$19.25 - $26.25/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
$19.25 - $26.25/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
Morrisville, NC · On-site
$18 - $20/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
Quick apply
Morrisville, NC · On-site
$18 - $20/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
Morrisville, NC · On-site
... Problem Management Should have good written and communication skills
Quick apply
Morrisville, NC · On-site
... Problem Management Should have good written and communication skills
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
... problem management Vendor management experience. Ability to multi-task as candidate will manage concurrent workstream Strong communication skills as project teams will primarily be virtual Nice to ...
... problem management Vendor management experience. Ability to multi-task as candidate will manage concurrent workstream Strong communication skills as project teams will primarily be virtual Nice to ...
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Quick apply
Morrisville, NC · On-site
$12/hr
Classroom Management: Help maintain an organized learning environment and assist in managing up to ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Raleigh, NC · On-site
Strong analytical and problem-solving skills, including the ability to interpret trends and ... Strong organizational skills and attention to detail; ability to manage competing priorities in a ...
Raleigh, NC · On-site
Strong analytical and problem-solving skills, including the ability to interpret trends and ... Strong organizational skills and attention to detail; ability to manage competing priorities in a ...
Durham, NC · On-site
$30 - $32/hr
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
Quick apply
Durham, NC · On-site
$30 - $32/hr
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
Durham, NC · On-site
$30 - $32/hr
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
Durham, NC · On-site
$30 - $32/hr
No two days are the same-perfect for problem-solvers and go-getters About the Role The Community Manager at LSA is responsible for overseeing daily operations, ensuring compliance with affordable ...
$19.25 - $26.25/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
$19.25 - $26.25/hr
Should gather and analyzes information about the user's issue and determines the best way to resolve their problem. * Managing, prioritizing, and documenting incoming questions and service desk ...
... problem/change management, root-cause analysis, and CAPA • Monitor system health, job queues, connectors, and data flows; tune performance and troubleshoot latency • Coordinate vendor ...
New
... problem/change management, root-cause analysis, and CAPA • Monitor system health, job queues, connectors, and data flows; tune performance and troubleshoot latency • Coordinate vendor ...
New
Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management). Understands sales process, information and support ...
Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management). Understands sales process, information and support ...
Knowledge of production support processes such as incident and problem management techniques. * Strong problem-solving and decision-making skills, with the ability to balance both technical ...
Knowledge of production support processes such as incident and problem management techniques. * Strong problem-solving and decision-making skills, with the ability to balance both technical ...
Knowledge of production support processes such as incident and problem management techniques. * Strong problem-solving and decision-making skills, with the ability to balance both technical ...
Knowledge of production support processes such as incident and problem management techniques. * Strong problem-solving and decision-making skills, with the ability to balance both technical ...
Raleigh, NC · On-site
This role requires excellent time management, communication, and problem-solving skills to meet deadlines, support clients, and manage a dispersed field team. Key Responsibilities: * Collaborate with ...
Raleigh, NC · On-site
This role requires excellent time management, communication, and problem-solving skills to meet deadlines, support clients, and manage a dispersed field team. Key Responsibilities: * Collaborate with ...
This role requires excellent time management, communication, and problem-solving skills to meet deadlines, support clients, and manage a dispersed field team. Key Responsibilities: * Collaborate with ...
This role requires excellent time management, communication, and problem-solving skills to meet deadlines, support clients, and manage a dispersed field team. Key Responsibilities: * Collaborate with ...
Raleigh, NC · On-site
Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations. * Must be able to ...
Raleigh, NC · On-site
Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations. * Must be able to ...
Raleigh, NC · On-site
Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations. * Must be able to ...
Raleigh, NC · On-site
Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations. * Must be able to ...
$33.3K is the 25th percentile. Wages below this are outliers.
$27.2K - $34.9K
32% of jobs
$34.9K - $42.7K
2% of jobs
$42.7K - $50.4K
11% of jobs
The median wage is $52.4K / yr.
$50.4K - $58.1K
22% of jobs
$58.1K - $65.9K
5% of jobs
$72.2K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.6K
4% of jobs
$73.6K - $81.3K
4% of jobs
$81.3K - $89.1K
5% of jobs
$89.1K - $96.8K
6% of jobs
$96.8K - $104.5K
6% of jobs
$104.5K - $112.3K
2% of jobs
$27.2K
$59.7K
$112.3K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
$19.25 - $26.25/hr
Other
Posted 23 days ago
