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Program Support Assistant Jobs in West Springfield, MA

Children's Program Assistant Salary: $23.71 - $28.00 (Compensation will be determined based on ... Designs and assists with programs and activities that support literacy, learning, creativity, and ...

Childrens Program Assistant

Vernon, CT · On-site

$23.71 - $28/hr

Children's Program Assistant Salary: $23.71 - $28.00 (Compensation will be determined based on ... Designs and assists with programs and activities that support literacy, learning, creativity, and ...

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

Showing results 21-40

Program Support Assistant information

See West Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Sep 12, 2026, the average yearly pay for program support assistant in West Springfield, MA is $45,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What job categories do people searching Program Support Assistant jobs in West Springfield, MA look for?

The top searched job categories for Program Support Assistant jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Program Support Assistant jobs?

Cities near West Springfield, MA with the most Program Support Assistant job openings:

Infographic showing various Program Support Assistant job openings in West Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,171 per year, or $21.7 per hour.

Relief Administrative Assistant, Northampton

Northampton, MA • On-site

Clinical & Support Options
Offices of Mental Health Practitioners • 501 - 1,000 employees

$16/hr

Other

Re-posted 12 days ago


Clinical & Support Options rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Relief Administrative Assistant, Northampton
CSO is looking for a Relief Administrative Assistant for our clinic in Northampton.
Gain valuable experience as you work with our dynamic and professional clinical team! The Administrative Assistant is responsible for general reception, clerical and billing duties.
Starting Pay: $16/hour
As an Administrative Assistant:
You will:
  • Provide overall administrative and program support including dissemination of program materials and maintaining stock of forms, marketing and program calendar materials.
  • Answer incoming phone calls, direct caller or document to appropriate staff
  • Ensure proper staff person or department is notified in a timely manner upon a visitor's arrival and monitor to ensure visitor receives a response.
  • Respond to customer service issues, follow up customer service issues, and ensure customer issues are professionally resolved in a timely manner.
  • Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines; ensure neat, accurate, and timely records in accordance with agency policies and procedures along with all regulatory bodies.
  • Update monthly newsletter and marketing materials including flyers and monthly calendar.
  • Support Director in the management of purchase requests, check requests, and petty cash reconciliation.
Your Background:
  • High School diploma or equivalent
  • Experience with demonstrated reception, typing, word processing and office skills
  • Excellent organizational and interpersonal skills
  • Detail orientated
Bilingual candidates are strongly encouraged to apply.
We also seek applicants who embody CSO's values by being:
  • Positive -- maintaining resiliency and focusing on solutions
  • Respectful -- collaborating and effectively communicating
  • Insightful -- demonstrating self-awareness and effectively priority setting
  • Conscientious -- taking accountability and applying feedback

Our Agency:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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