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Production Support Manager Jobs in Macon, GA (NOW HIRING)

ZF Group

Production Manager

Gray, GA · On-site

Manage and oversee all production personnel and related activities (i.e. ZF Production System ... Lead continuous improvement programs and provide support to team efforts to increase OEE. * Ensure ...

Fine Fettle

Retail Team Lead

Macon, GA · On-site

$16.25 - $18.25/hr

Support Manager with training of Agents to follow Standard Operating Procedures, as well as provide ... Retrieve merchandise and product from back-of-house to the registers in response to circumstances ...

Fine Fettle

Retail Team Lead

Macon, GA · On-site

$19 - $21/hr

Support Manager with training of Agents to follow Standard Operating Procedures, as well as provide ... Retrieve merchandise and product from back-of-house to the registers in response to circumstances ...

ZF Group

Production Superintendent

Gray, GA · On-site

... supporting continuous business improvement. • Lead and manage all manufacturing and assembly operations to ensure efficient, cost-effective production of high-quality parts. • Develop and ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Macon, GA

Production Support Manager information

See Macon, GA salary details

$10

$33

$64

How much do production support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for production support manager in Macon, GA is $33.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $51.63 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What are the most commonly searched types of Production Support jobs in Macon, GA?

The most popular types of Production Support jobs in Macon, GA are:

What cities near Macon, GA are hiring for Production Support Manager jobs?

Cities near Macon, GA with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,751 per year, or $33.5 per hour.