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Program Support Assistant Jobs in West Springfield, MA

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Program Support Assistant information

See West Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in West Springfield, MA is $45,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in West Springfield, MA look for? The top searched job categories for Program Support Assistant jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Program Support Assistant jobs? Cities near West Springfield, MA with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in West Springfield, MA as of June 2026, with employment types broken down into 3% As Needed, 66% Full Time, and 31% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,171 per year, or $21.7 per hour.
Tutor - Behavior Support Program

Tutor - Behavior Support Program

Windsor Locks Public Schools

Windsor Locks, CT

$30.74/hr

Other

Posted 11 days ago


Job description

Tutor - Behavior Support Program
Windsor Locks Middle School

Position Start Date:  Start of the 26-27 School Year  

Application Closing Date: Open until filled


Job Summary: 

We are seeking a dedicated and enthusiastic tutor to provide individualized academic support to students in our behavioral support classroom.
 

Responsibilities:

  • Work one-on-one and in small groups with students on academic skills aligned with their Individualized Education Plans (IEPs) and grade level curriculum.
  • Implement and monitor the students Behavior Intervention Plan to promote a safe and productive learning environment.
  • Collaborate with the classroom teacher and support staff to develop and implement effective instructional and behavioral strategies.
  • Monitor student progress, document observations, and report back to the classroom teacher.
  • Contribute to a positive and encouraging atmosphere that fosters student self-esteem and motivation.
  • Maintain accurate and confidential student records.

Qualifications:  Must have a Bachelors degree
Salary: Up to 32.5 hours per week, $30.74 per hour.  Benefits available for employee only.
Apply on-line www.wlps.org
Windsor Locks Public Schools does not discriminate in any employment practice on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, genetic information, or any other basis prohibited by Connecticut state and/or federal nondiscrimination law.  Windsor Locks Public Schools does not unlawfully discriminate in employment and licensing against qualified persons with a prior criminal conviction.  Windsor Locks Public Schools is committed to a policy of equal opportunity/affirmative action for all qualified persons.