ZipRecruiter

Log In

1

Production Support Manager Jobs in Delaware (NOW HIRING)

CAI

Product Support Specialist

Newark, DE

Product Support Specialist Req number: R7910 Employment type: Full time Worksite flexibility ... Perform additional case management tasks as required to support program goals What You'll Need ...

FUJIFILM Biotechnologies

It requires technical support & development, as well as data management and communication as it relates to the overall Production Support activities at the New Castle Site. Assessment and improvement ...

Kraft Heinz Company

Sr. Production Manager

Dover, DE · On-site

$120K - $151K/yr

Manages production operations for a Jumbo OR Large Size / High Complexity manufacturing facility ... Support Employee involvement in Safety, Analytical Problem Solving, Project Planning, Vendor and ...

next page

Showing results 1-20

All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Delaware

Production Support Manager information

See Delaware salary details

$10

$34

$66

How much do production support manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support manager in Delaware is $35.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What are the most commonly searched types of Production Support jobs in Delaware? The most popular types of Production Support jobs in Delaware are:
What cities in Delaware are hiring for Production Support Manager jobs? Cities in Delaware with the most Production Support Manager job openings:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,790 per year, or $35 per hour.

Production Support Engineer

Tata Consultancy Service Limited

New Castle, DE • On-site

$90K - $105K/yr

Full-time

Re-posted 20 days ago

Job description

Must Have Technical/Functional Skills
Education: Bachelors degree in Computer Science, Information Technology, or a closely related field.
Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow) is highly valued.
Problem-Solving: Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
Communication: Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Roles & Responsibilities
Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Location: Need to Work from Office all 5 days a week.
Salary Range: $90,000 to $105,000 per year

Apply