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Program Support Assistant Jobs in Springfield, MA

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

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Program Support Assistant information

See Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in Springfield, MA is $45,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Springfield, MA look for? The top searched job categories for Program Support Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Support Assistant jobs? Cities near Springfield, MA with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 3% As Needed, 59% Full Time, and 38% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,172 per year, or $21.7 per hour.
Recovery Support Specialist: Community Support Program- 6972

Recovery Support Specialist: Community Support Program- 6972

Community Health Resources

Enfield, CT

Part-time

Retirement, PTO

Posted 4 days ago


Job description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE:                                 Recovery Support Specialist 

EMPLOYMENT TYPE:                Part-time, 20 hours/week

SCHEDULED HOURS:                Monday-Friday, 9AM-5PM

PROGRAM/LOCATION:             CSP, Enfield, CT

PC#:                                            2350

ABOUT THE PROGRAM: Community Support Program

The Community Support Program is a community based rehab model designed to assist persons with serious mental illness to live independently.  Community Support Specialists provide assistance with learning skills to live independently, accessing community resources, finding appropriate and affordable housing, receipt of entitlements, linking with appropriate treatment sources, coordination of care with collateral providers, assistance with money management (including representative payee or conservatorship, if necessary) and any other goals they have for their recovery.  Community Support Specialists can function as a liaison with services to the state acute care facility as well as general hospitals as necessary.  Community Support Specialists attempt to teach clients the skills necessary for that individual to meet their own needs.  Community Support Specialists provide advocacy services for their clients to receive appropriate clinical services, housing benefits and human rights.  The Community Support Program can be time limited or long-term, based on the needs/LOCUS score of the client.                                                                                                                      

DUTIES & RESPONSIBILITIES:

  • Conducts Clinical and Risk Assessments, LOCUS, Co-occurring Screens and Functional Assessments.
  • Collaborates with individuals to create individualized, person centered treatment plans and documents clients progress during treatment.
  • Use Motivational Interventions to assist clients in meeting their goals and moving along their paths to recovery, utilizing stage wise interventions
  • Provide psycho-educational rehabilitation services group and individual for recovery from psychiatric and substance abuse disorders
  • Support individual with linking and engaging with natural (family, friends) or community supports
  • Develop crisis plans(WRAP) for clients and work with other staff to respond to crisis situations as needed
  • Provide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engage and communicate with family and friends, be safe in the community, care for children and other family members, and solve everyday problems that arise. 
  • Provide intensive skill building interventions and support for self-management, self-advocacy, health and well-being, relapse prevention, and using community resources
  • Participate in family education and support activities
  • Assist clients how to identify and combat negative self-talk. Utilize personal lived experience in Recovery to model hope for clients 
  • Maintains documentation in compliance with agency and program standards.
  • Participates in staff meetings, supervision, trainings and other meetings as assigned.
  • Additional duties as required.

QUALIFICATIONS:

Education: Valid Recovery Support Certification: High School Diploma required, Life experience.

Experience: RSS 2+ years working with identified populations; self identifies as an individual with Mental Health and or Substance use disorder in long term Recovery. Individuals who identify themselves as having a mental illness or substance abuse are encouraged to apply.

Licensure/Certification/Registration: Advocacy Unlimited: Recovery Support Specialist Certification required or must obtain within one year of hired. Valid Driver’s License required, Use of personal vehicle required for position   

Training: Basic computer skills required.

Why Join CHR?

Award-Winning Workplace:

  • Proudly recognized as a Top Workplace for 12 consecutive years!

 Generous Time Off:

  • Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:

  • Benefit from contributions to your 403b Retirement Plan.

Comprehensive Insurance:

  • Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:

  • Tuition reimbursement and professional development programs.
  • Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
  • Exclusive tuition discounts for CHR employees at several local colleges/universities.

 Career Development:

  • FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
  • Clinical supervision and/or mentoring available at many programs.
  • Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

 Wellness Program:

  • Annual wellness stipend.
  • FREE premium subscription to the Calm app, for employees and their families.
  • Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
  • Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

 Employee Involvement:

  • Participate in leadership luncheons with our CEO and various agency committees!

 Stay Informed:

  • Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:

  • Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

COMPENSATION*:        

$19.00/hour min, and up commensurate upon experience.

*Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!