Greenville, NC · On-site
The candidate should possess excellent problem solving skills when interacting with customers and ... Manages daily KPI's and P&L'S. · Works hand in hand with parts and sales managers to create a ...
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Greenville, NC · On-site
The candidate should possess excellent problem solving skills when interacting with customers and ... Manages daily KPI's and P&L'S. · Works hand in hand with parts and sales managers to create a ...
Greenville, NC · On-site
The candidate should possess excellent problem solving skills when interacting with customers and ... sales managers to create a customer friendly environment. • Communicates with the credit ...
Greenville, NC · On-site
The candidate should possess excellent problem solving skills when interacting with customers and ... sales managers to create a customer friendly environment. • Communicates with the credit ...
Goldsboro, NC · On-site
$43K/yr
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Goldsboro, NC · On-site
$43K/yr
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Ensuring revenue cycle management by making sure patient demographic information is accurate and ... Responding to physician concerns and providing problem resolution as appropriate. * Compliance with ...
Ensuring revenue cycle management by making sure patient demographic information is accurate and ... Responding to physician concerns and providing problem resolution as appropriate. * Compliance with ...
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Goldsboro, NC · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Goldsboro, NC · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Jacksonville, NC · On-site
Ensuring revenue cycle management by making sure patient demographic information is accurate and ... Responding to physician concerns and providing problem resolution as appropriate. * Compliance with ...
Jacksonville, NC · On-site
Ensuring revenue cycle management by making sure patient demographic information is accurate and ... Responding to physician concerns and providing problem resolution as appropriate. * Compliance with ...
$16.50 - $18.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
$16.50 - $18.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
$14.75 - $16.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
$14.75 - $16.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Mount Olive, NC · On-site
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
Mount Olive, NC · On-site
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
The ideal candidate will possess excellent organizational, communication, and problem-solving skills. Knowledge, Skills, and Abilities * Proven experience as an Office Manager or a similar managerial ...
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The ideal candidate will possess excellent organizational, communication, and problem-solving skills. Knowledge, Skills, and Abilities * Proven experience as an Office Manager or a similar managerial ...
Jacksonville, NC · On-site
Thorough understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and ...
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Jacksonville, NC · On-site
Thorough understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and ...
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
Dudley, NC · On-site
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
Dudley, NC · On-site
General Manager DEPARTMENT : Operations SUPERVISOR : District Manager Our Company is committed to ... KEY COMPETENCIES Customer Orientation Organizing and Planning Results Orientation Problem Solving ...
Goldsboro, NC · On-site
This role is ideal for someone who thrives at the intersection of people, processes, and problem-solving , and who enjoys managing multiple priorities while maintaining strong customer relationships.
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Goldsboro, NC · On-site
This role is ideal for someone who thrives at the intersection of people, processes, and problem-solving , and who enjoys managing multiple priorities while maintaining strong customer relationships.
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Greenville, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Goldsboro, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
Goldsboro, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
New Bern, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
New Bern, NC · On-site
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day
$32K is the 25th percentile. Wages below this are outliers.
$26.1K - $33.6K
32% of jobs
$33.6K - $41K
2% of jobs
$41K - $48.4K
11% of jobs
The median wage is $50.4K / yr.
$48.4K - $55.9K
22% of jobs
$55.9K - $63.3K
5% of jobs
$69.3K is the 75th percentile. Wages above this are outliers.
$63.3K - $70.7K
4% of jobs
$70.7K - $78.1K
4% of jobs
$78.1K - $85.6K
5% of jobs
$85.6K - $93K
6% of jobs
$93K - $100.4K
6% of jobs
$100.4K - $107.9K
2% of jobs
$26.1K
$57.4K
$107.9K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Full-time
Posted 23 days ago
Service Manager – Greenville, NC
The preferred candidate will be responsible for providing scheduling, communication and support for the service department. The candidate should possess excellent problem solving skills when interacting with customers and technicians. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include dispatching both emergency requests as well as ongoing maintenance work both in shop and field. Your ability to work effectively under pressure is a must.
Essential Duties
· Answer phones and receive requests for service, quotes and installation.
· Confirm with customer scheduling of work.
· Track progress, check repair status of Technicians to ensure the timely servicing of customer orders.
· Schedule, assign work to Field and Shop Service Technicians.
· Opens and update work orders.
· Analyze customer problems and prepare reports and problem logs as requested.
· Assists in time card entries, reviewing, closing and invoicing work orders.
· Maintains customer files.
· Manages daily KPI’s and P&L’S.
· Works hand in hand with parts and sales managers to create a customer friendly environment.
· Communicates with the credit department to ensure financial needs are met.
· Maintain a professional and proper personal appearance at all times adhering to company policy.
· Flexible to work after hours when needed to meet customer needs.
· Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports.
· Performs related duties as assigned.
Requirements Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
· High school diploma or (GED) equivalent, with college or trade school preferred.
· Proficient in the use of a computer and related software (Word, Excel, etc.).
· Strong written and verbal communication skills.
· Strong problem solving skills and be detailed oriented with a high level of accuracy.
· Basic math skills.
· Ability to perform duties with a sense of urgency, exceeding customer expectations.
· Ability to work with minimal supervision.
· Excellent organizational skills.
· Started in 2007, Hills Machinery is owned by brothers, Adam and Jim Hills and operated by a dedicated team of heavy equipment industry professionals. Hills Machinery is proud to have a close-knit group of employees who care deeply about serving their customers.
