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Professional Services Operations Analyst Jobs (NOW HIRING)

Koniag, Inc.

Operations Analyst (Jr)

Nashville, TN · On-site

The ideal candidate is an analytical, curious, and organized early-career professional with a foundational understanding of call center or IT service operations, a passion for data and process ...

kgs

Operations Analyst (Jr)

Nashville, TN

The ideal candidate is an analytical, curious, and organized early-career professional with a foundational understanding of call center or IT service operations, a passion for data and process ...

WorkNovas LLC

Operations Analyst

Minneapolis, MN · On-site

Operations Analyst Location: Minneapolis or Milwaukee or Chicago The Operations analyst will work ... Basic processing and/or service activities specific to team function on SWP like - * Process static ...

Ernesta

Operations Analyst

New York, NY · On-site

Operations Analyst About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom ... Maintain carrier routing data - hub-to-zip mappings, service zone files, and coverage logic - and ...

Geneva Trading

Operations Analyst

Chicago, IL · On-site

$90K - $120K/yr

... personal and professional excellence. Our nimble organizational structure and entrepreneurial ... services experience is required. * Experience utilizing modern AI tools, Large Language Models ...

CLEAResult

Operations Analyst

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service ... professional presentation. * Conduct research when applicable * Manage program data and conduct ...

CLEAResult

Operations Analyst

Austin, TX

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service ... professional presentation. * Conduct research when applicable * Manage program data and conduct ...

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Professional Services Operations Analyst information

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How much do professional services operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for professional services operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

Are professional services operations analysts in demand?

Professional services operations analysts are in demand due to the increasing need for efficient project management, process optimization, and data analysis in consulting and service organizations. Employers seek candidates with skills in analytics tools, process improvement, and cross-functional collaboration, making this a growing field across various industries.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.
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Professional Services Operations Analyst jobs near you
Infographic showing various Professional Services Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Operations Analyst

The Copper River Family of Companies

Surf City, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Coho Consulting Group is seeking an Operations Analyst to support organizational planning, operational analysis, and process improvement initiatives for the SOCOM Information Environment (SIE) at Camp Lejeune, NC. The Operations Analyst will assist Government leadership by analyzing organizational metrics, evaluating operational performance, identifying process improvements, and supporting strategic planning efforts that enhance mission effectiveness across the enterprise.

Responsibilities (include but are not limited to):

  • Analyze organizational performance and operational metrics.
  • Support development of strategic plans and operational initiatives.
  • Research industry best practices and recommend process improvements.
  • Prepare reports, presentations, and analytical briefings.
  • Collect and analyze operational data supporting leadership decisions.
  • Monitor organizational performance and identify improvement opportunities.
  • Coordinate with Government stakeholders and technical personnel.
  • Maintain operational documentation and reporting tools.
  • Support resource planning and mission analysis activities.
  • Assist with development of performance metrics and dashboards.
  • Participate in operational planning meetings and working groups.
  • Support continuous process improvement initiatives.

Essential Job Qualifications and Requirements:

  • Security Clearance
    • Active Top-Secret Clearance required
  • Education and Certification:
    • No degree required
    • Experience supporting Department of Defense or Federal Government programs preferred
    • Strong analytical, organizational, and communication skills
    • Proficiency with Microsoft Office Suite
    • Ability to interpret and present operational data
  • Demonstrated Knowledge & Experience:
    • Organizational analysis
    • Strategic planning support
    • Performance metrics and reporting
    • Operational process improvement
    • Data analysis and visualization
    • Executive reporting
    • Cross-functional collaboration

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River's Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: Benefits are offered based on employment classification and applicable contract requirements. Eligibility may vary by position.

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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