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Production Support Developer Jobs (NOW HIRING)

Beyond Finance

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Apex Informatics

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

Redolent, Inc.

Production Support Engineer

San Bruno, CA · On-site

$50.25 - $65.50/hr

Internal DevOps teams and 3rd party vendors such as Akamai. Engage in internal issues review and Support calls. Assist in support hours of operation and off hour production emergencies. Perform level ...

Redolent, Inc.

Production Support Engineer

Sunnyvale, CA · On-site

$50 - $65.25/hr

... Support Engineer LOCAITON: Sunnyvale, CA DURATION: 12+ months RATE: DOE NOTE * Only w2 direct candidates * It is hyrbid role at Sunnyvale, CA Summary * 4 to 6+ years of application and production ...

IonQ

Production Support Engineer

Bothell, WA

$99K - $130K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

IonQ

Production Support Engineer

Bothell, WA · On-site

$99K - $130K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

Beyond Finance

Production Support Engineer

Chicago, IL · On-site

$90K - $110K/yr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Arete Associates

Production Support Engineer

Longmont, CO · On-site

$75K - $90K/yr

We are seeking a highly skilled Production Support Engineer to design manufacturing processes, procedures, and production layouts for assemblies, equipment installation, processing, and material ...

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Production Support Developer information

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$28

$52

$70

How much do production support developer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for production support developer in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is the difference between Production Support Developer vs Application Support Analyst?

AspectProduction Support DeveloperApplication Support Analyst
Required CredentialsBachelor's in CS or related field, programming skillsBachelor's in CS, IT, or related field, troubleshooting skills
Work EnvironmentDeveloping, maintaining, and debugging production systemsMonitoring, troubleshooting, and resolving application issues
Employer & Industry UsageFinancial, tech, and enterprise sectorsBanking, telecom, and software companies

Production Support Developers focus on maintaining and debugging production systems through coding and technical fixes, while Application Support Analysts primarily monitor and troubleshoot application issues to ensure smooth operation. Both roles require technical skills and are vital in supporting business-critical applications, but their daily tasks and focus areas differ.

How much do production support engineers make in the US?

Production Support Engineers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and industry. Salaries can be higher for those with specialized skills in scripting, monitoring tools, and incident management.

What are some typical challenges faced by a Production Support Developer, and how are they addressed within a team setting?

Production Support Developers frequently encounter issues such as urgent incident resolution, troubleshooting complex system errors, and responding to unpredictable outages. These challenges require quick thinking, strong problem-solving skills, and clear communication. Teams often address these challenges by following structured incident management processes, conducting root cause analyses, and collaborating closely with developers, QA engineers, and operations staff. Regular knowledge sharing and documentation help ensure that solutions are scalable and reduce recurrence of similar issues.

What is a production support developer?

A production support developer is responsible for maintaining, troubleshooting, and resolving issues in live software applications and systems. They monitor system performance, implement fixes, and ensure high availability, often using tools like monitoring dashboards and incident management platforms. Strong problem-solving skills and knowledge of scripting or programming languages are essential for this role.

What skills do you need to be a production support analyst?

A production support analyst needs strong problem-solving skills, knowledge of scripting and troubleshooting tools, and familiarity with the systems and applications they support. Good communication skills are essential for coordinating with teams and documenting issues. Proficiency in monitoring tools, databases, and understanding of ITIL or incident management processes are also important.

What engineers make $500,000?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require extensive experience, advanced skills, and work at large technology companies or successful startups.

What are the key skills and qualifications needed to thrive as a Production Support Developer, and why are they important?

To thrive as a Production Support Developer, you need a solid understanding of software development, debugging, and incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (like Splunk or New Relic), ticketing systems (such as Jira or ServiceNow), and scripting languages is typically required. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure are standout soft skills. These capabilities ensure timely resolution of technical issues, minimize downtime, and maintain the smooth operation of critical business applications.

What are Production Support Developers?

Production Support Developers are IT professionals responsible for maintaining, troubleshooting, and enhancing software applications after they have been deployed into a live production environment. They monitor system performance, address technical issues reported by users, and work to resolve incidents to minimize downtime. These developers often collaborate with software development and operations teams to ensure system stability, implement fixes, and sometimes develop small enhancements or patches. Their role is crucial in ensuring that critical business applications remain reliable and efficient for end-users.
More about Production Support Developer jobs
What cities are hiring for Production Support Developer jobs? Cities with the most Production Support Developer job openings:
What job categories do people searching Production Support Developer jobs look for? The top searched job categories for Production Support Developer jobs are:
What are popular job titles related to Production Support Developer jobs? For Production Support Developer jobs, the most frequently searched job titles are:
Production Support Developer jobs near you
Infographic showing various Production Support Developer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.

Production Support Engineer

Beyond Finance

Chicago, IL

$43.25 - $56.50/hr

Other

Posted 24 days ago

Beyond Finance rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About the Role

As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be the bridge between code and customer. This is an in-person role in our Chicago office. 

What You'll Do

The Production Support Engineer will

  • Act as the primary incident commander for high-severity outages, orchestrating the technical response and maintaining clear lines of communication with stakeholders.
  • Lead blameless post-mortem sessions to dissect failures. Be responsible for translating technical items into documented systemic improvements.
  • Perform in-depth troubleshooting and analysis to resolve bugs, identify workflow enhancements and other functional errors.
  • Own and evolve the observability strategy. Move us from reactive alerts to predictive insights.
  • Dive into Ruby code, review GitHub PRs, manage feature flags, and run production jobs to keep things moving.
  • Lead problem management. Identify systemic trends and partner with Product teams to prioritize permanent fixes over temporary band-aids.
  • Drive continuous improvement by identifying and implementing enhancements to support tools, workflows, and documentation.
  • Drive critical escalations in technically challenging situations in collaboration with engineering, product, and other IT teams.

What We Look For

  • 5+ years of experience in a high-stakes Production/SRE role, with deep expertise in AWS (ECS, Lambda, CloudWatch) and SQL.
  • Expert-level experience with Observability/APM tools
  • A strong development background. You are comfortable reading and debugging Ruby or JavaScript and navigating GitHub workflows.
  • Proven experience in incident command. You know how to manage a bridge, silence the noise and drive a team toward a resolution under heavy pressure.
  • Highly organized with a strong work ethic, sharp attention to detail, and a proactive mindset.
  •  A "Bias for Action." You can navigate ambiguity, manage your own project timelines, and stay calm while the "house is on fire.".
  • You can translate a complex system failure into a clear, business-value narrative for non-technical executives.

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