted 8 days ago

Job description

Job Title: Cashier (Seasonal)

Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, you’ll join a passionate community that brings world-class scares and smiles to life.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Job Summary

As a Cashier, you will serve as the crucial first point of contact for guests, setting the tone for an unforgettable experience. You’ll process payments with precision, maintain accurate inventory records, and elevate guest satisfaction through friendly service and thoughtful upselling. Working in a fast-paced environment, you’ll blend efficiency with enthusiasm—making every interaction seamless, positive, and memorable.

Key Responsibilities

Transaction Processing

  • Operate the point-of-sale (POS) system to efficiently and accurately process cash, credit, and debit transactions.

  • Issue receipts and handle refunds or exchanges according to company policies.

  • Balance the register and generate end-of-day financial summaries to ensure accuracy and accountability.

Customer Service

  • Greet every guest with enthusiasm and professionalism, creating a warm and immersive first impression.

  • Provide clear, helpful information about the attraction, pricing, and special offers.

  • Resolve customer concerns promptly and courteously to ensure a positive guest experience.

Upselling and Add-Ons

  • Promote merchandise, upgrades, and bundle deals to enhance guest enjoyment and increase revenue.

  • Stay informed about current promotions and event enhancements to effectively assist guests with purchasing decisions.

Inventory Management

  • Monitor merchandise stock levels, restock items as needed, and report shortages to management.

  • Maintain a clean, organized, and visually appealing sales area.

  • Participate in periodic inventory counts to ensure accurate tracking of all items.

Queue Management

  • Support smooth guest flow by assisting with queue organization and maintaining a positive atmosphere in high-traffic areas.

 

  • Must be 18 years of age or older at the time of hire.

  • Must be legally authorized to work in the United States; employment eligibility will be verified through EVerify.

  • Available to work evenings, weekends, and holidays as required by event schedules.

  • Experience operating a POS system (such as Square), or demonstrated ability to quickly learn new transaction technology.

  • Strong communication and customer service skills with the ability to remain calm under pressure.

  • Comfortable standing and moving throughout the event area for extended periods.

  • Physically able to lift and carry up to 25 pounds for restocking and inventory support.

This is a seasonal position tied to events produced by Thirteenth Floor Entertainment Group. Employment is at will, and there is no guarantee of continued or repeat employment in future seasons or events.

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