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Program Support Assistant Jobs in Otis, MA (NOW HIRING)

Berkshire County Head Start

Flex Teacher

Pittsfield, MA · On-site

$19.72 - $25.79/hr

Follow safety protocols, including authorized child release procedures * Assist with food handling and nutrition education activities Program Support * Assist with transportation duties (e.g., bus ...

Berkshire County Head Start

Flex Teacher

Pittsfield, MA

$19.72 - $25.79/hr

Follow safety protocols, including authorized child release procedures * Assist with food handling and nutrition education activities Program Support * Assist with transportation duties (e.g., bus ...

Berkshire County Head Start

Flex Teacher

Pittsfield, MA · On-site

$19.72 - $25.79/hr

Follow safety protocols, including authorized child release procedures * Assist with food handling and nutrition education activities Program Support * Assist with transportation duties (e.g., bus ...

JRI

Assistant Program Manager

Housatonic, MA · On-site

$21 - $26/hr

Supporting physical, social and communicative development of clients through carryover of ... from assistant program managers and other staff as needed. * Other duties as assigned. Why JRI?

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Otis, MA

Program Support Assistant information

See Otis, MA salary details

$27K

$46.2K

$58.1K

How much do program support assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for program support assistant in Otis, MA is $46,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $49,900.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Otis, MA look for?

The top searched job categories for Program Support Assistant jobs in Otis, MA are:

What cities near Otis, MA are hiring for Program Support Assistant jobs?

Cities near Otis, MA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Otis, MA as of June 2026, with employment types broken down into 3% As Needed, 39% Full Time, 44% Part Time, 3% Temporary, and 11% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,170 per year, or $22.2 per hour.

RN - Asst Program Director - Maternal Home Program

Torrington, CT • On-site

Community Health & Wellness Center
51 - 200 employees
Learn more about Community Health & Wellness Centerexternal

Full-time

Re-posted 16 days ago

Job description

We are currently recruiting for an Assistant Program Director for our Maternal Child Health Home Visiting Program - 5 year grant funded position
Position Summary
The Assistant Director supports the overall leadership, administration, and strategic direction of the Family Bridge Maternal Child Health Home Visiting Program. Working in partnership with the Program Director, the Assistant Director oversees daily operations, supervises clinical and non-clinical staff, ensures program quality and compliance, supports community partnerships, and promotes positive maternal and child health outcomes. The Assistant Director helps ensure commitment to the programming while advancing equitable, family-centered services throughout the service area.
Essential Duties and Responsibilities
Program Leadership and Operations
  • Assist the Program Director in planning, implementing, and evaluating program services.
  • Oversee day-to-day operations of the home visiting program.
  • Ensure services are delivered in accordance with program standards, contractual requirements, and organizational policies.
  • Monitor program productivity, staffing needs, and service delivery goals.
  • Coordinate operational activities across nursing, community health worker, and administrative teams.
  • Serve as Acting Director in the Director's absence.

Staff Supervision and Development
  • Provide direct supervision to RNs, Community Health Workers, and designated program staff.
  • Assist with recruitment, interviewing, onboarding, and retention of personnel.
  • Conduct performance evaluations and support professional development planning.
  • Facilitate staff meetings, training activities, and team-building initiatives.
  • Foster a positive, collaborative, and inclusive work environment.

Quality Improvement and Compliance
  • Monitor program outcomes, performance indicators, and quality metrics.
  • Ensure compliance with state, federal, accreditation, and grant requirements.
  • Review reports, audits, and documentation for accuracy and completeness.
  • Lead continuous quality improvement initiatives and corrective action plans when needed.
  • Support implementation of evidence-based practices and program enhancements.

Clinical and Program Support
  • Collaborate with RN Supervisors to ensure high-quality maternal and child health services.
  • Support clinical consultation and case review processes.
  • Monitor service delivery trends and identify opportunities to improve client outcomes.
  • Promote trauma-informed, culturally responsive, and family-centered care practices.
  • Assist in developing policies, procedures, and clinical guidelines.

Community Partnerships and Outreach
  • Develop and maintain relationships with hospitals, healthcare providers, social service agencies, and community organizations.
  • Represent the program at community meetings, coalitions, and stakeholder events.
  • Support outreach efforts to increase awareness and participation in Family Bridge services.
  • Strengthen referral networks and collaborative partnerships.

Data Management and Reporting
  • Assist in overseeing program data collection, analysis, and reporting.
  • Monitor key performance indicators and outcome measures.
  • Prepare reports for leadership, funders, and regulatory agencies.
  • Utilize data to support strategic planning and program improvement efforts.

Financial and Administrative Support
  • Assist with budget development, monitoring, and resource allocation.
  • Monitor expenditures and support fiscal accountability.
  • Participate in grant management and reporting activities.
  • Assist in identifying funding opportunities and sustainability initiatives.

Qualifications
Required
  • Bachelor's degree in Nursing
  • Minimum of five years of experience in maternal-child health, public health, home visiting, healthcare administration, or community-based services.
  • Minimum of three years of progressively responsible supervisory or management experience.
  • Demonstrated experience leading multidisciplinary teams.
  • Valid driver's license and ability to travel throughout the service area.

Preferred
  • Experience with evidence-based home visiting programs.
  • Knowledge of maternal and child health systems and community resources.
  • Experience with grant-funded programs and performance management.
  • Bilingual (English/Spanish) proficiency.

Knowledge, Skills, and Abilities
  • Strong leadership and organizational skills.
  • Knowledge of maternal and child health principles and best practices.
  • Experience with quality improvement and program evaluation.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze data and make informed operational decisions.
  • Knowledge of healthcare regulations, compliance requirements, and confidentiality standards.
  • Ability to manage multiple priorities and deadlines effectively.

Working Conditions
  • Combination of office, community, hospital, and home-visiting environments.
  • Frequent travel within the service area.
  • Occasional evening and weekend meetings or events.
  • Hybrid work opportunities may be available based on program needs.

Physical Requirements
  • Ability to travel to multiple locations throughout the service area.
  • Ability to use computers, mobile devices, and electronic record systems.
  • Ability to lift and transport program materials up to 25 pounds.

Key Performance Indicators
  • Achievement of program enrollment and visit completion goals.
  • Staff retention and engagement.
  • Compliance with program standards and reporting requirements.
  • Quality and timeliness of documentation.
  • Positive maternal and infant health outcomes.
  • Strength of community partnerships and referral networks.
  • Successful implementation of quality improvement initiatives.

Mission Focus: Provide leadership that ensures every family receives high-quality, equitable, and compassionate support during pregnancy and early parenthood while advancing the health and well-being of mothers, infants, and communities.

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