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Problem Manager Jobs in Lenoir, NC (NOW HIRING)

Dunhams Sports

General Manager

Wilkesboro, NC · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Lenoir, NC · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Wilkesboro, NC · On-site

$16.75 - $18.75/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Lenoir, NC · On-site

$16.75 - $18.50/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Sun Com Mobile

District Manager

Hickory, NC · On-site

$60K - $75K/yr

District Manager Location: Hickory, NC Company: Sun Com Mobile About Us: At Sun Com Mobile, we're ... Problem Solver: Strong critical thinking and problem-solving skills to tackle challenges and find ...

Arby's

Shift Manager

Statesville, NC · On-site

$13.50 - $17/hr

Sound decision-making and problem-solving skills * Desire for personal and professional growth Shift Managers will be provided with the following: * Extensive training program * Opportunity to ...

Aampower

Launch Manager

Newton, NC

Problem solving mindset; ability to utilize problem solving tools to diagnose and analyze launch issues within the plant. * Change control management skills. * Budget control and cost analysis skills ...

Arby's

Shift Manager

Statesville, NC · On-site

$13.50 - $17/hr

Sound decision-making and problem-solving skills * Desire for personal and professional growth Shift Managers will be provided with the following: * Extensive training program * Opportunity to ...

Arhaus

Service Desk Analyst

Conover, NC · On-site

$18.75 - $25.75/hr

Familiar with ITIL process - Incident, Change and Problem Management. * Provide backup support as needed: * Assist in AV setups as needed for meetings. * Set up new workstations for users (deploying ...

New

Arhaus

Service Desk Analyst

Conover, NC · On-site

$18.75 - $25.75/hr

Familiar with ITIL process - Incident, Change and Problem Management. * Provide backup support as needed: * Assist in AV setups as needed for meetings. * Set up new workstations for users (deploying ...

New

Sonic Drive-In

General Manager

Lenoir, NC · On-site

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... Resiliency - trying different approaches to solve a problem; working to get better every day

Mariner Finance

Branch Manager Trainee

Hickory, NC

$22.60 - $26.92/hr

Manage approval of exceptions to policy as authorized by management based on the nature of ... Use problem-solving skills to resolve product, service, and policy-related obstacles for customer.

Mariner Finance

Branch Manager Trainee

Hickory, NC · On-site

$22.60 - $26.92/hr

Manage approval of exceptions to policy as authorized by management based on the nature of ... Use problem-solving skills to resolve product, service, and policy-related obstacles for customer.

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Problem Manager information

See Lenoir, NC salary details

$25.4K

$55.7K

$104.7K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Lenoir, NC is $55,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,400.00 and $76,100.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Lenoir, NC look for?

The top searched job categories for Problem Manager jobs in Lenoir, NC are:

What cities near Lenoir, NC are hiring for Problem Manager jobs?

Cities near Lenoir, NC with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Lenoir, NC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $55,678 per year, or $26.8 per hour.

Service Manager

Spruce Pine Chevrolet GMC

Spruce Pine, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

Service Manager

As a Service Manager, you will be responsible for overseeing the service department, ensuring that customer vehicles are repaired efficiently and to high-quality standards.

Responsibilities:
  • Manage a team of service technicians and support staff.
  • Coordinate vehicle repairs and maintenance schedules.
  • Address customer inquiries and concerns regarding service.
  • Ensure workshop safety and compliance with regulations.
  • Monitor inventory and order parts as needed.
Requirements:
  • Prior experience in automotive service management.
  • Strong leadership and communication skills.
  • Knowledge of vehicle repair processes and best practices.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and problem-solving capabilities.
Benefits:
  • Competitive salary
  • Health insurance
  • Retirement plans
  • Paid time off
About the Company:

We take pride in providing top-notch service to our customers and creating a positive work environment for our employees.

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