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Fraud Operations Jobs in Texas (NOW HIRING)

As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...

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Fraud Operations Analyst I

Dallas, TX · On-site

$28.46 - $31.01/hr

Fraud Operations Analyst I The Fraud Operations Analyst I supports monitoring of customer financial accounts against various fraud prevention strategies. The role also supports addressing fraud ...

As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...

Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...

As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...

Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...

Ensures production accuracy, operational readiness, user understanding, and controlled deployment ... Comprehensive knowledge of fraud risk management principles and fraud typologies, including deposit ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

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Fraud Operations information

See Texas salary details

$10

$19

$29

How much do fraud operations jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for fraud operations in Texas is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.60 per hour, depending on experience, location, and employer.

What is the role of fraud operations?

Fraud operations involve detecting, preventing, and investigating fraudulent activities to protect a company's financial assets and reputation. Professionals in this field analyze transaction data, implement security measures, and use tools like fraud detection software to identify suspicious behavior. Strong analytical skills and knowledge of industry regulations are essential for success in this role.

How much does a fraud officer earn?

A fraud officer's salary typically ranges from $45,000 to $85,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries, especially in financial services or large corporations.

What are the key skills and qualifications needed to thrive in Fraud Operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

Is fraud a good career?

Fraud operations is a growing field within risk management that involves detecting and preventing fraudulent activities using analytical skills and tools like data analysis software. It offers opportunities for career advancement, certifications, and specialization in areas such as financial crimes or cybersecurity. The role typically requires attention to detail, problem-solving skills, and knowledge of industry regulations.

What are Fraud Operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

How much is the salary of a fraud specialist?

The average salary of a fraud specialist typically ranges from $45,000 to $75,000 per year, depending on experience, location, and the size of the organization. Entry-level roles may start lower, while experienced professionals with certifications can earn higher salaries, especially in financial or e-commerce sectors.

What are some common challenges faced by professionals in Fraud Operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.
What are the most commonly searched types of Fraud Operations jobs in Texas? The most popular types of Fraud Operations jobs in Texas are:
What are popular job titles related to Fraud Operations jobs in Texas? For Fraud Operations jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Texas look for? The top searched job categories for Fraud Operations jobs in Texas are:
What cities in Texas are hiring for Fraud Operations jobs? Cities in Texas with the most Fraud Operations job openings:
Infographic showing various Fraud Operations job openings in Texas as of June 2026, with employment types broken down into 56% Full Time, 38% Part Time, 3% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,279 per year, or $19.8 per hour.

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Posted 3 days ago


Job description

Description

In this role at Citizens, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.

As the Fraud Operations Senior Professional, you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You will review business initiatives and implement and review operational growth and financial business plans. You will also monitor and coordinate operational strategy by making assessments and analyzing trends and drivers within the business to optimize strategy.

Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!

Primary Responsibilities Include

  • Provide Fraud operations subject matter expertise on framing data-centric performance monitoring including regulatory, legal, and compliance requirements
  • Partner across Fraud, Risk, Workforce Management, and Analytics teams to optimize performance and resource utilization
  • Advise on process improvements, documentation, orchestration of workforce
  • Clear, concise communications, reporting and frequent updates to senior management
  • Develop and maintain operational dashboards, executive reporting, and performance scorecards to provide real-time visibility into fraud operations
  • Translate business needs into operational requirements and support implementation of process improvements, automation opportunities, and control enhancements.
  • Review and analyze fraud claims, alerts, and case data to identify operational opportunities
  • Data skills, Tableau, SQL, Excel preferred

Required Qualifications

  • Bachelor's degree in Business, Finance, Operations Management, or a related field; equivalent professional experience may be considered in lieu of formal education
  • 3+ years of experience in Fraud Operations within the financial services industry, with exposure to claims, alerts, call center or transaction monitoring environments
  • Deep understanding of bank products and operations; current fraud prevention and detective techniques; and key processes, controls, and exposure areas
  • Strong analytical and problem-solving skills to assess risk and develop governance strategies 
  • Experience monitoring operational performance metrics, service levels, productivity, and backlog management
  • Strong communication, stakeholder management, and cross-functional collaboration skills
  • Ability to manage multiple priorities in a high-volume, deadline-driven environment
  • Advanced proficiency in Microsoft Excel, PowerPoint, and data analysis tool

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: 8am - 5pm, Monday - Friday
    • On site

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST