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Public Library Assistant Jobs in Chicago, IL (NOW HIRING)

Guest Services Associate

Addison, IL · On-site

$16.54 - $20.68/hr

Someone who can assist patrons using self-checkout stations. * Availability to work evenings and ... A diverse community that actively uses and supports its public library. * An organizational culture ...

Patron Assistance * Assist library users in locating and placing holds on local and system ... Work is performed in a public library setting with minimal exposure to health or safety hazards.

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Public Library Assistant information

See Chicago, IL salary details

$9

$19

$28

How much do public library assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for public library assistant in Chicago, IL is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.78 per hour, depending on experience, location, and employer.

What does a public library assistant do?

A Public Library Assistant helps patrons with finding and borrowing materials, answers questions about library services, and assists with using computers and other technology. They are responsible for checking books in and out, shelving returned items, and maintaining the organization of the library. Additionally, they may help prepare materials for library programs and ensure a welcoming environment for all visitors.

What are the key skills and qualifications needed to thrive as a public library assistant, and why are they important?

To thrive as a Public Library Assistant, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software like Sierra or Koha is often required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support daily library operations. These competencies are crucial for ensuring efficient library services, positive patron experiences, and smooth workflow within the library environment.

What are some common challenges faced by public library assistants in managing patron needs during busy periods?

Public Library Assistants often encounter peak times when the library is bustling with visitors seeking assistance, technology support, or searching for resources. Managing multiple requests simultaneously while maintaining a welcoming and organized environment can be challenging. Developing strong multitasking, communication, and problem-solving skills is essential to effectively prioritize tasks and ensure patrons receive timely help. Teamwork is also important, as collaborating with librarians and other staff members helps distribute workloads and provide comprehensive service to the community.

What is the difference between Public Library Assistant vs Library Clerk?

AspectPublic Library AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer library experienceHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic library settings, assisting patrons, organizing materialsPublic or academic libraries, handling circulation and customer service
Employer & Industry UsagePublic libraries, community centersPublic and academic libraries, government agencies
Common Search & ComparisonPublic Library Assistant vs Library Clerk

The Public Library Assistant and Library Clerk roles are similar, both working in library environments assisting patrons and managing materials. The main differences lie in job titles used by employers and slight variations in responsibilities. Both positions typically require a high school diploma and focus on customer service, organization, and support tasks within libraries.

How hard is it to get a job as a public library assistant?

Getting a job as a public library assistant typically requires a high school diploma or equivalent and good customer service skills. Competition can vary depending on location and the number of available positions, but having relevant experience or certifications in library services can improve chances of hiring.

What qualifications do you need to be a public library assistant?

Public library assistants typically need a high school diploma or equivalent. Some positions may require previous customer service experience, familiarity with library systems or technology, and good communication skills. Certification is not usually required but can be beneficial for advancement.

What would you do as a public library assistant?

A public library assistant helps patrons find and check out books and other materials, manages library collections, and maintains the cleanliness and organization of the library. They may also assist with computer use, answer questions, and support library programs, often using library management software. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Public Library jobs in Chicago, IL?

The most popular types of Public Library jobs in Chicago, IL are:

What are popular job titles related to Public Library Assistant jobs in Chicago, IL?

For Public Library Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Public Library Assistant jobs in Chicago, IL look for?

The top searched job categories for Public Library Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Public Library Assistant jobs?

Cities near Chicago, IL with the most Public Library Assistant job openings:

Infographic showing various Public Library Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,030 per year, or $19.2 per hour.

Guest Services Associate

Addison Public Library

Addison, IL • On-site

$16.54 - $20.68/hr

Part-time

Retirement, PTO

Posted 5 days ago


Job description

Part-time (26.25 hrs/wk)

This position requires availability to work evenings and weekends as a part of a regular schedule.

Week A

  • Sunday OFF
  • Monday 8:45-1:00
  • Tuesday 4:15-9:15
  • Wednesday 9:00-3:30
  • Thursday 9:00- 3:30
  • Friday 8:30 - 1:30
  • Saturday OFF

Week B

  • Sunday OFF
  • Monday 8:45-1:15
  • Tuesday 4:15-9:15
  • Wednesday 9:00- 1:30
  • Thursday 9:00 - 1:30
  • Friday OFF
  • Saturday 9:00-5:15

Week C

  • Sunday 12:45 -5:15
  • Monday OFF
  • Tuesday 4:15 - 9:15
  • Wednesday 9:00 - 3:30
  • Thursday 9:00 - 3:30
  • Friday 8:30 - 1:15
  • Saturday OFF


Salary: $16.54-$20.68/hr. DOQ. $20.68 is the mid-point of the salary range reserved for candidates who exceed the minimum qualifications and have significant, direct experience.


Position Details  

Have you always wanted to work in a Library? Would you enjoy conversing with patrons while helping them check out their library materials? Do you get excited when you skillfully resolve issues in person and by chatting on the phone? Do you thrive in a team environment that delivers a positive patron experience and would love to have an opportunity to serve in a diverse community? If you answered “yes” to these, then we have an exciting opportunity for you!

We are looking for: 

  • A customer service champion who will follow our Patron Experience Guidelines to deliver GREAT service to everyone who walks through our doors.
  • A team member who helps ensure the Library remains a Safe, Respectful, and Responsible space by enforcing our Patron Behavior Guide with professionalism and empathy.
  • Someone who understands the importance of privacy and can handle patron data with confidentiality.
  • A flexible worker who is comfortable serving patrons at multiple service points, including the drive-up window, during scheduled shifts.
  • A detail-oriented individual to check out/check in materials, issue library cards, and collect fines and fees accurately and efficiently.
  • A clear communicator to answer phones, provide information, and route calls appropriately.
  • Someone who can accurately enter data for a variety of transactions.
  • A team player to process delivery bins, handle kits, games, and Library returns, and check for missing, broken, or service-needing items.
  • A problem-solver who can process delinquencies, identify lost or damaged items, and troubleshoot patron account issues using both technology and in-person follow-up.
  • A proactive presence who can monitor and tidy public areas like the vestibule, lobby, and restrooms, and report any larger maintenance issues to the proper staff.
  • Someone who can assist patrons using self-checkout stations.
  • Availability to work evenings and weekends is required as part of the regular schedule.
  • Someone who enjoys standing, bending, stretching, and lifting at work. 
  • Bilingual in (Spanish/English) highly preferred.

What we offer: 

  • Generous accrued paid time off, including three weeks of vacation annually, two weeks of sick leave, and eight weeks of paid parental leave.
  • Encouragement for professional growth, including tuition reimbursement.
  • A diverse community that actively uses and supports its public library.
  • An organizational culture that embraces change and supports trying new ideas.
  • Enrollment in the IMRF public pension fund

 

Qualifications:

  • High school diploma or equivalency required.
  • One year of experience working with the public is required.
  • The ability to use computer, telephone and other office equipment.
  • Preference will be given to qualified candidates who are bilingual in English and proficient in Polish, Spanish or any of the other languages spoken by patrons we are happy to serve.


Please include a resume with your application. Please apply here: Addison Library Career Center


Dedicated to fostering lifelong learning and literacy, the Addison Public Library provides opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; and engagement with community members.  


Physical Requirements:

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(2/3 or more 

of the time) 

Frequently 

(1/3 - 2/3 

of the time) 

Occasionally 

(1/3 of the time 

or less) 

Sitting or standing in a stationary position  

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☒ 

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Walking 

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Bending/stretching 

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