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Property Management Administrative Assistant Jobs in Rochester, NY

SHM LLC

Administrative Assistant

Rochester, NY · On-site

$19/hr

This position provides administrative and customer service support to the Property Manager and site ... Answer office inquiries. * Assist residents with general questions regarding their accounts, rent ...

Cirrus Manor

Administrative Assistant

Rochester, NY · On-site

$22 - $25/hr

Administrative Assistant - Adult Care Facility We are hiring an organized, dependable ... RESIDENT SERVICES CASE MANAGEMENT SUPPORT: ● Assist Case Manager in developing, maintaining, and ...

Davis-Ulmer Sprinkler Co

Administrative Assistant

Rochester, NY · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... property across 30+ locations and 11 states. Founded in 1946 in Buffalo, NY by Herman Ulmer and ... Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * A ...

Davis-Ulmer Sprinkler Co.

Administrative Assistant

Rochester, NY · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... property across 30+ locations and 11 states. Founded in 1946 in Buffalo, NY by Herman Ulmer and ... Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * A ...

Horizon

Administrative Assistant

Batavia, NY · On-site

$18.26 - $19.78/hr

  • Retirement

  • PTO

Apply to be an Administrative Assistant today! "The thing I love the most about my job as an ... Supporting the day to day needs of our clinical and medical staff which includes managing, triaging ...

Horizon Health

Administrative Assistant

Batavia, NY

$18.26 - $19.78/hr

  • Retirement

  • PTO

Apply to be an Administrative Assistant today! "The thing I love the most about my job as an ... Supporting the day to day needs of our clinical and medical staff which includes managing, triaging ...

Robert Half

Administrative Assistant

Pittsford, NY · On-site

$20.90 - $24.20/hr

The ideal candidate will provide front-office support, manage routine clerical work, and help ... * Assist with day-to-day administrative tasks to help the team operate efficiently and meet ...

Horizon Career

Administrative Assistant

Batavia, NY

$18.26 - $19.78/hr

  • Retirement

  • PTO

Apply to be an Administrative Assistant today! "The thing I love the most about my job as an ... Supporting the day to day needs of our clinical and medical staff which includes managing, triaging ...

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All JobsProperty Management Administrative JobsProperty Management Administrative Assistant JobsProperty Management Administrative Assistant Jobs in Rochester, NY

Property Management Administrative Assistant information

See Rochester, NY salary details

$13

$21

$32

How much do property management administrative assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for property management administrative assistant in Rochester, NY is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by property management administrative assistants, and how can they be managed effectively?

Property Management Administrative Assistants often juggle multiple tasks such as responding to tenant inquiries, managing maintenance requests, and coordinating with vendors, which can make effective time management a challenge. Staying organized with digital tools, maintaining clear communication with property managers and tenants, and setting priorities for urgent tasks are key strategies for success. Additionally, adapting to frequent interruptions and shifting priorities is essential, as no two days are the same in this role. Building strong relationships with team members and utilizing property management software can help streamline daily operations.

What does a property management administrative assistant do?

As a property management administrative assistant, you provide administrative support to a property manager. Your duties may involve handling a schedule, responding to correspondence, helping prepare reports, and completing various other tasks as necessary. Some details of this position depend on the type of property at which you work. For example, providing support for an apartment complex is often very different from addressing the needs of a shopping mall. As a property management administrative assistant, you typically work with larger property management companies, which often own multiple buildings and require more support.

What are the key skills and qualifications needed to thrive as a property management administrative assistant, and why are they important?

To thrive as a Property Management Administrative Assistant, you need strong organizational abilities, attention to detail, and experience with office administration, typically supported by a high school diploma or relevant certification. Familiarity with property management software (such as Yardi or AppFolio), Microsoft Office Suite, and basic bookkeeping systems is often required. Excellent interpersonal skills, professionalism, and the ability to multitask under pressure help you stand out in this role. These competencies are crucial for efficiently supporting property managers, ensuring smooth operations, and delivering quality service to tenants and property owners.

What does a property management administrative assistant do?

