As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
Corporate Fraud Operations Analyst
Addison, TX · On-site
$28.30 - $42.44/hr
In addition, the Fraud Operations Analyst will also be responsible for providing backup fraud investigation services for, debit and credit cards, new accounts, account abuse, check forgery and fraud ...
Corporate Fraud Operations Analyst
Addison, TX · On-site
$28.30 - $42.44/hr
In addition, the Fraud Operations Analyst will also be responsible for providing backup fraud investigation services for, debit and credit cards, new accounts, account abuse, check forgery and fraud ...
SVP, Bank Fraud Operations
Fort Worth, TX · On-site
First Command Bank is seeking an SVP, Bank Fraud Operations for developing and implementing a comprehensive fraud and loss prevention program that will continue to scale and grow with First Command ...
SVP, Bank Fraud Operations
Fort Worth, TX · On-site
First Command Bank is seeking an SVP, Bank Fraud Operations for developing and implementing a comprehensive fraud and loss prevention program that will continue to scale and grow with First Command ...
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
New
Fraud Operations Sr Professional
Irving, TX · On-site
As the Fraud Operations Senior Professional , you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You ...
New
SVP, Bank Fraud Operations
Fort Worth, TX · Hybrid
First Command Bank is seeking an SVP, Bank Fraud Operations for developing and implementing a comprehensive fraud and loss prevention program that will continue to scale and grow with First Command ...
SVP, Bank Fraud Operations
Fort Worth, TX · Hybrid
First Command Bank is seeking an SVP, Bank Fraud Operations for developing and implementing a comprehensive fraud and loss prevention program that will continue to scale and grow with First Command ...
Fraud Operations Analyst I
Dallas, TX · On-site
$28.46 - $31.01/hr
Fraud Operations Analyst I The Fraud Operations Analyst I supports monitoring of customer financial accounts against various fraud prevention strategies. The role also supports addressing fraud ...
Fraud Operations Analyst I
Dallas, TX · On-site
$28.46 - $31.01/hr
Fraud Operations Analyst I The Fraud Operations Analyst I supports monitoring of customer financial accounts against various fraud prevention strategies. The role also supports addressing fraud ...
Fraud Operations Sr Professl
Irving, TX · On-site
As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...
Fraud Operations Sr Professl
Irving, TX · On-site
As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...
Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...
Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...
As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...
As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure ...
Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...
Description Citizens Fraud & Claims Operations is seeking a seasoned leader to own the end-to-end chargeback and recovery function across card products. This role is responsible for leading ...
Senior Fraud Analyst
Houston, TX · On-site
$33 - $40/hr
Provide back-up support for all areas of Fraud Operations, to include, but not limited to ... answering and processing emails and phone requests related to all Fraud Operations. What We Are ...
Senior Fraud Analyst
Houston, TX · On-site
$33 - $40/hr
Provide back-up support for all areas of Fraud Operations, to include, but not limited to ... answering and processing emails and phone requests related to all Fraud Operations. What We Are ...
Senior Fraud Analyst - Houston
Houston, TX · On-site
$33 - $40/hr
Provide back-up support for all areas of Fraud Operations, to include, but not limited to ... answering and processing emails and phone requests related to all Fraud Operations. Requirements ...
Senior Fraud Analyst - Houston
Houston, TX · On-site
$33 - $40/hr
Provide back-up support for all areas of Fraud Operations, to include, but not limited to ... answering and processing emails and phone requests related to all Fraud Operations. Requirements ...
VP, Enterprise Fraud Modeling
Dallas, TX · Remote
Ensures production accuracy, operational readiness, user understanding, and controlled deployment ... Comprehensive knowledge of fraud risk management principles and fraud typologies, including deposit ...
VP, Enterprise Fraud Modeling
Dallas, TX · Remote
Ensures production accuracy, operational readiness, user understanding, and controlled deployment ... Comprehensive knowledge of fraud risk management principles and fraud typologies, including deposit ...
Fraud Manager
Houston, TX · On-site
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
Fraud Manager
Houston, TX · On-site
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
Fraud Manager
Houston, TX · On-site
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
Quick apply
Fraud Manager
Houston, TX · On-site
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...
