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Program Support Assistant Jobs in West Springfield, MA

Gilead Community Services

Senior Program Assistant

Hartford, CT · On-site

$37K - $47K/yr

Are you passionate about supporting students with disabilities while empowering staff to deliver ... Oak Hill School is seeking a highly motivated and dynamic Senior Program Assistant at our Hartford ...

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Program Support Assistant information

See West Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for program support assistant in West Springfield, MA is $45,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in West Springfield, MA look for?

The top searched job categories for Program Support Assistant jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Program Support Assistant jobs?

Cities near West Springfield, MA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in West Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,171 per year, or $21.7 per hour.

Program Support Specialist

CIRCOR International, Inc.

Warren, MA • On-site

Full-time

Posted 7 days ago

Circor rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

The specialist assists in coordinating schedules, tracking program deliverables, maintaining records, supporting customer requirements, and facilitating communication across engineering, operations, supply chain, quality, contracts, and sales teams. The role is critical in ensuring program efficiency, compliance, and timely execution of mission-critical surface ships pump products and related systems.
Key Responsibilities
  • Support day-to-day IPT program activities for after market and Navy-related product lines.
  • Assist Program Managers in tracking schedules, milestones, deliverables, and production status to ensure program execution within scope, budget, and timeline requirements.
  • Coordinate cross-functional communication between engineering, operations, supply chain, quality assurance, manufacturing, contracts, and finance teams.
  • Maintain program documentation including meeting minutes, action item logs, risk registers, customer correspondence, contract records, and configuration management files.
  • Support development and maintenance of program reports, dashboards, and KPI metrics related to cost, schedule, quality, and delivery performance.
  • Assist with monitoring hardware deliveries, material status, procurement updates, and production schedules.
  • Support preparation of customer presentations, technical reviews, internal status reviews, and management reporting packages.
  • Help ensure compliance with applicable federal regulations and customer requirements including ITAR, DFARS, Navy specifications, and internal quality standards.
  • Participate in program review meetings and assist with tracking corrective actions and follow-up activities.
  • Support financial tracking activities including purchase orders, invoice coordination, budget updates, and cost monitoring.
  • Assist with proposal support, contract administration activities, and customer data requests when required.
  • Coordinate travel arrangements, meeting logistics, and documentation support for customer visits and program reviews.
  • Maintain organized electronic and physical program records in accordance with company and government requirements.
  • Provide administrative and operational support to the Pumps Submarine IPT leadership team as assigned.

Knowledge, Skills & Abilities
  • Strong organizational and multitasking skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced defense/manufacturing environment.
  • Effective written and verbal communication skills across technical and non-technical teams.
  • Proficiency with Microsoft Office Suite including Excel, Word, PowerPoint, Outlook, and Project.
  • Ability to interpret schedules, reports, and program tracking documentation.
  • Ability to work collaboratively within cross-functional Integrated Product Teams (IPTs).
  • Experience supporting Navy, Maritime, Aerospace & Defense, or industrial manufacturing programs preferred.
  • Familiarity with ERP/MRP systems and document control systems preferred.

Education & Experience
  • Associate's or Bachelor's degree in Business, Engineering, Project Management, Supply Chain, or related field preferred.
  • 2-5 years of experience supporting program management, project coordination, manufacturing operations, or defense-related programs preferred.
  • Experience in Navy/Maritime, submarine systems, pumps, valves, fluid controls, or industrial manufacturing environments is a plus.
  • Experience supporting government contracts or regulated industries preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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