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Professional Services Operations Analyst Jobs (NOW HIRING)

Akuna Capital

Operations Analyst

Chicago, IL · On-site

$75K/yr

... financial services. * Demonstrated ability to work independently and take full ownership of ... Collaborative, professional, and reliable, with a strong sense of accountability to the team In ...

ICI Services

Senior Operations Analyst

San Diego, CA

ICI Services -a 100% employee-owned company proudly celebrating 26 years of excellence -is seeking ... professionals, and technical specialists is united by a commitment to quality, performance, and ...

Sbdinc

Operations Analyst

Towson, MD · Hybrid

$45K - $73K/yr

As an Operations Analyst within our Product Service Division, you will play a key role in driving ... professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some ...

Aptive

Operations Analyst

The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making ... Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS ...

Simulmedia

Operations Analyst

New York, NY

$50K - $60K/yr

... professional experience (internships count!) with a growth and learning ● A recent graduate ... after a year of service ● Phone and Data reimbursement program ● Fully paid Citi Bike ...

Altair Advisers

Client Operations Analyst

Chicago, IL · On-site

$68K - $77K/yr

... or professional services industry * Preferably in an operational or service capacity at a RIA ... Analytical and problem-solving skills * Strong interpersonal and verbal communications skills to ...

Simulmedia

Operations Analyst

New York, NY · On-site

$50K - $60K/yr

... professional experience (internships count!) with a growth and learning • A recent graduate ... after a year of service • Phone and Data reimbursement program • Fully paid Citi Bike ...

TEKsystems

Operations Analyst

Manhattan, NY

$30 - $32/hr

Skills Operations analysis Top Skills Details Operations analysis Additional Skills ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Quincy Wells Group

Be Seen First

Operations Analyst

Chicago, IL · On-site

$55K - $70K/yr

About the Role Quincy Wells Group is seeking an Operations Analyst to support our operational ... Our mission is to provide exceptional service to our clients, representatives, advisors, and ...

Epitec

Operations Analyst

Quincy, MA · On-site

Job #105443 Operations Manager & Analyst Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy ... Exercise responsibility and maintain acceptable levels of service performance in resolving issues ...

Vitol

Operations Analyst

Houston, TX · On-site

... services, and load forecasting, in the US and Brazil to optimize business processes and support ... Applying advanced data analysis techniques in Python to identify operational bottlenecks, forecast ...

Polaris, Inc.

Operations Analyst

Huntsville, AL · On-site

You apply the required technical or professional knowledge to perform your role effectively and ... PII) pioneers product breakthroughs and enriching experiences and services that have invited people ...

Carter's

Operations Analyst

Atlanta, GA

The Operations Analyst provides analytical skills to ensure our brands have the right product, in ... elevate your professional prowess. NOTE: This is not intended to be all-inclusive. The duties ...

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Professional Services Operations Analyst information

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How much do professional services operations analyst jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for professional services operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

How much do professional services operations analysts get paid?

Professional Services Operations Analysts typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Entry-level roles may start around $50,000, while experienced analysts can earn over $100,000 with specialized skills and certifications.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and proficiency with tools like Excel or CRM systems. More advanced roles may require prior experience or specialized certifications.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

More about Professional Services Operations Analyst jobs
What cities are hiring for Professional Services Operations Analyst jobs? Cities with the most Professional Services Operations Analyst job openings:
What states have the most Professional Services Operations Analyst jobs? States with the most job openings for Professional Services Operations Analyst jobs include:
What job categories do people searching Professional Services Operations Analyst jobs look for? The top searched job categories for Professional Services Operations Analyst jobs are:
Professional Services Operations Analyst jobs near you
Infographic showing various Professional Services Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Operations Analyst

Akuna Capital

Chicago, IL • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

About Akuna:
Akuna Capital is an innovative trading firm with a strong focus on collaboration, cutting-edge technology, data driven solutions, and automation. We specialize in providing liquidity as an options market-maker - meaning we are committed to providing competitive quotes that we are willing to both buy and sell. To do this successfully, we design and implement our own low latency technologies, trading strategies, and mathematical models.
Our Founding Partners first conceptualized Akuna in their hometown of Sydney. They opened the firm's first office in 2011 in the heart of the derivatives industry and the options capital of the world - Chicago. Today, Akuna is proud to operate from additional offices in Sydney, Shanghai, London, and Singapore.
What you'll do as an Operations Analyst at Akuna:
As an Operations Analyst, you will play a critical role in supporting and scaling Akuna's trading operations by owning complex operational workflows, identifying issues independently, and driving solutions. This role requires strong analytical thinking, sound judgment, and the ability to execute accurately under aggressive timelines.
You will work closely with internal teams and external counterparties to ensure the integrity of trading operations, with a particular focus on exchange connectivity, fee structures, and operational controls. This role requires someone who can quickly understand complex systems, communicate clearly, and be trusted to take workstreams end-to-end.
This role is best suited for candidates who thrive in autonomous, high-expectation environments. In this role, you will:
  • Operate in a fast-paced trading environment with daily interaction across trading, compliance, finance, and business development teams
  • Own operational processes end-to-end, from investigation and analysis through execution and follow-up, with accountability for accuracy and timeliness
  • Assess, maintain, and troubleshoot exchange connections, mappings, and related operational workflows, exercising judgment when issues arise
  • Analyze, validate, and reconcile exchange and broker fee schedules, identify discrepancies, and proactively drive resolution
  • Provide real-time operational support and research for new initiatives, exchange launches, and broker relationships
  • Serve as a primary operational point of contact with external parties including brokers, clearing firms, and exchanges
  • Lead broker onboarding and KYC processes, independently managing timelines and deliverables
  • Perform monthly market data and cost analysis, delivering clear, actionable reporting to internal stakeholders
  • Maintain and continuously improve internal documentation to ensure processes are accurate, scalable, and well-controlled
  • Identify inefficiencies, risks, or control gaps and independently propose and implement process improvements
  • Support ad hoc projects that require analytical thinking, ownership, and execution rather than task-based administrative support

Qualities that make great candidates:
  • Bachelor's degree in a relevant field
  • 3-5 years of experience in clearing, trading, or other financial services.
  • Demonstrated ability to work independently and take full ownership of responsibilities without the need for repeated instruction or hand-holding
  • Strong analytical skills with the ability to assess complex operational issues and make sound, defensible decisions
  • Advanced Excel skills; SQL experience required; Python a plus
  • Excellent written and verbal communication skills, including the ability to clearly articulate problems, decisions, and outcomes
  • Proven track record of managing multiple priorities and meeting aggressive deadlines in high-accountability environments
  • High attention to detail combined with the ability to think critically about broader operational impact
  • Self-motivated, proactive, and comfortable operating in situations with ambiguity
  • Collaborative, professional, and reliable, with a strong sense of accountability to the team

In addition to technical skillsets, Akuna values the unique perspectives people can bring to the table to collaboratively solve complex problems and drive Akuna forward. We want all groups to feel empowered to apply, even if you don't meet every qualification. We welcome your application and encourage you to take the first steps toward your future with us!
In accordance with Illinois Equal Pay Act, the minimum base salary starts at $75,000. Exact compensation offered may vary based on many factors including, but not limited to, the candidate's experience, qualifications, and skill set. This role is also eligible for a discretionary performance bonus as part of the total compensation package and includes a comprehensive benefits package that may encompass employer-paid medical, dental, vision, retirement contributions, paid time off, and other benefits. The minimum base salary herein was determined in good faith by Akuna Capital LLC.

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