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Production Support Manager Jobs in Georgia (NOW HIRING)

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Coordinate and implement changes to production systems, following established change management ...

Support Manager Do you want to be part of an organization where you are valued, and your ideas and ... insurance products through contracted independent agents and directly to customers. Our team ...

... insurance products through contracted independent agents and directly to customers. Our team ... As a Support Manager , you will play a pivotal role in delivering advanced technical support to our ...

AssuranceAmerica is a well-established organization providing property and casualty insurance products. As a Support Manager, you will deliver advanced technical support to associates, customers, and ...

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Production Support Manager information

See Georgia salary details

$9

$29

$56

How much do production support manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for production support manager in Georgia is $29.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $45.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What are the most commonly searched types of Production Support jobs in Georgia? The most popular types of Production Support jobs in Georgia are:
What cities in Georgia are hiring for Production Support Manager jobs? Cities in Georgia with the most Production Support Manager job openings:
Infographic showing various Production Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,410 per year, or $29.5 per hour.

Production Support Manager

Mission Critical Group

Stone Mountain, GA

Full-time

Posted 24 days ago


Job description

Company Description

Mission Critical Group (MCG) is an end-to-end power systems and solutions provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Job Description

The Production Support Manager is responsible for overseeing and optimizing the efficient flow of goods, materials, and resources to support production activities. This includes planning, implementing, and controlling the movement and storage of products from receipt from vendors to shipment of completed goods. The goal is to ensure production flow by stocking, managing and anticipating the needs of production to produce product on time and to the highest quality.   

Accountabilities:

  • Ensures the team receives all materials both purchased by procurement as well as owner supplier materials.  This includes components, gear, raw materials (steel/copper), and consumables.  
  • Responsible for team to assist with the flow of materials from inventory to the production floor, including regular restocking of all consumable and project components.  
  • Responsible for the team to create all labels, wire markers, mimic bus, and other identification plates for all production activities.    
  • Responsible for participation in all daily and regular production meetings.    
  • Responsible for control and logistics of sheet metal and copper parts once complete in the metal fabrication shop.  This includes tracking to and from powder coating as well as internal and between production facilities.  
  • Responsible for shipping and receiving logistics including inspection of items received and packaging of items for shipment as well as coordination of shipping details.  
  • Responsible for schedule inventory cycle counting and quarterly inventory.  Provide reports and work alongside Procurement/Inventory team to ensure product can be properly counted.    
  • Responsible for working alongside Production Floor Team and Production Testing Team on the management of all documentation related to production.  Ensure all documentation is returned at the completion of any project for proper digital records.    
  • Transport material throughout warehouse with forklift ensuring safety protocols.  
  • Ensure compliance with relevant regulations and industry standards.  
  • Performs other duties as assigned.  
Qualifications

Required Knowledge/Experience:

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.  
  • 5+ years of experience in material control management in a production environment.
  • Satisfactory completion of additional background screening (if applicable).  

Required Skills/Abilities

  • Strong analytical and problem-solving skills.  
  • Proficiency in logistics software and systems.  
  • Excellent organizational and time management abilities.  
  • Strong leadership and communication skills (both verbal and written).  
  • Ability to work under pressure and meet deadlines.  
  • Excellent interpersonal, negotiation, and conflict resolution skills.  
  • Excellent organizational skills and attention to detail.  
  • Strong analytical and problem-solving skills.  
  • Ability to prioritize tasks and to delegate them when appropriate.  
  • Ability to act with integrity, professionalism, and confidentiality.  

Supervisory Requirements 

  • Directly manages, coaches, and develops a team of employees 
  • Performs supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws, and company initiatives/goals. 
  • Responsibilities include developing employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  
  • Acts as a change agent and develops a high‐performing team in the spirit of exceptional service to all internal and external partners. 

Work Environment and Physical Demands   

  • This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays.  
  • This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards.  
  • Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs.  
  • Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls.  
  • Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards.  
  • Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members.  

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).