Business Program Manager Jobs in Boca Raton, FL (NOW HIRING)

Who we are:

Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System in the home setting, offering Durable Medical Equipment (DME), Respiratory, Home Health, and Home Infusion services. Through our select network of Medicare and Medicaid Certified and Accredited providers, we are available 24/7 to meet the needs of our patients with compassion, expertise, and excellence.

For more than 30 years, we have been dedicated to improving lives by delivering the highest quality in-home care services. As a trusted market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services, we proudly serve more than 2 million lives across the United States and the Commonwealth of Puerto Rico. Our integrated care model is trusted by leading Managed Care Organizations (MCOs), physicians, and healthcare partners because of our commitment to exceptional patient outcomes and coordinated care.

At IHCS, our patients are at the heart of everything we do. We believe in creating a culture built on compassion, integrity, collaboration, and innovation. Every team member plays a vital role in fulfilling our mission of enhancing the quality of life for those we serve through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

If you are passionate about making a meaningful impact, thrive in a collaborative environment, and are committed to excellence, we invite you to join our growing team. Together, we can continue transforming home healthcare while making a difference in the lives of our patients and the communities we serve.

Join IHCS where our patients are #1, and our people make the difference. Apply today!

Offering a competitive compensation package, including but not limited to;

• Medical, Vision, Dental, Short- and Long-term insurance
• 6+ Days of Holidays Pay
• 17 days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs
• Comprehensive paid training program

What you will be doing:

Key duties / responsibilities / accountabilities

Program & Portfolio Ownership

• Own and manage a portfolio of reporting and analytics requests, driving prioritization, execution, and closure
• Independently manage multiple concurrent initiatives with minimal direction
• Establish and maintain tracking for requests, timelines, dependencies, and outcomes
• Proactively identify risks, gaps, and delays, and drive resolution

Strategic Alignment & Business Partnership

• Translate business strategy, goals, and operational needs into actionable reporting solutions
• Ensure all reporting aligns to organizational priorities and supports performance management
• Partner directly with leadership to understand reporting needs, priorities, and evolving requirements
• Track leadership requests through completion, ensuring visibility, accountability, and timely delivery
• Provide proactive updates to leadership on status, risks, and outcomes of reporting initiatives
• Act as the primary liaison between business stakeholders and data/IT teams

Reporting & Analytics Leadership

• Design, develop, and enhance dashboards, reports, and data solutions
• Drive standardization and consistency across reporting outputs
• Partner with data teams to define requirements and support development of reporting solutions
• Continuously evaluate and improve reporting effectiveness and usability

Insights & Performance Management

• Analyze data to identify trends, risks, and opportunities across programs
• Translate complex data into clear, actionable insights and recommendations
• Define, monitor, and refine KPIs aligned to business objectives
• Provide ongoing performance insights to support leadership decision-making

Proactive Reporting & Continuous Improvement

• Independently monitor reporting performance and outcomes over time
• Deliver proactive insights and recommendations—not just reactive reporting
• Identify opportunities to improve processes, reporting efficiency, and data quality

Cross-Functional Leadership

• Coordinate across business, operations, and data teams to ensure delivery of reporting initiatives
• Lead end-to-end execution of reporting projects, including requirements, development, validation, and rollout
• Influence stakeholders and drive alignment across multiple teams

Key Skills

• Advanced analytical and problem-solving skills
• Strong experience with reporting tools (Excel, Power BI, Tableau, SQL, etc.)
• Ability to translate complex data into business insights and actionable recommendations
• Strong project and portfolio management skills
• Excellent stakeholder management and communication skills
• High level of independence, accountability, and initiative
• Other duties as assigned

1. Bachelor’s degree in Business, Data Analytics, Healthcare Administration, or related field
2. 5+ years of experience in business analysis, program analysis, reporting, or analytics roles
3. Demonstrated experience owning end-to-end reporting or analytics initiatives
4. Required to uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required.

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.