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Program Support Assistant Jobs in West Springfield, MA

May Institute

Assistant Program Coordinator

Chicopee, MA · On-site

$22 - $23/hr

Support. Step into leadership. As an Assistant Program Coordinator (APC), you'll partner closely with the Program Coordinator to support individuals with Autism and developmental disabilities and ...

Harc Inc

Connection & Support Specialist

Hartford, CT · On-site

$24/hr

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

HARC Inc

Connection & Support Specialist

Hartford, CT · On-site

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

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Showing results 21-40

All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in West Springfield, MA

Program Support Assistant information

See West Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for program support assistant in West Springfield, MA is $45,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in West Springfield, MA look for?

The top searched job categories for Program Support Assistant jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Program Support Assistant jobs?

Cities near West Springfield, MA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in West Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,171 per year, or $21.7 per hour.

Assistant Program Director

Behavioral Health Network

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Description
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking an Assistant Program Director to support our Therapeutic Mentor programs.
What We Offer
  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Career growth with one in three positions filled internally through promotions
  • Ongoing training, leadership development, and clinical supervision
  • A supportive and mission-driven work environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As the Assistant Program Director, you will play a key leadership role in ensuring the quality and effectiveness of the Therapeutic Mentor program while supporting the Program Director in program expansion and development.
  • Provide leadership, supervision, and consultation to program staff, Supervisors, and Team Leaders
  • Facilitate staff and clinical team meetings to ensure communication and program alignment
  • Guide the development of clinical services, standards, policies, and best practices
  • Support recruitment, training, and professional development of program staff
  • Assist with community outreach and collaboration with schools and local organizations
  • Oversee service delivery, program compliance, and quality assurance
  • Provide clinical supervision, consultation, and staff evaluation
  • Respond to on-call needs, complaints, and service issues as required
Who You Are
  • Master's degree in a behavioral health-related field required
  • Licensed at the independent practice level (LICSW, LMHC) required
  • Minimum of 5 years of post-graduate experience providing behavioral health services to youth and families
  • At least 3 years of supervisory or management experience required
  • Certified in Massachusetts CANS or ability to become certified upon hire
  • Strong leadership, communication, and organizational skills
  • Ability to foster a culture of collaboration, accountability, and continuous improvement
We Hire for Purpose!
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and commitment that we provide to the individuals and families we serve.
How to Apply
If you're ready to use your clinical expertise and leadership skills to support youth and families through Therapeutic Mentoring, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.

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