Position: Problem Management Analyst Locations: Austin, TX Hybrid (3 days a week) Duration: Long Term Contract Job Title: Problem Management Analyst Role Descriptions: Partner with the Problem ...
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Position: Problem Management Analyst Locations: Austin, TX Hybrid (3 days a week) Duration: Long Term Contract Job Title: Problem Management Analyst Role Descriptions: Partner with the Problem ...
... Problem Manager as the business liaison when operational issues require an operational response * Triage and prioritize operational issues based on client impact, business risk, and regulatory ...
... Problem Manager as the business liaison when operational issues require an operational response * Triage and prioritize operational issues based on client impact, business risk, and regulatory ...
The ideal candidate will possess strong leadership, stakeholder management, problem-solving, and portfolio management skills, with extensive experience in Agile methodologies, release governance, and ...
The ideal candidate will possess strong leadership, stakeholder management, problem-solving, and portfolio management skills, with extensive experience in Agile methodologies, release governance, and ...
Lead, IT Change Management
Austin, TX · On-site
$97K - $146K/yr
KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager, Global Service Desk and Deskside Support teams, Application, Infrastructure, Network, Cloud ...
Lead, IT Change Management
Austin, TX · On-site
$97K - $146K/yr
KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager, Global Service Desk and Deskside Support teams, Application, Infrastructure, Network, Cloud ...
Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...
Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...
Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...
Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...
Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...
Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...
Qualifications - Minimum of 3 years supervisory/management experience. - 5 years experience with handling vaulted media - Possess working knowledge of incident and problem management - Must be able ...
Qualifications - Minimum of 3 years supervisory/management experience. - 5 years experience with handling vaulted media - Possess working knowledge of incident and problem management - Must be able ...
Senior Incident Manager
Austin, TX · On-site
You'll also own the post-incident lifecycle - making sure every incident produces real learnings, durable observations, and clear ownership in partnership with Problem Management. Beyond execution ...
Senior Incident Manager
Austin, TX · On-site
You'll also own the post-incident lifecycle - making sure every incident produces real learnings, durable observations, and clear ownership in partnership with Problem Management. Beyond execution ...
Teamcenter Support analyst
Austin, TX · On-site
Understanding of ITIL processes (Incident/Change/Problem management). Basic scripting knowledge (Shell, Batch, Python). Experience 5 +years of relevant experience in Teamcenter support or PLM ...
Teamcenter Support analyst
Austin, TX · On-site
Understanding of ITIL processes (Incident/Change/Problem management). Basic scripting knowledge (Shell, Batch, Python). Experience 5 +years of relevant experience in Teamcenter support or PLM ...
In addition to infrastructure response, the TOC Manager oversees Take-Two's Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle ...
In addition to infrastructure response, the TOC Manager oversees Take-Two's Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle ...
In addition to infrastructure response, the TOC Manager oversees Take-Two's Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle ...
In addition to infrastructure response, the TOC Manager oversees Take-Two's Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle ...
Establishing incident response practices, runbooks, post-incident reviews, and problem management * Defining and tracking SLAs/SLOs, MTTR, reliability trends, and capacity planning * Embed security ...
Establishing incident response practices, runbooks, post-incident reviews, and problem management * Defining and tracking SLAs/SLOs, MTTR, reliability trends, and capacity planning * Embed security ...
Math Teacher
$46K - $61K/yr
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
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Math Teacher
$46K - $61K/yr
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Sales Manager
Austin, TX · Remote
You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. * You've successfully built, grown, and led a sales team ...
Sales Manager
Austin, TX · Remote
You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. * You've successfully built, grown, and led a sales team ...
ServiceNow Developer
Austin, TX · On-site
$53.50 - $73.50/hr
ServiceNow IT Service Management **Experience (Years):** 10 & Above **Essential Skills:** - Extensive experience in developing and implementing ServiceNow ITSM modules (Incident, Problem ...
ServiceNow Developer
Austin, TX · On-site
$53.50 - $73.50/hr
ServiceNow IT Service Management **Experience (Years):** 10 & Above **Essential Skills:** - Extensive experience in developing and implementing ServiceNow ITSM modules (Incident, Problem ...
Associate Director - Upper Level Math
Austin, TX · On-site
$66K - $67K/yr
This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Associate Director - Upper Level Math
Austin, TX · On-site
$66K - $67K/yr
This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Sales Manager
Austin, TX · On-site
You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. * You've successfully built, grown, and led a sales team ...
Sales Manager
Austin, TX · On-site
You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. * You've successfully built, grown, and led a sales team ...
Associate Director - Elementary
$66K - $67K/yr
This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Associate Director - Elementary
$66K - $67K/yr
This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Java Developer
$50.50 - $65.50/hr
Resolves production support problems in accordance with problem management policies and procedures. Resolves production support incidents in accordance with incident management policies and ...
