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Program Manager Refugee Resettlement Jobs (NOW HIRING)

Credence

Senior Operations Manager

Washington, DC

The Senior Operations Manager oversees administrative oversight, records management, and logistics across Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. Candidates must reside ...

Credence

Senior Data and Systems Manager

Washington, DC · On-site

The Senior Data and Systems Manager oversees data validation, data analytics, help desk and systems support for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. Candidates must ...

Credence

Senior Operations Manager

Washington, DC · On-site

The Senior Operations Manager oversees administrative oversight, records management, and logistics across Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. Candidates must reside ...

Credence

Senior Communications Manager

Washington, DC · On-site

The Senior Communications Manager oversees public-facing content, stakeholder engagement, and digital content strategy for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.

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Program Manager Refugee Resettlement information

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$38.5K

$107.5K

$157K

How much do program manager refugee resettlement jobs pay per year?

As of Jul 18, 2026, the average yearly pay for program manager refugee resettlement in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Program Manager Refugee Resettlement vs Case Manager?

AspectProgram Manager Refugee ResettlementCase Manager
CredentialsBachelor's degree; experience in refugee services or social workBachelor's degree in social work, psychology, or related field
Work EnvironmentNonprofit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Employer & IndustryRefugee resettlement programs, NGOs, governmentSocial service providers, healthcare organizations

While both roles involve supporting vulnerable populations, Program Managers Refugee Resettlement oversee program operations and strategic planning, whereas Case Managers focus on direct client support and service coordination. The Program Manager has broader responsibilities, including staff supervision and program development, while the Case Manager provides personalized assistance to clients. Both roles are essential in refugee services but differ in scope and responsibilities.

What are some typical challenges faced by Program Managers in refugee resettlement, and how can they be addressed?

Program Managers in refugee resettlement often encounter challenges such as coordinating services among multiple stakeholders, addressing cultural and language barriers, and adapting to evolving government policies. Building strong relationships with local agencies, fostering open communication within multidisciplinary teams, and providing ongoing staff training are key strategies for overcoming these obstacles. Staying informed about policy changes and advocating for clients' needs also supports effective program delivery and helps ensure positive outcomes for resettled refugees.

What are the key skills and qualifications needed to thrive as a Program Manager in Refugee Resettlement, and why are they important?

To thrive as a Program Manager in Refugee Resettlement, you need experience in social services, cross-cultural program management, and a relevant degree, such as in social work or international relations. Familiarity with case management systems, compliance tracking software, and knowledge of federal and state refugee policies are typically required. Strong leadership, cultural sensitivity, and excellent communication skills help manage teams and build trust with diverse clients. These skills are vital to ensuring effective service delivery, regulatory compliance, and positive outcomes for resettled refugees.

What does a Program Manager in Refugee Resettlement do?

A Program Manager in Refugee Resettlement oversees programs that support refugees as they integrate into a new country. This role involves managing staff, coordinating services such as housing, employment, and language classes, and ensuring compliance with government and organizational policies. Program Managers also collaborate with community partners and advocate for resources to help refugees successfully adjust to their new environment. Their work is crucial in helping refugees rebuild their lives and become self-sufficient.
More about Program Manager Refugee Resettlement jobs
What cities are hiring for Program Manager Refugee Resettlement jobs? Cities with the most Program Manager Refugee Resettlement job openings:
What states have the most Program Manager Refugee Resettlement jobs? States with the most job openings for Program Manager Refugee Resettlement jobs include:
What job categories do people searching Program Manager Refugee Resettlement jobs look for? The top searched job categories for Program Manager Refugee Resettlement jobs are:
Program Manager Refugee Resettlement jobs near you
Infographic showing various Program Manager Refugee Resettlement job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
Senior Operations Manager

Senior Operations Manager

Credence

Washington, DC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Overview 

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. 

We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. 

Position Summary 

We are currently seeking prospective candidates for an upcoming opportunity with the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children. The Senior Operations Manager oversees administrative oversight, records management, and logistics across Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.  

Candidates must reside in the Washington-D.C. area full-time but able to travel intermittently in support of ORR-funded programs across the continental United States. 

Responsibilities include, but are not limited to the duties listed below: 

  • Direct high-level organizational support by managing tasks, schedules, and resources across multiple divisions.  
  • Implement and oversee agency records management systems, ensuring compliance with federal statutes.  
  • Assist with event and meeting logistics and travel arrangements for federal and contractor staff.  
  • Manage detailed SOPs for all administrative and operational tasks.  
  • Review and prepare responses to information requests and assist federal staff in safeguarding PII.  
  • Organize and maintain digital/paper records, take minutes, and prepare presentation materials for high-level briefings.  
  • Develop internal quality assurance procedures to monitor personnel files and ensure operational compliance.  
  • Support federal staff in monitoring compliance with safety, security, and facility-related requirements.  
  • Ensure the timely execution of priorities by tracking requests and maintaining organized filing systems.  

Requirements

Minimum Qualifications 

  • Experience: Minimum 7 years of relevant experience in program operations or business administration. 
  • Leadership: Minimum 3 years of supervisory or team lead experience. 
  • Education: Bachelor's degree in Business Administration, Public Administration, or relevant subject; Master's degree preferred. 
  • Certification: PMP or relevant records management certification preferred. 

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

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