The Professional Services Operations Manager is responsible for driving operational excellence ... • Advanced analytical skills with experience building models and dashboards, using data to ...
Quick apply
The Professional Services Operations Manager is responsible for driving operational excellence ... • Advanced analytical skills with experience building models and dashboards, using data to ...
Quick apply
The Professional Services Operations Manager is responsible for driving operational excellence ... • Advanced analytical skills with experience building models and dashboards, using data to ...
Manhattan, NY · On-site
DYCD Youth Services is seeking an Operations Analyst to join the Youth Services Operations Team. The Youth Services Operations Team offers specialized support and guidance to the entire Youth ...
Manhattan, NY · On-site
DYCD Youth Services is seeking an Operations Analyst to join the Youth Services Operations Team. The Youth Services Operations Team offers specialized support and guidance to the entire Youth ...
Milwaukee, WI · On-site
$49K - $95K/yr
The Securities Services Analyst is a part of the Institutional Banking Shared Services group, which provides operational support across multiple business lines. With specific exposure to securities ...
Milwaukee, WI · On-site
$49K - $95K/yr
The Securities Services Analyst is a part of the Institutional Banking Shared Services group, which provides operational support across multiple business lines. With specific exposure to securities ...
$50K - $80K/yr
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... in a professional, respectful, and timely manner.- Must have daily and accurate time entry ...
$50K - $80K/yr
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... in a professional, respectful, and timely manner.- Must have daily and accurate time entry ...
Professional Services Employment Type: Full-Time Industry: Computer and Network Security About the position A developing Operations Analyst contributes to maintaining efficient workflows and ...
Professional Services Employment Type: Full-Time Industry: Computer and Network Security About the position A developing Operations Analyst contributes to maintaining efficient workflows and ...
Belfast, ME · Hybrid
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
Belfast, ME · Hybrid
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
Belfast, ME · On-site
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
Belfast, ME · On-site
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
Belfast, ME · Hybrid
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
Belfast, ME · Hybrid
$30K - $52K/yr
Relevant professional experience preferred. * Effective oral and written communication skills and ... We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare ...
FL · On-site
The Space and Intelligence Division provides professional services to the US Space Force, Combatant ... SPA has an immediate need for a Space Wargaming and Operations Analyst. Responsibilities We are ...
FL · On-site
The Space and Intelligence Division provides professional services to the US Space Force, Combatant ... SPA has an immediate need for a Space Wargaming and Operations Analyst. Responsibilities We are ...
Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...
Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...
Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Café ...
Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Café ...
ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Operations Analyst to serve as part of ...
ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Operations Analyst to serve as part of ...
The Space and Intelligence Division provides professional services to the US Space Force, Combatant ... SPA has an immediate need for a Space Wargaming and Operations Analyst. Responsibilities We are ...
The Space and Intelligence Division provides professional services to the US Space Force, Combatant ... SPA has an immediate need for a Space Wargaming and Operations Analyst. Responsibilities We are ...
Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Commercial ... Monitor and process daily workflow tickets promptly and professionally. * Collaborate with various ...
Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Commercial ... Monitor and process daily workflow tickets promptly and professionally. * Collaborate with various ...
Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Commercial ... Monitor and process daily workflow tickets promptly and professionally. * Collaborate with various ...
Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Commercial ... Monitor and process daily workflow tickets promptly and professionally. * Collaborate with various ...
Elizabethville, PA · On-site
$80K - $95K/yr
Track initiative outcomes including cost savings, capacity improvements, service gains, and quality ... Provide ad hoc operational analysis for plant leadership including downtime trends, staffing needs ...
Elizabethville, PA · On-site
$80K - $95K/yr
Track initiative outcomes including cost savings, capacity improvements, service gains, and quality ... Provide ad hoc operational analysis for plant leadership including downtime trends, staffing needs ...
Orlando, FL · On-site
Job Type Full-time Description Operations Analyst Orlando, FL Description National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air ...
