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Production Support Manager Jobs (NOW HIRING)

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational ...

Transamerica

Lead Production Support Analyst

Denver, CO · On-site

Manage vendor performance (tickets, SLAs, MTTR, quality of RCAs, repeat incidents, documentation ... in production support, IT operations, cloud operations, or SRE/Platform operations, with 3+ years ...

rxbenefits

Production Support Analyst

Birmingham, AL · On-site

Work with manager and Availability and Change Control Manager to keep users updated during system ... Production Support experience * 1-3 years customer/user-facing experience * Strong skill in ...

TSMC

Production Support Engineer

Phoenix, AZ

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

Eclaro

Production Support Analyst

Charlotte, NC · On-site

$125K - $150K/yr

Manage incidents and service requests using Jira or similar tools. Maintain operational runbooks and support documentation. Required Qualifications: 7 years of production support experience in ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

You will manage high-priority issues to resolution following industry best practices. You'll ... Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major ...

L3HHCM20

Production Support D (PSSD)

Norfolk, VA

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F ... Enter and manage requisitions * Collaborate with team members to ensure all supplies and materials ...

Scout ET

Production Support Specialist

Malden, MA

$18.50 - $25/hr

DUTIES AND RESPONSIBILITIES -Provide first tier technical support for Production and lower environments. -Document issues and identify patterns in issues for escalation to the management and ...

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Production Support Manager information

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$10

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How much do production support manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for production support manager in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include senior roles such as executive managers, specialized consultants, and certain freelance professionals like surgeons or IT project managers with extensive experience. These roles often require advanced skills, certifications, or significant industry expertise, and may involve long hours or high responsibility levels.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What are the most common challenges faced by a Production Support Manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What does a production support manager do?

A production support manager oversees the daily operations of production systems, ensuring their stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software and ticketing systems. The role requires strong problem-solving skills and knowledge of IT infrastructure or manufacturing processes.

How much do support managers make in the US?

Support managers, including production support managers, typically earn between $70,000 and $120,000 annually in the US, depending on experience, industry, and location. Salaries can vary based on company size, technical skills, and certifications such as ITIL or PMP, with higher compensation often associated with leadership and problem-solving responsibilities.

What is the role of a product support manager?

A production support manager oversees the maintenance and troubleshooting of software or hardware systems to ensure continuous operation. They coordinate support teams, resolve technical issues, and implement process improvements, often using tools like ticketing systems and monitoring software. Strong communication, technical knowledge, and problem-solving skills are essential for this role.
More about Production Support Manager jobs
What cities are hiring for Production Support Manager jobs? Cities with the most Production Support Manager job openings:
What are the most commonly searched types of Production Support jobs? The most popular types of Production Support jobs are:
Who are the top companies hiring for Production Support Manager jobs? The top employers for Production Support Manager jobs are:
What states have the most Production Support Manager jobs? States with the most job openings for Production Support Manager jobs include:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in the United States as of June 2026, with employment types broken down into 36% Full Time, 53% Part Time, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.

Production Support Engineer

1 point system

Chandler, AZ • On-site

$41.25 - $54/hr

Contractor

Posted 16 days ago

Job description

Job Description:

  • Production Support Engineer
  • Client is seeking a skilled Production Support Engineer to join our technology operations team.
  • The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
  • This role requires strong problem-solving abilities, technical depth, and clear documentation skills to support high-availability business-critical applications.

Key Responsibilities:

  • Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions.
  • Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk, and ITRS, and proactively resolve issues.
  • Develop, maintain, and enhance automation scripts and services using Ansible, Python, Shell, PowerShell, and database queries to streamline support workflows.
  • Support Business Continuity Planning (BCP) and disaster recovery strategies to ensure high availability and resiliency of systems.
  • Collaborate with development, DevOps, and infrastructure teams to implement process improvements and enhance operational maturity.
  • Maintain detailed documentation of processes, system designs, and incident resolutions, and communicate technical solutions effectively to stakeholders.
  • Manage deployments on OpenShift and containerized platforms, ensuring stability, performance, and scalability.
  • Work with integration services and wires to ensure seamless system operations and connectivity.

Required Skills and Experience:

  • 3 to 7 years of experience in production support role
  • Hands-on experience with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell, etc.).
  • Proficiency in monitoring and observability tools such as Grafana, AppDynamics, ITRS, and Splunk.
  • Strong knowledge of databases (SQL, queries, optimization).
  • Experience supporting large-scale, high-availability systems in a 24x7 production environment.
  • Familiarity with incident management, problem management, and BCP/DR frameworks.
  • Strong documentation, articulation, and communication skills.
  • Ability to work collaboratively in cross-functional teams in fast-paced environments.

Preferred Qualifications:

  • Previous work in financial services technology or production engineering roles.
  • Experience with global automation functions.
  • Familiarity with payment systems (e.g., Fedwire, CHIPs and RTP) or liquidity platforms is a plus.