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Production Support Manager Jobs in Delaware (NOW HIRING)

... management and migrations, billing and invoicing, exception handling, and operational controls ... You will also share accountability for production support , partnering with technology and ...

Product Manager

Townsend, DE · On-site

$12K - $13K/yr

About the Role: As a Product Manager, you will be the driving force behind the successful ... Additionally, your analytical mindset will support continuous improvement and adaptation in a ...

Product Manager

Townsend, DE · On-site

$12K - $13K/yr

About the Role: As a Product Manager, you will be the driving force behind the successful ... You will collaborate closely with marketing, sales, engineering, and customer support to ensure ...

Support change management and release execution by following established SDLC practices, coordinating bi-weekly overnight production releases and occasional hotfix deployments. * Administer user ...

New

Product Manager

DE · On-site +1

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... As the Local Product Manager, you will work closely with local sales managers and global product ...

... production environment * Good Hands-on experience with Genesys Config/Management layers, Routing ... Look for process improvements in the support process and raise process improvement proposals.

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Showing results 1-20

Production Support Manager information

See Delaware salary details

$10

$34

$66

How much do production support manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for production support manager in Delaware is $35.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What are the most common challenges faced by a Production Support Manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What does a Production Support Manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.
What are the most commonly searched types of Production Support jobs in Delaware? The most popular types of Production Support jobs in Delaware are:
What cities in Delaware are hiring for Production Support Manager jobs? Cities in Delaware with the most Production Support Manager job openings:

Integrated Logistics / Product Support Engineer (Principal Logistician)

Entarian

Georgetown, DE

$99K - $124K/yr

Part-time

Re-posted 10 days ago


Job description

Overview/ Job Responsibilities

Position is contingent upon contract award and funding.

Entarian is seeking an experienced Integrated Logistics / Product Support Engineer (Principal Logistician) to serve as the logistics program lead responsible for life-cycle sustainment planning, supply chain integration, and spares management across complex defense and space systems. The Principal Logistician provides end-to-end logistics leadership across acquisition, deployment, operations, and sustainment phases to ensure mission readiness, system availability, and cost-effective supportability. This role works closely with program management, engineering, supply chain organizations, government stakeholders, and contractors to align logistics strategies with operational requirements and system design.

The ideal candidate will have demonstrated experience supporting large-scale logistics operations in defense, space, communications, mission systems, or enterprise technical environments with emphasis on sustainment, spares, and readiness management.

Key Responsibilities include, but are not limited to:
  • Serve as the logistics program lead responsible for developing and executing integrated logistics support (ILS) strategies across the system life-cycle.
  • Develop, manage, and maintain logistics support plans, sustainment strategies, and product support road-maps aligned with program objectives and operational requirements.
  • Lead spares management activities, including provisioning, inventory planning, demand forecasting, procurement coordination, and life-cycle replenishment strategies.
  • Conduct logistics analyses including Level of Repair Analysis (LORA), failure rate analysis, reliability modeling inputs, and supportability assessments.
  • Define and manage supply chain strategies for critical components, including vendor coordination, lead time management, obsolescence mitigation, and parts availability planning.
  • Support provisioning, cataloging, and configuration management of spares, repair-ables, and consumables across operational environments.
  • Coordinate maintenance planning and execution strategies, including preventive maintenance, corrective maintenance, and depot-level support planning.
  • Integrate logistics requirements into system design reviews to ensure supportability, maintainability, and sustainment considerations are incorporated early in development.
  • Collaborate with engineering teams to influence design for supportability, reliability, maintainability, and life-cycle cost optimization.
  • Develop and maintain logistics documentation including Integrated Logistics Support Plans (ILSP), Maintenance Plans, Provisioning Plans, and supportability analyses.
  • Support life-cycle cost analysis, cost modeling inputs, and sustainment affordability assessments in coordination with program finance teams.
  • Manage logistics performance metrics including system availability, mean time to repair (MTTR), supply response time, fill rates, and readiness indicators.
  • Coordinate with government supply chain organizations, depots, contractors, and mission partners to ensure timely delivery and sustainment of systems and components.
  • Support program reviews, logistics assessments, readiness reviews, and integrated product team (IPT) meetings.
  • Identify logistics risks including supply chain disruption, obsolescence, single-source dependencies, and long-lead procurement items, and develop mitigation strategies.
  • Support transition from development to operations, including fielding, deployment, and sustainment handover activities.
  • Provide executive-level logistics reporting, readiness assessments, and sustainment recommendations to program leadership and government stakeholders.

Salary range: $99,000.00 - $124,000.00

Minimum Qualifications
  • Active Secret security clearance (TS/SCI preferred depending on program scope).
  • Bachelor's degree in Logistics, Supply Chain Management, Engineering, Business Administration, Operations Management, or a related discipline. Equivalent experience may be considered.
  • Minimum ten (10) years of experience in logistics, supply chain management, integrated logistics support (ILS), or sustainment engineering within defense, aerospace, space, or complex technical environments.
  • Demonstrated experience managing spares provisioning, inventory planning, or sustainment operations for mission-critical systems.
  • Experience developing and executing logistics support plans, maintenance strategies, and sustainment architectures.
  • Strong understanding of supply chain management, procurement processes, vendor coordination, and life-cycle sustainment planning.
  • Experience supporting complex systems with hardware and software dependencies in distributed operational environments.
  • Experience supporting program reviews, logistics analyses, readiness assessments, or sustainment reporting.
  • Strong analytical skills with ability to interpret reliability, availability, and maintainability (RAM) data.
  • Strong written and verbal communication skills with ability to engage technical teams, program leadership, government customers, and supply chain stakeholders.
  • Proficiency with Microsoft Office Suite, including Word, Power-Point, Excel, Project, and Outlook.
  • Ability to travel approximately 25% to support customer locations, logistics operations, depots, and mission partner engagements.
Desired Qualifications
  • Experience supporting Department of Defense, U.S. Space Force, NASA, or Intelligence Community logistics or sustainment programs.
  • Experience with enterprise logistics systems, ERP platforms (SAP, Oracle), or government supply chain management tools.
  • Experience with obsolescence management, DMSMS (Diminishing Manufacturing Sources and Material Shortages), and life-cycle sustainment planning.
  • Experience supporting spares optimization modeling, predictive maintenance, or reliability-centered maintenance (RCM).
  • Familiarity with digital engineering, configuration management, and system life-cycle management tools.
  • Experience supporting space systems, satellite communications, ground systems, or mission operations logistics environments.
  • Certified Professional Logistician (CPL), APICS/ASCM certification (CPIM, CSCP), or DAU logistics certifications.
  • Experience integrating logistics considerations into system design reviews and engineering trade studies.
  • Strong leadership experience managing cross-functional logistics teams or leading sustainment organizations.
About Us

Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it.

Join the Mission and Start your Career Journey: Apply Directly via our Careers Portal  Connect, Referrals & Inquiries? Email the team: careers@entarian.com

Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Employment Type: PART_TIME