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Program Support Assistant Jobs in North Adams, MA

ServiceNet

Program Director

Greenfield, MA · On-site

$50K - $52K/yr

Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members ... Will assist with the start-up of the program, setting up of the house or apartment, furnishing ...

Draper

Program Finance Analyst 3

Pittsfield, MA · On-site +1

$82K - $220K/yr

The Program Finance Analyst 3 supports finance for program(s). The Program Analyst ensures ... Provides analysis and reports on the performance variances to budget and assist with recovery plans ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in North Adams, MA

Program Support Assistant information

See North Adams, MA salary details

$24.9K

$42.6K

$53.6K

How much do program support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program support assistant in North Adams, MA is $42,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $46,100.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What job categories do people searching Program Support Assistant jobs in North Adams, MA look for? The top searched job categories for Program Support Assistant jobs in North Adams, MA are:
What cities near North Adams, MA are hiring for Program Support Assistant jobs? Cities near North Adams, MA with the most Program Support Assistant job openings:
Program Support Assistant jobs near you

Program Director

ServiceNet

Greenfield, MA • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Program Director
Full-Time
Location: Greenfield, MA
Pay Rate: $50,079-$52,139
Schedule:
  • Monday-Friday, 9a-5p 
  • On-call schedule / rotation
  • On-site - Office located at residential program
Position Summary:
Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve.
Responsibilities: 
  • Will assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc. 
  • The overall operation of the program(s) to include licensing regulations.
  • Teach and model techniques for staff.
  • The daily affairs, welfare and safety of the individuals we serve.  This includes areas of nutrition, dress, sleep, and medical services, dental services, social services, emergency services as needed.  Finally, that the individuals are involved in an appropriate day activity and recreational program suited to their needs and abilities.
  • Oversee individual money management needs.
  • Respond to crisis via the 24-hr rotating on call system. 
  • Responsibility to arrange/provide coverage when assigned staff is not available.
  • Participate in team meetings; ISP Reviews, Treatment Team reviews, etc. 
  • Active role in the development of individualized goals, behavior plans, safety plans, etc. 
  • Hold regular program meetings. 
  • Maintain agency certifications. 
  • All other programmatic needs as assigned / directed by the Director of Operations. 
Qualifications:
  • Bachelor's degree and supervisory/management experience preferred.
  • High School Diploma or GED is required.
  • Experience working with developmental disabilities / brain injury population. 
  • Valid driver’s license and acceptable motor vehicle record.
  • Excellent communication, computer, and organizational skills.
  • MAP, PABC, and CPR / First Aid Certified preferred.
  • Able to pass background screening (CORI).
Benefits:  
  • Generous PTO (time-off) package.  
  • Comprehensive health and dental insurance plans.  
  • Life insurance and long-term disability insurance.  
  • 403(b) retirement plan.  
  • Tuition remission for eligible classes.  
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.  
  • Opportunities for career development and advancement.  
  • And much more  
About ServiceNet  
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.  
  
Join Us 
Join us and become part of a caring community that helps others find joy and purpose. Apply today.  
  
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #MakeADifference
 

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