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Production Support Manager Jobs in Nevada (NOW HIRING)

Komatsu

Product Support Manager- Attachments

Las Vegas, NV · On-site

$90K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now Product Support Manager- Attachments Posting Start Date: 8/4/26 Job Location (Short): USA, | Las Vegas, Nevada, USA, 89030 | Salt Lake City, Utah, USA, 84104 Requisition ID: 35965 Onsite or ...

DSV A/S

Manager Program Support

Henderson, NV · On-site

$87K - $91K/yr

Manager, Program Support-Builds West Time Type: Full Time POSITION SUMMARY DSV is growing rapidly ... End-to-end perspective - acts as a detailed knowledge expert of DSV's new product capabilities ...

Acquisition.com LLC

AV Production Manager

Las Vegas, NV · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're fixing that by giving founders and business owners the tools, knowledge, and support they ... We're seeking an experienced AV Production Manager to own the technical execution of our live ...

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Production Support Manager information

See Nevada salary details

$11

$35

$68

How much do production support manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for production support manager in Nevada is $35.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $54.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What are the most commonly searched types of Production Support jobs in Nevada?

The most popular types of Production Support jobs in Nevada are:

What cities in Nevada are hiring for Production Support Manager jobs?

Cities in Nevada with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,059 per year, or $35.6 per hour.

Product Support Manager- Attachments

Komatsu

Las Vegas, NV • On-site

$90K - $112K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Komatsu rating

8.6

Company rating: 8.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

72nd of 490 rated machine equipment manufacturers

Job description

Job Description
Apply now
Product Support Manager- Attachments
Posting Start Date: 8/4/26
Job Location (Short): USA, | Las Vegas, Nevada, USA, 89030 | Salt Lake City, Utah, USA, 84104
Requisition ID: 35965
Onsite or Remote: Remote Position

Join Komatsu and Be Part of Something Big!

Job Overview

Facilitate construction distributor and customer success by identifying and driving the resolution ofattachment product issues, managing key relationships at Komatsu factories and distributors, serving as the local proponent for the Technical Service Information (TSI) process, providing technical support for new equipment installations, serving as the proponent for the product warranty process, and providing product support training to distributors.

Key Job Responsibilities
  • Support servicing agent with diagnosing and resolving technical problems on Komatsu attachment products. Advise servicing agent and customers on operational and maintenance best practices for attachments.
  • Review and adjudicate warranty claims from servicing agent for Komatsu attachment products in accordance with Komatsu Service Policy and Procedure Manual guidelines.
  • Prepare reports, presentations, charts/graphs, and other documents to summarize Komatsu attachments performance.
  • Coordinate attachment start-up with customer and servicing agent after sale is complete. Manage assembly, commissioning and delivery of attachments to customers in accordance with contractdelivery terms.
  • Serve as mediator to resolve any disputes between the customer and servicing agent. Execute policy settlements (outside warranty) on behalf of Komatsu.
  • Conduct meetings with servicing agent and customers to manage product acceptance through continuous improvement using Komatsu's JoiFUL process.
  • Compile reports to document quality issues on mining machines on an ongoing basis for Komatsufactory engineering review. Coordinate field investigations or attachment testing required by Komatsu.
  • Coordinate the implementation of any post and pre-delivery Komatsu factory updates to the machines with the servicing agent and the customer.
  • Manage training plans to improve Komatsu attachments support capability levels for the servicing agent personnel.
  • Perform Root Cause Analysis (RCA) investigations on Komatsu attachments and major components.
  • Interpret and analyze predictive maintenance and machine health data including oil analysis reports, customer maintenance records, machine downloads, and machine health monitoring data.
  • Structure support terms for the sale of new attachments in the market (delivery terms, up time, operating cost guarantees, etc).
  • Train servicing agent as required to execute attachment contract obligations. Monitor contract performance and manage corrective actions to close any shortfalls in attachment equipment performance.
Qualifications/Requirements
  • Education: Associate degree or technical training related to the repair and service of heavy equipment.
  • Experience: 5 years' industry experience in the repair and service of heavy equipment.
  • Demonstrated success in a project management role.
  • Communication Skills: successful candidate must demonstrate exceptional verbal and written communication skills with the ability to resolve problems and present technical information to servicing agent, customers, and Komatsu stakeholders.
  • Computer Skills: High-level proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel) and web browsers. Experience with computer-based troubleshooting on heavy equipment (fault code analysis, machine downloads, etc.). Proficiency with SAP and Salesforce.
  • Technical Skills: Advanced knowledge of mechanical, electrical, and hydraulic systems required.
  • Travel: Position requires travel of up to 75%.
  • Must possess a valid driver's license and be able to safely operate a company vehicle

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $$90,300 to $112,900. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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