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Production Support Manager Jobs in Delaware (NOW HIRING)

CAI

Operations Support Supervisor

Newark, DE · On-site

$70K - $75K/yr

... product support and overall operational oversight. This role requires a dynamic and detail-oriented individual who can manage a wide range of responsibilities, including overseeing the Medicaid ...

Kraft Heinz Company

Sr. Production Manager

Dover, DE · On-site

$120K - $151K/yr

Manages production operations for a Jumbo OR Large Size / High Complexity manufacturing facility ... Support Employee involvement in Safety, Analytical Problem Solving, Project Planning, Vendor and ...

Solenis LLC

Product Manager

Wilmington, DE · On-site

$107K - $157K/yr

... Support, Planning, Pricing and Applications to assist with raw material management, inventory management, and regional production strategy. * Maintain the price book to ensure correct and timely ...

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Production Support Manager information

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$10

$34

$66

How much do production support manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for production support manager in Delaware is $35.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What are the most common challenges faced by a Production Support Manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What does a Production Support Manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.
What are the most commonly searched types of Production Support jobs in Delaware? The most popular types of Production Support jobs in Delaware are:
What cities in Delaware are hiring for Production Support Manager jobs? Cities in Delaware with the most Production Support Manager job openings:
Production Support Manager jobs near you
Production Support Engineer

Production Support Engineer

Tata Consultancy Services

New Castle, DE • On-site

$40.50 - $53/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

159th of 210 rated it services

Job description

Job Summary:
Tata Consultancy Services is seeking a Production Support Engineer to monitor and maintain live systems. The role involves incident management, troubleshooting, and collaboration with cross-functional teams to ensure optimal system performance.
Responsibilities:
• Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
• Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
• Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
• System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
• Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Technology, or a closely related field.
• Proficiency in Linux/Unix, SQL, and programming languages like Java or Python.
• Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow).
• Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
• Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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