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Associate Fraud Analyst Jobs in Texas (NOW HIRING)

Fraud Specialist

San Antonio, TX · On-site

$23.77 - $25.73/hr

Highly analytical and results-driven * Strong organizational skills * Working knowledge of ... and Associates applications * Service-oriented * Self-motivated, with the ability to work with ...

Highly analytical and results-driven * Strong organizational skills * Working knowledge of ... and Associates applications * Service-oriented * Self-motivated, with the ability to work with ...

Desired Qualifications • Associate or bachelor's degree in accounting, Finance, Business, or ... fraud investigations, treasury, or accounting. • Proficiency in Microsoft Excel with large data ...

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Associate Fraud Analyst information

See Texas salary details

$14

$28

$59

How much do associate fraud analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for associate fraud analyst in Texas is $28.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.59 per hour, depending on experience, location, and employer.

What does an associate fraud analyst do?

An Associate Fraud Analyst is responsible for detecting and investigating potential fraudulent activities within an organization, often in the financial or retail sector. They review transactions and account activities for signs of fraud, analyze data to spot irregularities, and report suspicious findings to senior staff or law enforcement. Their work helps protect companies and customers from financial losses by identifying and preventing fraud schemes. Associate Fraud Analysts typically use specialized software and follow strict protocols to ensure accuracy and compliance.

What are the key skills and qualifications needed to thrive as an associate fraud analyst, and why are they important?

To thrive as an Associate Fraud Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, data analysis tools like Excel or SQL, and sometimes certifications such as CFE (Certified Fraud Examiner) are typically required. Excellent problem-solving abilities, effective communication, and integrity are crucial soft skills for this role. These competencies are vital for accurately identifying fraudulent activities, minimizing financial losses, and maintaining organizational trust.

What are the typical challenges an associate fraud analyst faces when distinguishing between legitimate and suspicious transactions?

As an Associate Fraud Analyst, one of the main challenges is accurately identifying fraudulent activity without causing unnecessary disruptions to legitimate customers. This requires balancing the use of automated detection tools with keen analytical skills to assess nuanced patterns and behaviors. The role often involves reviewing large volumes of transaction data and making quick decisions, which can be stressful but rewarding as you directly help protect both the company and its customers. Collaboration with senior analysts and other departments, such as customer service or compliance, is common to resolve complex cases and improve fraud prevention strategies.

What is the difference between Associate Fraud Analyst vs Fraud Investigator?

AspectAssociate Fraud AnalystFraud Investigator
CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeHigh school diploma; some roles may require certifications like ACFE's CFE
Work EnvironmentOffice setting, analyzing transactions, monitoring fraud alertsOffice or remote, conducting investigations, interviewing witnesses
Employer & IndustryFinancial institutions, credit card companies, e-commerceFinancial institutions, law enforcement, insurance companies
Search & Comparison IntentYes, often compared for entry-level roles in fraud detectionYes, for more in-depth investigation roles

The Associate Fraud Analyst typically handles initial transaction monitoring and fraud alerts, requiring basic analytical skills and industry knowledge. Fraud Investigators perform deeper investigations, often involving interviews and evidence collection. Both roles are essential in combating fraud but differ in scope and complexity.

What are the most commonly searched types of Fraud Analyst jobs in Texas?

The most popular types of Fraud Analyst jobs in Texas are:

What are popular job titles related to Associate Fraud Analyst jobs in Texas?

For Associate Fraud Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Associate Fraud Analyst jobs in Texas look for?

The top searched job categories for Associate Fraud Analyst jobs in Texas are:

Infographic showing various Associate Fraud Analyst job openings in Texas as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 80% In-person, 15% Hybrid, and 5% Remote job distribution, with an average salary of $59,460 per year, or $28.6 per hour.

Fraud Operations Senior Associate

Citizens

Irving, TX • Hybrid

Full-time

Posted 7 days ago


Job description

Fraud Operations Senior Associate  

Are you a motivated problem solver who thrives in a fast-paced environment and wants to support customers through every stage of the fraud journey - from prevention and detection to resolution? 

Our Fraud Operations Senior Associate is a new role in Irving, TX  key in the detection, prevention and resolution of Fraud.  Each day, you'll investigate suspicious activity, connect with customers, and resolve fraud claims with accuracy, empathy, and professionalism.

This role is ideal for an experienced operations analyst who thrives in high-volume, regulated environments and is comfortable leveraging data and technology-including emerging AI and agentic tools.  You'll also have a customer-first approach to making decisions that protect customers when it matters most. 

Primary Responsibilities Include

Customer Contact

  • Take inbound calls and Initiate outbound calls to customers to verify suspicious transactions, discuss potential scam activity, and gather required information

  • Conduct all interactions in accordance with approved regulatory guidelines

  • Accurately document customer interactions and escalate cases as appropriate 

Fraud Detection & Alert Review

  • Monitor and analyze fraud detection alerts from internal systems and third-party tools

  • Investigate flagged transactions and validate account activity

  • Escalate confirmed fraud cases in accordance with established procedures 

Claims Processing

  • File, manage, and resolve fraud claims in compliance with regulatory and internal requirements

  • Ensure accurate and complete documentation of all claim details

  • Meet required regulatory timelines for claim processing and resolution 

Compliance & Quality Assurance

  • Adhere to bank policies, regulatory standards, and call monitoring requirements

  • Maintain confidentiality, accuracy, and integrity throughout all fraud investigations and claim resolution

Qualifications, Education, Certifications and/or Other Professional Credentials

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Experience in fraud operations, banking, financial services, customer service, investigations, risk management, or a related field required.
  • Strong analytical and problem-solving skills with the ability to assess information and make sound decisions.
  • Demonstrated strong time-management and organizational skills with the ability to manage multiple tasks simultaneously.
  • Exceptional attention to detail and commitment to accuracy, quality, and compliance standards.
  • Strong verbal and written communication skills with the ability to interact professionally and empathetically with customers.
  • Proficiency using multiple technology platforms and willingness to leverage modern tools, including agentic AI technologies.
  • Commitment to professional growth, continuous learning, and career development opportunities.

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule:  Various schedules available between 7:00am - 6:00 pm CST Monday- Friday, position requires working 4 days in office in our Irving TX location (1 day from home).

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.