The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
Product Support Engineer 4
Hillsboro, OR · On-site
The impact you'll make As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your ...
Product Support Engineer 4
Hillsboro, OR · On-site
The impact you'll make As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your ...
OR · On-site
$42 - $54.75/hr
FIS Quantum/Echos Production Support Service Engineer Location: Remote Duration: Full Time Start Date: ASAP Job Responsibilities: Primary Skills: 5+ years' experience with FIS Quantum and Echos ...
Quick apply
OR · On-site
$42 - $54.75/hr
FIS Quantum/Echos Production Support Service Engineer Location: Remote Duration: Full Time Start Date: ASAP Job Responsibilities: Primary Skills: 5+ years' experience with FIS Quantum and Echos ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
In this role, you will report to the Product Hardware Engineering Manager. You Make An Impact By: * Providing expert-level technical support to customers, resolving complex technical issues related ...
In this role, you will report to the Product Hardware Engineering Manager. You Make An Impact By: * Providing expert-level technical support to customers, resolving complex technical issues related ...
Senior Support Engineer
OR · On-site +1
Interface with Product and Engineering on root cause analysis, bug escalation, and permanent product fixes. * Set the technical quality bar for the support function and mentor other engineers on it.
Senior Support Engineer
OR · On-site +1
Interface with Product and Engineering on root cause analysis, bug escalation, and permanent product fixes. * Set the technical quality bar for the support function and mentor other engineers on it.
In this role, you will report to the Product Hardware Engineering Manager. You Make An Impact By: * Providing expert-level technical support to customers, resolving complex technical issues related ...
In this role, you will report to the Product Hardware Engineering Manager. You Make An Impact By: * Providing expert-level technical support to customers, resolving complex technical issues related ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Proactively anticipate and address product hardware, software, firmware, and interoperability ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Proactively anticipate and address product hardware, software, firmware, and interoperability ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
Technical Support Engineer
OR · Remote
Advises customers on product usage, configuration best practices, and operational recommendations ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
Technical Support Engineer
OR · Remote
Advises customers on product usage, configuration best practices, and operational recommendations ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
OR · On-site
Sales, Professional Services, Engineering, Product Management, etc.) - Provide after-hours support ... on a rotating schedule to ensure consistent support to customers when they need it. - Validate and ...
Partnership Support Engineer
OR · On-site +1
As a team, we enjoy shipping products our partners love, on time or ahead of schedule, while ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
Partnership Support Engineer
OR · On-site +1
As a team, we enjoy shipping products our partners love, on time or ahead of schedule, while ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
$29.33 - $37.50/hr
Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Enroll and complete relevant product and technical training courses in the company's Learning ...
$29.33 - $37.50/hr
Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Enroll and complete relevant product and technical training courses in the company's Learning ...
Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Enroll and complete relevant product and technical training courses in the company's Learning ...
Quick apply
Laserfiche is hiring a Support Engineer who is motivated by solving complex technical challenges ... Enroll and complete relevant product and technical training courses in the company's Learning ...
As a Support Engineer, you're not reading from a script or routing tickets into a void. You're the ... Identify patterns in customer issues and surface product and documentation gaps to engineering and ...
As a Support Engineer, you're not reading from a script or routing tickets into a void. You're the ... Identify patterns in customer issues and surface product and documentation gaps to engineering and ...
OR · On-site
As a Technical Support Engineer, you will become a critical interface between customers and ... You'll play a vital role in providing on-call support for urgent production issues, acting as a ...
Production Support Engineer information
See Oregon salary details
$19.32 - $25.28
1% of jobs
$25.28 - $31.24
2% of jobs
$31.24 - $37.20
8% of jobs
$37.20 - $43.16
13% of jobs
$43.25 is the 25th percentile. Wages below this are outliers.
$43.16 - $49.12
51% of jobs
$49.49 is the 75th percentile. Wages above this are outliers.
$49.12 - $55.08
4% of jobs
$55.08 - $61.04
7% of jobs
$61.04 - $67
5% of jobs
$67 - $72.97
6% of jobs
$72.97 - $78.93
0% of jobs
$78.93 - $84.89
2% of jobs
$19
$50
$84
How much do production support engineer jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for production support engineer in Oregon is $50.72, according to ZipRecruiter salary data. Most workers in this role earn between $42.69 and $55.67 per hour, depending on experience, location, and employer.
What is a production support engineer?
Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.
What are some common challenges faced by production support engineers, and how are they typically addressed?
Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.
What are the key skills and qualifications needed to thrive as a production support engineer?
To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are popular job titles related to Production Support Engineer jobs in Oregon? For Production Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Production Support Engineer jobs in Oregon look for? The top searched job categories for Production Support Engineer jobs in Oregon are:
What are popular job titles related to Production Support Engineer jobs in OR? For Production Support Engineer jobs in OR, the most frequently searched job titles are:
Full-time
Re-posted 24 days ago
Lam Research rating
8.7
Based on 45 frontline employees who took The Breakroom Quiz
54th of 487 rated machine equipment manufacturers
Job description
The group you'll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. In this role you will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Additional duties will include reporting design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training and provides support to customer/users where the product is highly technical or sophisticated in nature. Collaborates with other Lam Research colleagues and teams to ensure quality of product and designs and deliverables for customers. Deliver presentations to external customers to address customer concerns and create projects to resolve and improve the product performance and experience. Works independently and with team to troubleshoot, problem solve, address productivity and CIP project.
Role requires 20% - 30% travel internationally (sometimes includes last minute travel to address customer concerns)
Who we're looking for
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. In this role you will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Additional duties will include reporting design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training and provides support to customer/users where the product is highly technical or sophisticated in nature. Collaborates with other Lam Research colleagues and teams to ensure quality of product and designs and deliverables for customers. Deliver presentations to external customers to address customer concerns and create projects to resolve and improve the product performance and experience. Works independently and with team to troubleshoot, problem solve, address productivity and CIP project.
Role requires 20% - 30% travel internationally (sometimes includes last minute travel to address customer concerns)
Who we're looking for
- Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
What Lam Research employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lam Research
Sourced by ZipRecruiter
Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Fremont, CA, US
Year founded
1980