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Program Support Assistant Jobs in Springfield, MA

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$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of May 31, 2026, the average yearly pay for program support assistant in Springfield, MA is $45,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Springfield, MA? For Program Support Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Springfield, MA look for? The top searched job categories for Program Support Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Support Assistant jobs? Cities near Springfield, MA with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
June Program - Assistant Group Leaders

June Program - Assistant Group Leaders

Smith College

Northampton, MA • On-site

$19/hr

Part-time

Posted 20 days ago

Smith College rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

93rd of 530 rated colleges and universities

Job description

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

Job Description

The June Program is a 3-week summer program that serves students in grades K-6 at the Campus School of Smith College. The program runs from June 1 - 18, Monday - Friday, from 8:00 a.m. - 4:45 p.m. This fun and exciting experience offers students the opportunity to participate in various activities on the Smith College Campus. Students in grades K-2 will utilize the Campus School facilities for activities including arts and crafts, outdoor games, kung-fu, water games, drama, sports, story-telling and more! Students in grades 3-6 will use Smith College athletic facilities and other buildings to participate in activities including: art, sports & games (basketball, badminton, dodgeball, pickleball, soccer), cooking, theater, science, nature exploration and more!

Start Date: May 31 (training)

End Date: June 20

Job Description - Assistant Group Leaders

Assist the group leader with the management and supervision of students in grades K-6. Monitor and supervise students during transitions, assist with implementing plans and activities, help manage equipment, supplies and program spaces, assist with student support and arrival and dismissal. Uphold and support program protocol, policies and procedures. Report to the program coordinator. Prior experience working with children in active environments including camps or schools preferred.

Hourly Rate Range: $16 - $19 per hour depending on experience

Hours per week: 35 hrs per week (7 hrs per day)

Position TypeFixed Term

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position. Be sure you have provided all attachments before submitting your application.

You will NOT be able to attach additional files after you have hit the Submit button.About Smith College

Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

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