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Professional Services Operations Analyst Jobs in Rhode Island

Vanteo

Sales Operations Analyst

Carolina, RI · On-site

As a Sales Operations Analyst, you will partner closely with the Sales Operations Director to ... This position is ideal for an analytical, process-oriented professional who enjoys solving business ...

UNFI

President Professional Services

Providence, RI · On-site +1

... and operational excellence. This role partners cross-functionally to ensure alignment with ... Lead transformation initiatives leveraging data, analytics, and omnichannel capabilities to enhance ...

Brownhealth

Sr Analyst Business Operations

Providence, RI · On-site

$93K - $120K/yr

Senior Analyst, Business Operations Reporting to the Senior Vice President, Clinical Services, the Senior Analyst, Business Operations supports a broad system-wide portfolio, including Surgery ...

Husch Blackwell Llp

Procurement Analyst

Providence, RI · Hybrid

... operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to ... retaining professionals who value each other and the service we provide by embracing Teamwork ...

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Professional Services Operations Analyst information

See Rhode Island salary details

$14

$33

$55

How much do professional services operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for professional services operations analyst in Rhode Island is $33.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.57 per hour, depending on experience, location, and employer.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

Are professional services operations analysts in demand?

Professional services operations analysts are in demand due to the increasing need for efficient project management, process optimization, and data analysis in consulting and service organizations. Employers seek candidates with skills in analytics tools, process improvement, and cross-functional collaboration, making this a growing field across various industries.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Professional Services Operations Analyst jobs in Rhode Island?

For Professional Services Operations Analyst jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Analyst jobs in Rhode Island look for?

The top searched job categories for Professional Services Operations Analyst jobs in Rhode Island are:

What cities in Rhode Island are hiring for Professional Services Operations Analyst jobs?

Cities in Rhode Island with the most Professional Services Operations Analyst job openings:

Professional Services Operations Analyst jobs near you
Infographic showing various Professional Services Operations Analyst job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,757 per year, or $33.1 per hour.

Operations Analyst

Delta Dental of Rhode Island

Providence, RI • On-site

Full-time

Posted 6 days ago

Job description

POSITION SUMMARY: This position is an integral part of the Operational team. In this role, the analyst will assist in various Operational processes including; new client setup, management of client, system configuration, claims resolution, and quality control of client related transactions. This individual will be a key resource to answer inquiries from other areas throughout the company. 

 

Essential Functions:

 Client Setup 

  • Record system transactions to account for any changes in a client’s general and/or benefit information.
  • Quality control checks of all system transactions.
  • Serves as a resource to the organization regarding processing of client related information and transactions. 
  • Maintain and process client renewal transactions. 

 System Configuration

  • Research and configure system rules based off client benefit modifications, CDT updates and companywide policy changes.
  • Propose new innovative rules to Management that enhance the claim processing system that will help build efficiencies and increase accuracy. 

 Claims Resolution

  • Plans, allocates, and monitors workflow to assure the accurate and timely completion of assignments within established production and inventory standards.
  • Assists in the oversight of the processing and adjudication of claims by guiding the activities of the claims analysts; monitors and communicates corporate policies and procedures to assure a high level of accuracy and completeness within established production and inventory standards.
  • Researches any unusual payments and refunds; processes the most complex type of claims which involve judgment and interpretation based on precedent, knowledge of the dental terminology, and a thorough understanding of the Corporation’s claims processing policies and procedures. 
  • Research and resolve potential client overpayments and underpayments.
  • Performs the overpayment recovery process to recoup overpayments made to the dentists.
  • Interact regularly with Customer Service to answer claim-related questions. 

Data Analysis and Reporting

  • Becomes knowledgeable with analytical tools and collaborates/recommends new operational reports to Data Analytics team. 
Quality Control
  • Responsible for the quality of various operations department tasks including rule updates, coordination of benefit processing, ortho claims, internally entered claims pretreatments and client data management.
Testing
  • Assists in the evaluation of all system releases to ensure accuracy and completion.
  • Participates in pre-release testing with Project Management 
Other Duties 
  • Participates in special projects as required by management.
  • Performs other duties as assigned.

Requirements: 

  • High School Diploma or equivalent; Associates or Bachelor’s degree preferred.
  • Excellent communication and organizational skills.
  • Attention to detail and accuracy. 
  • Prior knowledge of database programs preferred.

Entry Level Training Received (If any)

  • Extensive training in claim, eligibility, and provider functions as well as workstation training.

Work Environment / Physical Demands:

  • Typical office environment

 

Attendance Requirements:

  • 40-hour workweek (M-F) as assigned and additional hours as required