As SVP, Head of Fraud Strategies and Operations, this role will be responsible fordeveloping and implementing a comprehensive fraud program that will continue to evolve and keep pace with emerging ...
As SVP, Head of Fraud Strategies and Operations, this role will be responsible fordeveloping and implementing a comprehensive fraud program that will continue to evolve and keep pace with emerging ...
As SVP, Head of Fraud Strategies and Operations, this role will be responsible for developing and implementing a comprehensive fraud program that will continue to evolve and keep pace with emerging ...
As SVP, Head of Fraud Strategies and Operations, this role will be responsible for developing and implementing a comprehensive fraud program that will continue to evolve and keep pace with emerging ...
Fraud Operations information
See Texas salary details
$10.75 - $12.46
4% of jobs
$12.46 - $14.17
7% of jobs
$15.85 is the 25th percentile. Wages below this are outliers.
$14.17 - $15.88
14% of jobs
$15.88 - $17.59
16% of jobs
The median wage is $18.50 / hr.
$17.59 - $19.30
17% of jobs
$19.30 - $21.01
11% of jobs
$21.90 is the 75th percentile. Wages above this are outliers.
$21.01 - $22.72
13% of jobs
$22.72 - $24.43
7% of jobs
$24.43 - $26.14
6% of jobs
$26.14 - $27.85
3% of jobs
$27.85 - $29.56
2% of jobs
$10
$19
$29
How much do fraud operations jobs pay per hour?
What is the role of fraud operations?
How much does a fraud officer earn?
What are the key skills and qualifications needed to thrive in Fraud Operations, and why are they important?
What is the difference between Fraud Operations vs Fraud Analyst?
| Aspect | Fraud Operations | Fraud Analyst |
|---|---|---|
| Credentials | Typically requires experience in fraud detection, certifications like CFE or ACFE beneficial | Often requires similar certifications, with a focus on data analysis and investigation skills |
| Work Environment | Operational teams handling process management, case escalation, and fraud prevention strategies | Analytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns |
| Employer & Industry Usage | Used across banking, e-commerce, and financial services for managing fraud prevention workflows | Commonly found in similar industries, focusing on case analysis and detection |
Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.
Is fraud a good career?
What are Fraud Operations?
How much is the salary of a fraud specialist?
What are some common challenges faced by professionals in Fraud Operations, and how can I prepare for them?

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Posted 3 days ago
Job description
Description
In this role at Citizens, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.
As the Fraud Operations Senior Professional, you will develop and implement operational strategy by creating, deploying, and measuring processes while ensuring that the results are monitored. You will review business initiatives and implement and review operational growth and financial business plans. You will also monitor and coordinate operational strategy by making assessments and analyzing trends and drivers within the business to optimize strategy.
Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!
Primary Responsibilities Include
- Provide Fraud operations subject matter expertise on framing data-centric performance monitoring including regulatory, legal, and compliance requirements
- Partner across Fraud, Risk, Workforce Management, and Analytics teams to optimize performance and resource utilization
- Advise on process improvements, documentation, orchestration of workforce
- Clear, concise communications, reporting and frequent updates to senior management
- Develop and maintain operational dashboards, executive reporting, and performance scorecards to provide real-time visibility into fraud operations
- Translate business needs into operational requirements and support implementation of process improvements, automation opportunities, and control enhancements.
- Review and analyze fraud claims, alerts, and case data to identify operational opportunities
- Data skills, Tableau, SQL, Excel preferred
Required Qualifications
- Bachelor's degree in Business, Finance, Operations Management, or a related field; equivalent professional experience may be considered in lieu of formal education
- 3+ years of experience in Fraud Operations within the financial services industry, with exposure to claims, alerts, call center or transaction monitoring environments
- Deep understanding of bank products and operations; current fraud prevention and detective techniques; and key processes, controls, and exposure areas
- Strong analytical and problem-solving skills to assess risk and develop governance strategiesÂ
- Experience monitoring operational performance metrics, service levels, productivity, and backlog management
- Strong communication, stakeholder management, and cross-functional collaboration skills
- Ability to manage multiple priorities in a high-volume, deadline-driven environment
- Advanced proficiency in Microsoft Excel, PowerPoint, and data analysis tool
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: 8am - 5pm, Monday - Friday
- On site
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1STAbout Citizens Financial Group
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US