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Program Support Assistant Jobs in Otis, MA (NOW HIRING)

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Program Support Assistant information

See Otis, MA salary details

$27K

$46.2K

$58.1K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in Otis, MA is $46,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $49,900.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Otis, MA look for? The top searched job categories for Program Support Assistant jobs in Otis, MA are:
What cities near Otis, MA are hiring for Program Support Assistant jobs? Cities near Otis, MA with the most Program Support Assistant job openings:

Lead Hazard Reduction Coordinator

Revitalize CDC

Springfield, MA

$52K/yr

Full-time

Posted 2 hours ago


Job description

Neighborhood Sustainability Department


Position Overview

Revitalize Community Development Corporation (Revitalize CDC) is seeking a mission-driven and detail-oriented Lead Hazard Reduction Coordinator to support the implementation of lead hazard control and healthy homes interventions across our service area.
This role sits within the Neighborhood Sustainability Department and works closely with the Program Manager and Healthy Homes Specialist to coordinate and deliver high-impact home repair and environmental health projects. While the primary focus of this position is the DPH Lead Grant Program, the Coordinator will also support related initiatives—including Healthy Homes, energy efficiency, and neighborhood-based programs like #GreenNFit—helping ensure projects move forward smoothly from planning through completion.
This is a highly collaborative, field-oriented role for someone who thrives in a fast-paced, community-focused environment and is passionate about creating safer, healthier homes.
Key Responsibilities

Lead Hazard Reduction (Primary Focus)
  • Coordinate the day-to-day implementation of lead hazard reduction projects funded through the DPH Lead Program
  • Support execution of scopes of work including lead abatement, interim controls, and healthy homes interventions
  • Ensure all work aligns with applicable regulations, including EPA RRP, HUD Guidelines, and Massachusetts lead laws
Project Coordination & Field Management
  • Schedule and coordinate licensed contractors, inspectors, and environmental professionals
  • Oversee on-site remediation activities to ensure work is completed safely, on time, and to quality standards
  • Conduct regular site visits to monitor progress, address issues, and support successful project delivery
  • Collaborate with internal staff to manage timelines, scope adjustments, and project flow
Compliance & Documentation
  • Maintain organized and accurate project records in alignment with DPH and other funding requirements
  • Track contractor documentation, schedules, and compliance milestones
  • Support reporting, audits, and program monitoring activities
Resident & Community Coordination
  • Serve as a key point of contact for homeowners and tenants during project implementation
  • Clearly communicate project timelines, expectations, and next steps
  • Support relocation coordination when required to ensure resident safety
Neighborhood Sustainability Program Support
Assist with coordination of additional Neighborhood Sustainability initiatives, including:
  • Healthy Homes interventions
  • Energy efficiency and weatherization coordination
  • Community-based programs such as GreenNFit Neighborhood Rebuilds
  • Contribute to a team-based approach that integrates housing quality, environmental health, and community revitalization
Qualifications
  • Experience in construction coordination, housing rehabilitation, environmental health, or a related field
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Comfort working both in the field and in a project coordination capacity
  • Excellent communication skills and ability to work with residents, contractors, and partners
  • Commitment to Revitalize CDC’s mission of healthy homes and community revitalization
  • Valid driver’s license and ability to travel regularly to project sites
Preferred Qualifications
  • Experience with lead hazard reduction, healthy homes, or publicly funded housing programs (DPH, HUD, etc.)
  • Certifications such as EPA RRP, Lead Supervisor, OSHA, or BPI (or willingness to obtain)
Why This Role Matters
At Revitalize CDC, we believe that everyone deserves a safe and healthy home. This role is critical to delivering that impact—helping families live in environments free from lead hazards while supporting broader neighborhood sustainability efforts. From coordinating critical repairs to contributing to community-wide initiatives like GreenNFit, this position plays a hands-on role in building stronger, healthier neighborhoods.