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Problem Manager Jobs in Greensboro, NC (NOW HIRING)

We have a $125,000 Problem!

Clemmons, NC · On-site

$153K - $200K/yr

Join our dynamic team as a Real Estate Agent and help ensure smooth day-to-day operations while managing listings and building positive client relationships. Key Responsibilities * Keep client ...

Senior OpCenter Developer

Greensboro, NC · On-site

$52.75 - $69.75/hr

... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...

... Incident Management, Problem Management, Service Requests, and Change Management. • Manage periodic governance reporting, ensuring SLA and KPI compliance. • Lead team management, customer ...

Customer Focus Dealing with Ambiguity Integrity & Trust Time Management Problem Solving Listening Written Communications Organization Agility QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: At least 4-6 ...

... ManagementProblem Solving • Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • At least 2-4 years of experience supporting retail systems, with at least 1 of those years in a complex ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Safety & Security Manager Location: Greater Burlington, NC Schedule: Onsite | Day Shift A growing ... Strong leadership, communication, and problem-solving skills. * Associate's/Bachelor's degree in ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

... Problem Management Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time On-call ...

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Problem Manager information

See Greensboro, NC salary details

$27.1K

$59.5K

$111.9K

How much do problem manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for problem manager in Greensboro, NC is $59,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $81,400.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Greensboro, NC look for?

The top searched job categories for Problem Manager jobs in Greensboro, NC are:

What cities near Greensboro, NC are hiring for Problem Manager jobs?

Cities near Greensboro, NC with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Greensboro, NC as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,513 per year, or $28.6 per hour.

We have a $125,000 Problem!

PLACE

Clemmons, NC • On-site

$153K - $200K/yr

Contractor

Re-posted yesterday


Job description

Summary
Description
Are you organized, detail-oriented, and enthusiastic about real estate? Join our dynamic team as a Real Estate Agent and help ensure smooth day-to-day operations while managing listings and building positive client relationships.
Key Responsibilities
  • Keep client records accurate, complete, and current
  • Schedule and coordinate client meetings and appointments
  • Maintain and update property listing details
  • Assist with marketing campaigns and promotional activities
  • Deliver efficient, well-organized, and responsive administrative support

If you excel in a fast-paced setting and have strong communication and organizational abilities, we encourage you to apply.
Responsibilities
  • Execute lead generation levels weekly
  • Conduct open houses monthly
  • Convert prospecting and lead generation activities to appointments
  • Participate in weekly script practice per team standards
  • Participate in team activities per team standards
  • Commit to weekly 1:1 coaching session, Zoom and Partner Call
  • Consult with sellers, convert to listings and market homes
  • Demonstrate expertise on pricing strategies
  • Negotiate offers on behalf of your sellers
Qualifications
North Carolina Real Estate License (REQUIRED)
Sales: 1 year (REQUIRED)
Real Estate: 1 year (REQUIRED)
About-our-team
Terri Bias and Associates Powered by PLACE is based on VISION, MISSION, and VALUES! These are key ingredients in building a six figure career in real estate. 2 important factors to embrace:
1. this job isn't about YOU, it's about your customers, your community, and the integrity with which you help people make great real estate decisions
2. this job is hard, so when the hard parts show up you need to have a foundation of Vision, Mission, and VALUES to lean on to help you move forward through the challenging times.
Our vision here at PLACE is simple, to deliver the dream of homeownership everywhere and we're in this business to realize our mission which is to WIN in business, MAKE money, so that we can GIVE to others, & LIVE experientially.
And lastly, our core VALUES which are GRIT, RESULTS, ONLY LEADERS, WEALTH, TEAMWORK, & HUMILITY - those values are an acronym that spells the word GROWTH - and growth in this industry is essential - if you're not growing, you're falling behind!!