Java Developer
$50.50 - $65.50/hr
Resolves production support problems in accordance with problem management policies and procedures. Resolves production support incidents in accordance with incident management policies and ...
Problem Manager information
See Austin, TX salary details
$34K is the 25th percentile. Wages below this are outliers.
$27.8K - $35.6K
32% of jobs
$35.6K - $43.5K
2% of jobs
$43.5K - $51.4K
11% of jobs
The median wage is $53.5K / yr.
$51.4K - $59.3K
22% of jobs
$59.3K - $67.2K
5% of jobs
$73.6K is the 75th percentile. Wages above this are outliers.
$67.2K - $75.1K
4% of jobs
$75.1K - $82.9K
4% of jobs
$82.9K - $90.8K
5% of jobs
$90.8K - $98.7K
6% of jobs
$98.7K - $106.6K
6% of jobs
$106.6K - $114.5K
2% of jobs
$27.8K
$60.9K
$114.5K
How much do problem manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for problem manager in Austin, TX is $60,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $83,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a Problem Manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a Problem Manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are popular job titles related to Problem Manager jobs in Austin, TX? For Problem Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Austin, TX look for? The top searched job categories for Problem Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Problem Manager jobs? Cities near Austin, TX with the most Problem Manager job openings:
Problem Management Analyst- Austin, TX Hybrid (3 days a week)
Austin, TX • On-site
Contractor
Posted 10 days ago
Job description
Greetings,
I hope this email finds you well. My name is Vinod. I came across your profile in our internal database/job boards, and based on your experience, I believe you could be an excellent fit for the following position with one of our clients, through an implementation partner.
Position: Problem Management Analyst
Locations: Austin, TX Hybrid (3 days a week)
Duration: Long Term Contract
Job Title: Problem Management Analyst
Role Descriptions:
Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundation—validating, categorizing, and identifying patterns across incident and PIR data—to ensure prevention initiatives are driven with speed, accuracy, and impact.
• Strong analytical mindset with experience in incident/problem management environments
• Reporting & Narrative Development: Proficient in Tableau dashboard creation.
• Corrective Action Management
• Cross-Functional Coordination
• Hands-on experience with tools such as Radar, HCL, Confluence, Slack, and Webex
• Proficiency in data analysis, reporting, and visualization tools
• Ability to work with large datasets and identify meaningful patterns
• Excellent communication and stakeholder management skills
• Strong ownership and execution capability
• Validate, cleanse, and categorize incidents and Post-Incident Reports (PIRs) into existing problem sets
• Identify gaps in categorization and surface misclassified records
• Propose improvements to taxonomy and data structuring
• Ensure data integrity to enable reliable trend analysis and decision-making
• Maintain real-time awareness of incident activity and emerging risks
• Identify recurring themes, tooling gaps, and process bottlenecks
• Build and maintain a backlog of preventive improvement opportunities
• Execute small-to-medium initiatives end-to-end in collaboration with the Problem Management Lead
Experience: 8+ years
Role Descriptions:
Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundation—validating, categorizing, and identifying patterns across incident and PIR data—to ensure prevention initiatives are driven with speed, accuracy, and impact.
• Strong analytical mindset with experience in incident/problem management environments
• Reporting & Narrative Development: Proficient in Tableau dashboard creation.
• Corrective Action Management
• Cross-Functional Coordination
• Hands-on experience with tools such as Radar, HCL, Confluence, Slack, and Webex
• Proficiency in data analysis, reporting, and visualization tools
• Ability to work with large datasets and identify meaningful patterns
• Excellent communication and stakeholder management skills
• Strong ownership and execution capability
• Validate, cleanse, and categorize incidents and Post-Incident Reports (PIRs) into existing problem sets
• Identify gaps in categorization and surface misclassified records
• Propose improvements to taxonomy and data structuring
• Ensure data integrity to enable reliable trend analysis and decision-making
• Maintain real-time awareness of incident activity and emerging risks
• Identify recurring themes, tooling gaps, and process bottlenecks
• Build and maintain a backlog of preventive improvement opportunities
• Execute small-to-medium initiatives end-to-end in collaboration with the Problem Management Lead
Experience: 8+ years
Please submit your resume with these details.
Candidate Full Name
Contact#:
Current Location:
Email id:
Work authorization:
Rate:
Timeslots for interview:
Availability to join:
Regards,
Thanks & Have a Blessed Day.
Vinod| Sr. IT Recruiter| Phone : 848-900-5968
About Siri Infosolutions
Sourced by ZipRecruiter
Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Edison, NJ, US
Year founded
2005