Orlando, FL · On-site
Job Type Full-time Description Operations Analyst Orlando, FL Description National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air ...
Description The Operations Analyst supports the AMPS PriceDynamix Operations team by ensuring ... Maintain a positive, professional attitude in all internal and external interactions. Ensure strict ...
Description The Operations Analyst supports the AMPS PriceDynamix Operations team by ensuring ... Maintain a positive, professional attitude in all internal and external interactions. Ensure strict ...
Plainfield, CT · On-site
$77K - $110K/yr
Operations Analyst Pay from $77,000 to $110,000 per year Connecticut Branch 113 Plainfield Pike ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...
Plainfield, CT · On-site
$77K - $110K/yr
Operations Analyst Pay from $77,000 to $110,000 per year Connecticut Branch 113 Plainfield Pike ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...
Providence, RI · On-site
$77K - $110K/yr
Operations Analyst Pay from $77,000 to $110,000 per year Connecticut Branch 113 Plainfield Pike ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...
Providence, RI · On-site
$77K - $110K/yr
Operations Analyst Pay from $77,000 to $110,000 per year Connecticut Branch 113 Plainfield Pike ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...
$14.66 - $18.47
5% of jobs
$18.47 - $22.27
15% of jobs
$23.82 is the 25th percentile. Wages below this are outliers.
$22.27 - $26.07
12% of jobs
$26.07 - $29.87
14% of jobs
The median wage is $31.14 / hr.
$29.87 - $33.68
13% of jobs
$33.68 - $37.48
12% of jobs
$39.19 is the 75th percentile. Wages above this are outliers.
$37.48 - $41.28
11% of jobs
$41.28 - $45.08
7% of jobs
$45.08 - $48.89
4% of jobs
$48.89 - $52.69
2% of jobs
$52.69 - $56.49
5% of jobs
$14
$33
$56
| Aspect | Professional Services Operations Analyst | Business Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are common | Usually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial |
| Work Environment | Works within professional services teams, focusing on operational efficiency and project support | Works across departments to analyze business processes and recommend improvements |
| Employer & Industry Usage | Common in consulting firms, IT services, and professional service companies | Found in various industries including finance, healthcare, and technology |
The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.
Full-time
Posted 24 days ago
The Professional Services Operations Manager is responsible for driving operational excellence across the services organization. This role ensures the business is set up to scale efficiently, optimize profitability, and deliver high-quality outcomes for customers. You will partner closely with Services leadership, Finance, Sales, and Delivery teams to improve visibility, planning, and execution across the services lifecycle without reliance on prescriptive direction.
Responsibilities:
• Lead services forecasting and capacity planning to align resource supply with customer demand
• Drive resource utilization and margin optimization, identifying opportunities to improve efficiency and profitability
• Own professional services process design and optimization, including standardization and continuous improvement of delivery workflows
• Establish services pipeline visibility and backlog management, ensuring proactive planning and prioritization across teams
• Develop and maintain services performance reporting, including dashboards and KPIs to support data-driven decision-making
• Manage billing operations and escalations, ensuring timely, accurate invoicing and resolution of customer disputes
• Identify and mitigate revenue leakage risks across the services lifecycle (from booking to billing)
• Own and optimize PS systems and tools (e.g., PSA, reporting platforms), ensuring data accuracy and usability
• Establish operational governance rhythms (e.g., forecast reviews, utilization tracking, business reviews)
• Lead cross-functional alignment to close process gaps and drive durable solutions – not just recommendations
• Drive change management and enablement for new processes, tools, and operational initiatives
• Continuously improve customer and internal experience by reducing friction in services engagement and delivery
Qualifications:
• 8+ years of experience in Professional Services, Operations, or related roles
• Strong understanding of services business models, including utilization, revenue recognition, and margin drivers
• Proven experience in forecasting, capacity planning, and operational process improvement
• Advanced analytical skills with experience building models and dashboards, using data to influence decisions
• Excellent cross-functional collaboration and stakeholder management skills
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.