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Professional Services Operations Analyst Jobs in Florida

kgs

Operations Analyst

Tampa, FL

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB ...

kgs

Operations Analyst

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB ...

Koniag, Inc.

Operations Analyst

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB ...

kgs

Senior Operations Analyst

Tampa, FL

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Senior Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill ...

kgs

Senior Operations Analyst

Tampa, FL

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Senior Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill ...

Koniag, Inc.

Senior Operations Analyst

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Senior Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill ...

NLP Logix

Delivery Operations Analyst

Jacksonville, FL · On-site

$55K - $65K/yr

Delivery Operations Analyst At NLP Logix, we help organizations turn ambitious AI ideas into real ... Experience in consulting, professional services, technology, or client delivery. Additional ...

Aligned Solutions

Operations Analyst

Miami, FL · On-site

Financial Services Role Overview: We are seeking a motivated and detail-oriented Operations Analyst to join our team. This full-time, in-office role is ideal for candidates with prior experience in ...

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... and services, as required. * Monitor taskings and projects for major disruptions, incidents, or ...

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... and services, as required. * Monitor taskings and projects for major disruptions, incidents, or ...

GDIT

Operations Analyst Sr Principal

Tampa, FL · On-site

$22K - $31K/mo

Intelligence Operations and Analysis Job Qualifications: Skills: Communication, Prioritization ... A global technology and professional services company that delivers technology solutions and ...

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Professional Services Operations Analyst information

How much do professional services operations analysts get paid?

Professional Services Operations Analysts typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Entry-level roles may start around $50,000, while experienced analysts can earn over $100,000 with specialized skills and certifications.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and proficiency with tools like Excel or CRM systems. More advanced roles may require prior experience or specialized certifications.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

What are popular job titles related to Professional Services Operations Analyst jobs in Florida? For Professional Services Operations Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Professional Services Operations Analyst jobs in Florida look for? The top searched job categories for Professional Services Operations Analyst jobs in Florida are:
What cities in Florida are hiring for Professional Services Operations Analyst jobs? Cities in Florida with the most Professional Services Operations Analyst job openings:
Professional Services Operations Analyst jobs near you

Managed Services Operations Analyst

SS&C

Jacksonville, FL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title:Managed Services Operations Analyst

Location:Fort Worth, TX |Hybrid

About the Role

SS&C Black Diamond Trust, a leading provider of Trust accounting and Managed Services, is looking for a candidate to join its Managed Services Team. The Managed Services team provides operations services to Managed Services Clients based on the determined roles and responsibilities of the Client.We provide daily, monthly,quarterlyand annual operational support to the delivery of such services using the Black Diamond Trust accounting software and coordination with 3rd party providers.

Why Join SS&C

SS&C combines proprietary technology with deep industryexpertiseto support complex financial and health care operations. Our teams design, implement, andoperatesolutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Input andmaintainfinancial and accounting data inthe Black Diamond Trust accountingsoftwareper the responsibilities defined for the Managed Service Client
  • Interact on daily processes amongst the team
  • Adhere to daily, monthly, quarterly, and annual procedures for processes within Managed Services
  • Ensure that financial transactions are balanced and documented according to policies and procedures
  • Processing, review and oversight of cash and securityactivity, including trade settlement, corporate actions, cashmovementand shadow posting
  • Meet and ensure daily deadlines are met for processing and reconciliation
  • Interact on operational activity with each Client
  • Identifyand work withclientfor reconciliation outages
  • Research, document, and handle client reported issues, provide user support to Clients and log Clientsrequests for servicesas needed toa timelyresolution
  • Build,maintain, and foster positive and growing relationship with Clients
  • Work closely withClientRelationship Team to understand issues andassistin resolution
  • Demonstrate relentless focus onaccurateandtimelyprocessing.
  • Understand Client issues and concerns and escalate asappropriate
  • Build,maintain, and foster positive and growing relationships with all departments of SS&C |Black Diamond Trust, and with vendors
  • Demonstrate focus on client operational needs
  • Communicate effectively and professionally

Workflow Management

  • Actively manage assigned work andassistwith assigned work of others as needed
  • Actively manage issues for resolution,assistteammates withissuesor escalate asappropriate
  • Actively manageworkloadto support teammates

Knowledge Management

  • Take a proactive approach to learning,documentandsharelessons learned
  • Use established policies and procedures to process within guidelines andidentifyareas of improvement orefficiencies
  • Be a subject matter expert on team tasks

Required Experience

  • Experience in a deadline driven, operational environment
  • Superior customer service skills
  • Excellent analytical/problem solving capabilities
  • Experience learning new processes and systems quickly
  • Experience working with minimal supervision in a team environment
  • Experience writing,understandingand applying document processes
  • Experience creating and following a prioritized workload andmaintainorganization
  • Excellent verbal and written communication skills
  • Excellent computer skills, including Word, Excel, and Outlook
  • Experience with security processing
  • Experience and understanding of publicly traded securities
  • Experience with cash processing
  • Experience and understanding of funds movement processes and deadlines

What Sets You Apart(qualifications)

  • Understanding ofTrust Operations, Financial Markets, Securities Industry, Retirement Industry, Charitable Giving and Banking
  • Experience usingInnoTrustin a Managed Services capacity
  • Experience with Black Diamond
  • Experience with Advent ACD
  • Experience with shadow posting
  • SQL knowledge

Join SS&C, where innovation meets global opportunities.Click heretoapply.

#LI-MG2

#CA-MG

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Colorado: The expected base salary for the position is between 60,000 USD to 65,000 USD.In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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