A Property Management Administrative Assistant supports property managers by handling a variety of administrative and clerical tasks. Their responsibilities typically include answering phone calls, scheduling maintenance, processing lease paperwork, managing tenant communications, and maintaining records. They play a crucial role in ensuring that property operations run smoothly and efficiently, often serving as the first point of contact for tenants and vendors. This position requires strong organizational, communication, and multitasking skills.

What is the difference between Property Management Administrative Assistant vs Leasing Coordinator?

AspectProperty Management Administrative AssistantLeasing Coordinator
CredentialsBasic administrative skills, sometimes real estate or property management certificationsReal estate license or leasing certification often preferred
Work EnvironmentOffice setting, supporting property management teamsOffice and on-site leasing activities, interacting with prospective tenants
Employer & IndustryProperty management companies, real estate firmsReal estate agencies, property leasing firms
Search & Comparison IntentUnderstanding administrative roles in property managementFocus on leasing process and tenant acquisition

The Property Management Administrative Assistant primarily handles administrative tasks supporting property management teams, while the Leasing Coordinator focuses on tenant leasing activities and lease negotiations. Both roles require strong organizational skills, but the Leasing Coordinator often has more direct interaction with prospective tenants and may need real estate licensing. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Property Management Administrative Assistant jobs

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For Property Management Administrative Assistant jobs in Rochester, NY, the most frequently searched job titles are:

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The top searched job categories for Property Management Administrative Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Property Management Administrative Assistant jobs?

Cities near Rochester, NY with the most Property Management Administrative Assistant job openings:

Property Management Administrative Assistant jobs near you
Infographic showing various Property Management Administrative Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,299 per year, or $21.8 per hour.

Administrative Assistant

SHM LLC

Rochester, NY • On-site

$19/hr

Full-time

Re-posted 29 days ago

Job description

Administrative Receptionist

Position Summary

The Administrative Receptionist serves as the first point of contact for residents, applicants, visitors, and vendors. This position provides administrative and customer service support to the Property Manager and site team to ensure efficient day-to-day operations of the community. The Administrative Receptionist assists with resident communications, document processing, rent collections, compliance support, and general office administration while maintaining a professional and welcoming office environment.

Essential Duties and Responsibilities

Resident Relations & Customer Service

  • Greet residents, applicants, vendors, and visitors in a professional and courteous manner.

  • Answer office inquiries.

  • Assist residents with general questions regarding their accounts, rent payments, and community policies.
  • Review resident ledgers and explain account balances, charges, and payment activity.
  • Handle routine resident concerns and complaints, escalating complex issues to management.
  • Prepare and issue simple lease violations and resident notices as directed by management.
  • Schedule appointments and meetings between residents and the Property Manager.

Administrative Support


  • Prepare and distribute resident correspondence, notices, and community communications.

  • Process outgoing mail and coordinate mass mailings.


Occupancy & Compliance Support

  • Accept housing applications and assist applicants with the application process.
  • Process landlord verification requests and landlord statements.
  • Assist with reasonable accommodation requests and maintain supporting documentation.

  • Support compliance and occupancy functions through document collection and communicating to the manager.

  • Track and maintain required resident documentation as directed by management.

Rent Collection & Financial Support

  • Accept resident rental payments in accordance with company policies.
  • Issue receipts and maintain payment documentation.
  • Assist residents with payment-related questions and account inquiries.


Maintenance Coordination

  • Receive resident maintenance requests and enter work orders into the property management system.
  • Assist with communication between residents and the maintenance team.

Qualifications

  • High School Diploma or GED required.
  • Previous administrative, receptionist, customer service, or property management experience preferred.
  • Affordable housing experience (LIHTC, HUD, Section 8, PBV, or similar programs) preferred.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  • Ability to maintain confidentiality and handle sensitive resident information.
  • Strong written and verbal communication skills.

Knowledge, Skills, and Abilities

  • Ability to interact professionally with residents, vendors, housing agencies, and team members.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to maintain accurate records and complete administrative tasks with attention to detail.
  • Ability to resolve routine resident concerns while exercising sound judgment regarding escalation.
  • Commitment to providing exceptional customer service and supporting the mission of affordable housing.

Physical Requirements

  • Ability to sit, stand, walk, and perform routine office duties throughout the workday.
  • Ability to occasionally lift and carry office supplies and files up to 25 pounds.

Reporting Relationship

Reports directly to the Property Manager.