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Program Support Assistant Jobs in Fitchburg, MA (NOW HIRING)

The Recovery Support Assistant (RSA) greets visitors to the Peer Recovery Support Center (PRSC) and ... The RSA is responsible for opening/closing the center on days and times assigned by the Program ...

Program Analyst II

Nashua, NH · On-site

$90K/yr

... * Assist with offsite meeting planning, including conference room scheduling. * Maintain KSN for group/team. * Support coordination of team travel in the E2 travel system, including review of travel ...

... * Assist with offsite meeting planning, including conference room scheduling. * Maintain KSN for group/team. * Support coordination of team travel in the E2 travel system, including review of travel ...

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Program Support Assistant information

See Fitchburg, MA salary details

$26.8K

$45.9K

$57.7K

How much do program support assistant jobs pay per year?

As of Jul 26, 2026, the average yearly pay for program support assistant in Fitchburg, MA is $45,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $49,600.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Fitchburg, MA look for? The top searched job categories for Program Support Assistant jobs in Fitchburg, MA are:
What cities near Fitchburg, MA are hiring for Program Support Assistant jobs? Cities near Fitchburg, MA with the most Program Support Assistant job openings:
Administrative and Program Support Assistant (Part-Time, Temporary)

Administrative and Program Support Assistant (Part-Time, Temporary)

Massachusetts Bay Community College

Framingham, MA

$18.50 - $25/hr

Other

Posted 27 days ago


Job description

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Part Time & Temporary Administrative & ProgramSupport Assistant
MassBay Community College - Corporate Partnerships & Community Education
Position Summary
The Student Administrative & Program Support Assistant providescomprehensive administrative, student services, and program support for MassBayCommunity College's Corporate Partnerships and Community Education programs.This role serves as a primary point of contact for students, instructors, andcommunity members, helping to ensure smooth daily operations, exceptionalcustomer service, and a welcoming learning environment. The position offersvaluable experience in business operations, customer service, marketing, eventcoordination, and student success initiatives.
Key Responsibilities
Student & Customer Support
Serve as the first point of contact at the front desk, assisting students, visitors, and community members with inquiries regarding programs, courses, registration, and services.
Provide information and guidance on course offerings, schedules, enrollment processes, and student resources.
Support student success by addressing questions and connecting students with appropriate college resources and staff.
Assist students with registration and enrollment activities.
Administrative & Operational Support
Process course registrations and payments through CourseStorm.
Prepare and maintain student records, registration documentation, and program files.
Create certificates of completion for program participants.
Complete and process SNAP-related forms and supporting documentation as needed.
Make copies, prepare instructional materials, and provide general office support.
Monitor and maintain inventory of office supplies, program materials, and student refreshments.
Organize and restock supplies to ensure efficient office operations.
Program & Instructor Support
Support classroom instructors by assisting with student-related concerns and administrative needs.
Help foster a positive, inclusive, and community-focused learning environment.
Work closely with the Corporate Partnerships Data Administrator to support operational and data management needs.
Marketing & Outreach
Design and create flyers, promotional materials, and communications to market courses and programs.
Assist with student recruitment efforts and outreach initiatives.
Support social media, email campaigns, and other marketing activities as assigned.
Events & Community Engagement
Assist with planning, organizing, and supporting career fairs, workforce development events, student celebrations, and community engagement activities.
Help coordinate event logistics, registration, setup, and participant support.
Contribute to creating a welcoming and engaging atmosphere for students and community partners.
Collaboration & Special Projects
Collaborate with the Executive Director and Director to support student success initiatives, recruitment efforts, and registration activities.
Work effectively with faculty, staff, students, and community to achieve program goals.
Perform other duties and special projects as assigned.


The role is ideal for a business student seeking practicalexperience in organizational operations, customer relations, marketing, andprogram administration while contributing to student success and communityengagement initiatives.
This is a temporary position
This is a Part Time Position (18 hours a week)