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Professional Services Operations Analyst Jobs (NOW HIRING)

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Sales Operations Analyst

Denver, CO · Remote

$57 - $65/hr

Job Title PS Operations Analyst Location 100% Remote (Must support MST zone) Base pay range $57.00 ... Required Qualifications Experience in Professional Services Partner Management . 2+ years of ...

New

kgs

Operations Analyst

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB ...

ULINE

Operations Analyst - Customer Service

Kenosha, WI · On-site

Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...

Augustine Consulting, Inc.

ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Operations Analyst to serve as part of ...

kgs

Operations Analyst - Senior

Nashville, TN · On-site

The ideal candidate is a seasoned analytical professional with deep expertise in IT call center or service operations analysis, advanced data reporting and visualization capabilities, and a ...

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How much do professional services operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for professional services operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

Are professional services operations analysts in demand?

Professional services operations analysts are in demand due to the increasing need for efficient project management, process optimization, and data analysis in consulting and service organizations. Employers seek candidates with skills in analytics tools, process improvement, and cross-functional collaboration, making this a growing field across various industries.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.
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Professional Services Operations Analyst jobs near you
Infographic showing various Professional Services Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Professional Services Operations Analyst

Tenable, Inc.

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they'll answer, "Our people!" We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Operations Analyst supports the Worldwide Professional Services Resource Management and Operations team and is responsible for helping to analyze and improve the operational efficiency and scalability of the overall team.
This role involves supporting key operational functions within Professional Services (PS), where you will deliver critical reports and analysis regarding the financial health and effectiveness of the business. Additionally, you will help optimize core business processes.
The Operations Analyst will work with the Senior Manager of PS Operations to establish the critical policies and procedures of the Professional Services organization. The Operations department will also be responsible for the Information Technology infrastructure used to support Professional Services. The Operations Analyst will work closely with Finance, Accounting, and Digital Solutions.
Your Opportunity:
  • Maintain accurate data and analytics for the Worldwide Professional Services team
  • Manage revenue recognition process to include forecast reporting, end of month fulfillment, process improvements
  • Identify and suggest PSA tool improvements including additional features, automation, accuracy improvement
  • Assist with the design, management, and improvements of reporting and analytics around delivery pipeline, backlog, and revenue management
  • Ad-hoc analysis and special projects that drive improvements and optimization of the PS business
  • Develop and maintain internal documentation, processes, and procedures
  • Partner with Finance, Accounting and Business Platforms on managing and improving shared processes and best practices
  • Interact with systems vendors, consultants, and user communities to stay abreast of systems issues, roadmap and future enhancements, and best practices
  • Document solutions designs, architecture and workflows
  • Plan, manage, and report to management the revenue forecast for the entire PS team
  • Identify areas for improvement and design and implement solutions
  • May perform other duties and responsibilities that management may deem necessary from time to time

What You'll Need:
  • Bachelor's degree preferred
  • 5 years of related experience and 2+ years in a services/consulting industry
  • Prior experience designing business processes
  • Excellent written and verbal communication skills, combined with the ability to communicate with team members at all levels and varying technical ability
  • Excellent time management and organizational skills
  • Ability to handle high volume of requests and daily operations
  • Ability to generate data, but more importantly glean actionable results from the data
  • Microsoft (or Google) Suite skills required, specifically, Excel, Word, PowerPoint
  • Experience with Certinia, Tableau, and Salesforce
  • Ability to work at a computer for an extended period of time
  • Globally distributed client organization that operates both in-office and remotely
  • Participate in training sessions, presentations, and meetings; sometimes being the presenter of these trainings
  • Infrequent travel required

And Ideally:
  • Any certifications related to Salesforce, SQL, or Tableau.
  • Experience with SQL.
  • Experience in Professional Services operations capacity

#LI-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500-$107,166.67 USD
We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice

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