Program Manager Jobs in Boca Raton, FL (NOW HIRING)

Starting Salary: $70,000

Summary
At Pace we transform girls’ lives through academic and counseling programs based on a gender responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal.

The Reach Program Manager oversees community-based prevention and early intervention programming to girls ages 11-17. This position provides administrative execution of the program to ensure that girls are provided with quality therapeutic supports.

Qualifications and Education Requirements
Required

• Master’s Degree from an accredited college or university with a major in Social Work, Mental Health, Psychology, Psychology, Counseling, and/or Marriage and Family
• Active State licensure in counseling, therapy, social work, or similarly designated professional category within the state that program services are delivered
• Minimum three experience providing counseling and therapeutic clinical services to youth
• Minimum one year experience in managing and supervising teams or in a leadership role
• Knowledge of case management practices, community behavioral health systems, and laws pertaining to youth and families.
• Current driver’s license
• Experience using personal computers and basic office equipment

Preferred

• Licensed as a Qualified Supervisor in the State to provide clinical licensure supervision
• Experience supervising multidisciplinary teams
• Knowledge of grant execution, service delivery, and program outcomes

Roles and Responsibilities

Ensure Quality Programming

• Uphold professional code of ethics and State statutes, ensuring the safety of program participants, families, and the organization
• Ensure therapists complete holistic assessments and identify girl risk and protective factors for goal plan development and the provision of targeted interventions as guided by the Pace Therapy Logic Model
• Supervise the accurate and timely submission of all required documentation in accordance with Pace’s policies and procedures
• Review and approve documentation, including assessments, screening tools, progress notes, care plans, and transition plans to assure consistent professionally sound documentation
• Manage therapists’ care load (caseload) requirements and productivity standards as outlined in the Pace Therapy Logic Model and in accordance with programmatic needs, including but not limited to, individual therapy sessions, monthly family sessions, psychoeducational groups, and program activities
• Support therapists’ use of the Transtheoretical Model of Change for appropriate and timely intervention matching considering any history of trauma and leveraging girl’s strengths
• Assure therapists’ application of the Relational-Cultural Theory, considering the overarching structures that shape relational patterns
• Support therapists in providing wraparound care (case) management services
• Provide crisis intervention or support as warranted, including risk assessments and family support, clinical consultation, and care coordination
• Maintain a care (case) load as needed and to support program outcomes
• During individual monthly supervision, at minimum, with therapists, ensure fidelity to evidenced-based interventions and Pace program model
• Facilitate weekly care planning with the therapy team to collaborate on the effectiveness of service delivery and identify additional supports needed for girls and their families
• Achieve program key performance indicators through consistent implementation of all program activities as outlined in the Pace Therapy Logic Model
• Ensure consistent application of Gender Responsive, Trauma Informed, and Strength-Based approaches throughout all programming

Leadership

• Hire, on-board, supervise, and evaluate team members to uphold organizational culture and ensure program
  effectiveness
• Direct and supervise the therapy team using a Gender Responsive, Trauma Informed, and Strength-Based framework
• Coordinate internal and external professional development efforts
• Oversee internal training requirements of direct reports and ensure licenses and certifications remain current
• Implement strategies to ensure compliance with documentation, the collection of data and programmatic outcomes
• Prepare reports as needed to ensure contractual and grant obligations are achieved
• Monitor compliance with state and federal regulatory standards
• Manage quality substance abuse prevention services by monitoring the standards of the Florida Administrative Codes Chapter 65D-30
• Ensure that all disclosures of abuse and neglect are reported timely, accurately, and in accordance with all regulatory agencies and program policies
• Verify program incident reports are accurately documented in the student management system
• Implement ongoing quality assurance practices for excellence in service provision
• In collaboration with leadership assess needs and develop goals for the program’s therapeutic and auxiliary services; implement strategic plans and follow through with action steps
• Create partnerships and collaborate with community resources to identify quality services that will enhance the program
• Attend community meetings when appropriate to enhance the understanding of community initiatives, to elicit support, to advocate for girls, and to support recruitment and retention efforts
• Assist in training and oversight of assigned interns and volunteers, as needed
• Other duties as assigned

Supervisory Responsibility: Carries out supervisory responsibilities in accordance with agency policies and applicable laws, including Board 491 and the Florida Administrative Codes Chapter 65D-30

Other

• Integrate Pace’s Six Developmental Domains of a Girl and tenants of Gender Responsive programming in daily practices
• Must adhere to the Pace Center for Girls Values and Guiding Principles and upholds the ethical standards of the Agency
• Follows mission, values and principles, policies and procedures of the Pace Center for Girls
• Availability to work evenings and weekends as required to fulfill workload requirements
• Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required

Work Environment
The work environment characteristics can be stressful, is fast-paced and requires alertness and flexibility. The noise level is usually quiet; however, noise can accelerate to moderate and high levels.

This position requires a Level II pre-employment background screening pursuant to Chapters 435, 984, 985 and 943, Florida Statutes, and the Department of Juvenile Justice policy and procedures. Additional information is available through the Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com