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The Health Center Lead, Provideris a patient-facing clinician responsible for delivering high-quality care while supporting the day-to-day operations of the health and wellness center.Approximately 90% of this role is dedicated to direct patient care.

In addition to clinical responsibilities, this role provides on-site coordination and operational support to promote efficient workflows, team effectiveness, and a positive patient experience. The Health Center Lead partners closely withoperationsleadership and serves as a resource for staff, helping address routine operational needs and elevate issues asappropriate.

Located onsite in New York City.

Schedule: 40hrs/wk

• Provides comprehensive primary care services, including assessment, diagnosis, treatment, and follow-up, in alignment with evidence-based guidelines.
• Performs physical examinations and preventive health services.
• Orders, interprets, and evaluates diagnostic tests.
• Prescribes medications and treatmentsin accordance withlicensure and clinical standards.
• Documents patient encounters, care plans, and outcomes accurately in the medical record.
• Educates patients and families on wellness, prevention, and treatment plans.
• Manages acute and chronic conditions,utilizingavailable tools and resources to support ongoing care.
• Collaborates with care team members to coordinate services, including referrals to internal and external providers.
• Maintains knowledge of pharmacological treatments, includingappropriate useand potential side effects.
• Adheres to all clinical protocols, regulatory requirements, and organizational policies.
• Works collaboratively with clinical and non-clinical staff to support a patient-centered care environment.
• Participates in quality improvement initiatives, patient care programs, and continuing education.
• Supports compliance with clinical, safety, infection control, and HIPAA standards.
• Serves as a clinical resource to team members for day-to-day questions and guidance.
• Supports daily health center operations, helping ensure efficient patient flow and resolution of routine issues.
• Partners with Operations Leadership tomaintaineffective workflows, staffing coordination, and service delivery.
• Assistswith staff scheduling updates and communicates coverage needs or gaps.
• Monitors operational processes such as work queues, logs, and supply levels, escalating concerns as needed.
• Helps address patient concerns and supports service recovery efforts.
• Communicates effectively with staff and leadershipregardingday-to-day operations.
• Participates in onboarding, training, and skill development of team members.
• Provides input tooperationsleadership on staff performance and operational improvements.
• Maintains EHR Super User knowledge and supports teamutilizationof systems.
• Responds to urgent or emergent situations, providing leadership and coordination as needed.
• Completes incident reporting and supports follow-up actions.
• Maintains confidentiality of patient and organizational information.
• Utilizes technology to communicate with patientsin accordance withorganizational policies.
• Demonstrates professionalism, adaptability, and effective communication in all interactions.
• Performs other duties as assigned.

• Completedmaster's degreelevel Nurse Practitioneror Physician Assistantprogram from an accredited college/university.

• Minimumthree(3)yearsprimary care practice experience.
• 1 year of leadership experience preferred.
• Ability to work independently.
• Working with an Electronic Medical Record (EMR).
• Experience working with pediatric patients in some locations.
• Certain clientsand health centers mayrequiretravel.
• Certain clients and health centers mayrequirephlebotomy.

• Active and unrestricted applicable licensure.
• Current CPR (BLS)certification ormust be obtained within60 daysof hire.
• NPI & DEA.
• Current National Board Certification.
• May berequiredto obtain andmaintaina valid DOT Medical Examiner Certification, depending on job responsibilities or location.

• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.
• Strong clinical assessment and decision-making skills.
• Ability to balance independent clinical practice with team collaboration.
• Effective verbal and written communication skills.
• Strong organizational and problem-solving abilities.
• Ability to support team coordination and daily operational needs.
• Proficiencywith electronic medical records and standard business software.
• Ability to manage multiple priorities and respond effectively under pressure.

Employees can be expected to be paid an annualized salary range of $195,000-$200,000 based on variations in knowledge, skills, experience and market conditions.