Program Support Assistant Jobs in North Adams, MA

About Company:

Berkshire Family YMCA is a 501(c)(3) cause-driven nonprofit organization whose mission is to put Caring, Honesty, Respect and Responsibility into programs that build healthy spirit, mind and body for all.

The Y’s Commitment to America is developing new generations of changemakers who will create communities we all want to live in. We envision communities where all people achieve health, gain confidence, make connections and feel secure at every stage of life.

The Y is the leading nonprofit committed to strengthening community by connecting all people to their potential, purpose and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives and generations, we ensure that we all have access to the opportunities, relationships and resources necessary to learn, grow, and thrive.

CARING: Show a sincere concern for others

HONESTY: Be truthful in what you say and do

RESPECT: Treat each other as we’d all like to be treated

RESPONSIBILITY: Be accountable for your promises and actions

WELCOMING: We’re open to all and create spaces where you can be, belong and become

GENUINE: We value who you are and encourage you to be true to yourself and others

NURTURING: We’re with you on your path to reach your full potential

HOPEFUL: We believe in your ability to inspire a brighter tomorrow

DETERMINED: We work relentlessly to strengthen communities, starting with you

FOR YOUTH DEVELOPMENT: Empowering young people to reach their full potential

FOR HEALTHY LIVING: Improving individual and community well-being

FOR SOCIAL RESPONSIBILITY: Providing support and inspiring action in our communities

About the Role:

The Part-Time Program Staff member will play a crucial role in supporting the planning, implementation, and evaluation of community-based programs in Bennington. This position focuses on delivering high-quality services that meet the needs of diverse populations, ensuring program goals are achieved efficiently and effectively. The role requires collaboration with team members, community partners, and participants to foster a positive and inclusive environment. The successful candidate will contribute to continuous program improvement by providing feedback and assisting with data collection and reporting. Ultimately, this position aims to enhance community engagement and promote the overall success of the organization's initiatives.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience working in community programs, education, or related fields.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team in a dynamic environment.
• Basic computer proficiency, including familiarity with Microsoft Office or similar software.

Preferred Qualifications:

• Associate’s or Bachelor’s degree in social work, education, public administration, or a related field.
• Experience working with diverse populations and community outreach.
• Knowledge of program evaluation methods and data collection techniques.
• First aid and CPR certification.
• Bilingual abilities or additional language skills relevant to the community served.

Responsibilities:

• Assist in the daily operations and coordination of program activities to ensure smooth execution.
• Engage directly with program participants to provide support, guidance, and resources as needed.
• Collaborate with team members to develop and implement program materials and schedules.
• Collect and maintain accurate records of program attendance, participant progress, and outcomes.
• Support outreach efforts to increase community awareness and participation in programs.
• Participate in staff meetings and training sessions to stay informed about program updates and best practices.
• Help evaluate program effectiveness by gathering feedback from participants and stakeholders.

Skills:

The required skills such as strong communication and interpersonal abilities are essential for effectively engaging with program participants and collaborating with team members. Organizational skills are used daily to manage schedules, maintain accurate records, and ensure program activities run smoothly. Computer proficiency supports data entry, reporting, and communication tasks, enhancing overall program efficiency. Preferred skills like program evaluation knowledge enable the staff member to contribute meaningfully to assessing and improving program outcomes. Additionally, bilingual skills or cultural competency help in building trust and rapport with diverse community members, fostering inclusivity and accessibility.