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Program Support Assistant Jobs in Springfield, MA

Harc Inc

Connection & Support Specialist

Hartford, CT · On-site

$24/hr

... day programs, family support, recreation, and more. Position Summary/Overview Provide remote ... Behavioral Support: Assist in reducing maladaptive behaviors by promoting appropriate replacements ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Springfield, MA

Program Support Assistant information

See Springfield, MA salary details

$26.4K

$45.2K

$56.8K

How much do program support assistant jobs pay per year?

As of Jul 22, 2026, the average yearly pay for program support assistant in Springfield, MA is $45,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Springfield, MA? For Program Support Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Springfield, MA look for? The top searched job categories for Program Support Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Support Assistant jobs? Cities near Springfield, MA with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,172 per year, or $21.7 per hour.
Employment & Training Specialist 1 - SPARK CT Program

Employment & Training Specialist 1 - SPARK CT Program

VIABILITY, INC

Bloomfield, CT • On-site

$23.84/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.


Employment & Training Specialist I (SPARK- CT Pilot Program)

Location: Middletown, CT
Position Type: Full-Time, Temporary (10-Month Pilot Program)
Schedule: 35 hours per week, Monday-Friday 9:00AM-4:00PM (Flexible start/end times; occasional evenings and weekends may be required to meet participant needs.)
Hourly Rate: $23.84 per hour
Anticipated Start Date: August 1, 2026 (or no later than August 15, 2026)


Launch Your Career While Making a Difference

Viability is excited to partner with SPARK-CT (Strengthening Professional Advancement in Rehabilitation Knowledge via Certified Training) to offer a unique 10-month employment and training opportunity for individuals who are passionate about helping people with disabilities achieve meaningful employment.

This position is part of a pilot program developed in partnership with Connecticut's Bureau of Rehabilitation Services. Participants will receive paid, hands-on experience while completing SPARK-CT's nationally recognized Direct Employment Support Professional training and certification.

Please Note: This is a temporary 10-month position created specifically for the SPARK-CT pilot initiative. While this position is not guaranteed to become permanent, successful program outcomes, organizational needs, and the effectiveness of participant employment referrals may create future opportunities for long-term employment with Viability.

Position Summary

As an Employment & Training Specialist, you will provide orientation, training, coaching, and support to individuals with disabilities as they pursue and maintain meaningful employment in the community.

Working alongside experienced employment professionals, you will:

  • Implement individualized employment plans designed to maximize participant success.
  • Provide job coaching, training, and workplace support.
  • Assist participants in developing employment skills and achieving vocational goals.
  • Build relationships with employers and community partners.
  • Document participant progress and maintain accurate records.
  • Travel throughout the region to support participants in community, residential, and workplace settings.
  • Complete the SPARK-CT Direct Employment Support Professional certification during your employment.

Individuals with experience in human services, direct support, residential services, education, job coaching, workforce development, or related fields are strongly encouraged to apply. Bilingual candidates and those fluent in ASL are encouraged to apply. A stipend is available for qualifying language skills.

Qualifications

  • High school diploma, GED, or HiSET with a minimum of three (3) years of related experience required. An associate's degree with at least one (1) year of relevant experience is preferred.
  • Passion for supporting individuals with disabilities in achieving employment and independence.
  • Respect for and commitment to working with diverse populations.
  • Strong communication, organizational, and interpersonal skills.

Requirements

  • Valid driver's license.
  • Reliable personal vehicle and willingness to transport participants when necessary.
  • Ability to travel throughout the service area.
  • Basic computer proficiency, including Microsoft Word, email, internet navigation, and data entry.

About SPARK-CT

SPARK-CT is a 10-month workforce development initiative created by Connecticut's Bureau of Rehabilitation Services. The program prepares professionals to become certified Direct Employment Support Professionals by combining classroom instruction with real-world employment experience. Participants gain valuable, nationally transferable credentials while learning how to help individuals with disabilities obtain and maintain meaningful employment. This partnership provides an opportunity to build a rewarding career while making a lasting impact in your community.

Why Join Viability?

"At Viability, we believe meaningful work changes lives, including the lives of our employees. Last year alone, more than 30 employees were promoted into new roles supporting their professional growth."

Full-time Viability staff members are eligible for the following:

  • Health, Dental & Vision insurance plans.
  • Dependent care flexible spending account.
  • Flexible Spending & Health Savings account.
  • Pet-plan discount program offered through Fetch.
  • Company paid Long-term Disability insurance.
  • Company paid Short-term Disability insurance. (NY & OK employees only)
  • Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

  • Employer matched 403B contributions starting day 1 of employment.
  • Eligible for Tuition Reimbursement.
  • Generous paid time off.
  • 11 Paid Holidays a year.
  • Access to training and professional development resources through our comprehensive online learning platform.
  • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
  • Employee Assistance Program that provides confidential assistance for all life challenges.
  • Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

Apply Today

This is a 10-month temporary pilot opportunity beginning August 1, 2026. While this position is not guaranteed to become permanent, outstanding performance and the success of the pilot program may help inform future employment opportunities with Viability.

Visit the Careers section at Viability.org to apply.

If you need accommodations during the application process, please call or text (413) 461-9486. We're happy to assist.