ZipRecruiter

Log In

1

Premium Services Manager Jobs (NOW HIRING)

American Vision Partners

Premium Services MGR

Tempe, AZ · On-site

Works with Premium Services Training Manager to develop content and collateral for educating patients * Assists the Premium Services Training Manager with updating the Patient Care Counselor Training ...

American Vision Partners

Premium Services MGR

Tempe, AZ · On-site

Works with Premium Services Training Manager to develop content and collateral for educating patients * Assists the Premium Services Training Manager with updating the Patient Care Counselor Training ...

ASM Global

Premium Services Supervisor

Fishers, IN · On-site

Premium Services Manager FLSA STATUS: Hourly, Non Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated ...

next page

Showing results 1-20

All JobsPremium Services Manager Jobs

Premium Services Manager information

What jobs in the US pay 300,000 a year?

For a Premium Services Manager, annual salaries of $300,000 or more are typically found in senior leadership roles such as director or executive positions in finance, technology, or consulting industries. These roles often require extensive experience, advanced skills, and sometimes certifications, with compensation including base salary, bonuses, and stock options. High-paying roles in this field are usually in large organizations or specialized sectors.

What is the highest paying manager job?

The highest paying manager roles are often executive-level positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), or Chief Financial Officer (CFO), with salaries frequently exceeding several hundred thousand dollars annually. In certain industries like finance, technology, and healthcare, senior management roles can also command multi-million dollar compensation packages, especially with bonuses and stock options.

What is the difference between Premium Services Manager vs Customer Success Manager?

AspectPremium Services ManagerCustomer Success Manager
CredentialsRelevant certifications in service management, industry-specific knowledgeCustomer relationship management certifications often preferred
Work EnvironmentFocus on high-value clients, service delivery, and premium supportFocus on client retention, onboarding, and satisfaction
Employer & IndustryTypically in tech, telecom, or luxury services sectorsCommon across SaaS, tech, and service industries

The Premium Services Manager primarily oversees high-end client accounts and ensures delivery of premium services, focusing on tailored solutions and client satisfaction. In contrast, the Customer Success Manager concentrates on maintaining long-term client relationships, onboarding, and retention strategies. While both roles aim to enhance client experience, the Premium Services Manager handles more specialized, high-value service delivery, whereas the Customer Success Manager manages broader customer lifecycle management.

What are Premium Services Managers?

Premium Services Managers are professionals responsible for overseeing high-value client accounts and ensuring exceptional service delivery. They manage relationships with premium or VIP customers, addressing their unique needs and coordinating with internal teams to provide tailored solutions. Their role often includes handling escalations, ensuring client satisfaction, and identifying opportunities to enhance the value of services offered. Premium Services Managers work in industries such as hospitality, travel, entertainment, and technology, where providing a superior customer experience is critical.

What is a premium service manager?

A premium services manager oversees the delivery of high-value or specialized services to clients, ensuring customer satisfaction and retention. They coordinate teams, manage client relationships, and often utilize customer management tools to meet service standards and business goals.

What are the key skills and qualifications needed to thrive as a Premium Services Manager, and why are they important?

To thrive as a Premium Services Manager, you need strong customer service expertise, leadership abilities, and experience in hospitality or client relations, often supported by a relevant degree. Familiarity with CRM systems, reservation and ticketing platforms, and event management software is typically required. Excellent communication, problem-solving, and interpersonal skills help build lasting relationships and ensure client satisfaction. These skills are crucial for delivering high-quality, personalized experiences that drive client retention and business growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like CEOs, CFOs, and other C-suite leaders can earn $500,000 or more annually, often including bonuses and stock options. Certain specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs also reach or exceed this income level, typically requiring extensive experience, advanced skills, and leadership responsibilities.

How does a Premium Services Manager typically collaborate with other departments to enhance client satisfaction?

A Premium Services Manager works closely with various teams, such as sales, operations, and customer support, to ensure that high-value clients receive seamless and personalized service. They often coordinate with account managers to understand client expectations, relay feedback to product teams for service improvements, and oversee the execution of tailored solutions. Regular cross-departmental meetings and status updates are common, allowing the Premium Services Manager to proactively address potential issues and deliver a superior client experience.
More about Premium Services Manager jobs
What cities are hiring for Premium Services Manager jobs? Cities with the most Premium Services Manager job openings:
What are the most commonly searched types of Premium Services jobs? The most popular types of Premium Services jobs are:
Who are the top companies hiring for Premium Services Manager jobs? The top employers for Premium Services Manager jobs are:
What states have the most Premium Services Manager jobs? States with the most job openings for Premium Services Manager jobs include:
What job categories do people searching Premium Services Manager jobs look for? The top searched job categories for Premium Services Manager jobs are:
Premium Services Manager jobs near you
Premium Services Manager

Premium Services Manager

Midwest Shooting Center

Lima, OH • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision

Posted 18 days ago

Job description

Premium Services Manager

Midwest Shooting Center
Full-time | $50,000–$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is redefining the modern shooting range experience through professionalism, hospitality, and a focus on safety and service. With multiple locations and a growing member base, we are building a customer-first culture that sets the standard in our industry.

Position Overview

As a Premium Services Manager, you’ll lead all aspects of member and training client care. From onboarding and account management to issue resolution and retention, you’ll ensure every client and member interaction is handled with accuracy, responsiveness, and care. You’ll also coach and support your team to deliver consistent, high-quality service that keeps members engaged and loyal.

What You’ll Do

* Oversee all account management processes including onboarding, freezes, payments, delinquency, cancellations, and renewals.

* Manage the training client experience, ensuring sessions are scheduled, delivered, and supported effectively.

* Coach and support instructors to uphold safety, consistency, and professionalism in every training session.

* Respond quickly to member inquiries and concerns, providing proactive and professional solutions.

* Track and analyze key metrics such as retention, delinquency, and satisfaction to identify improvement opportunities.

* Drive member retention and satisfaction through exceptional service standards.

* Partner with Sales and Retail/Range teams to ensure smooth handoffs and cross-department collaboration.

* Conduct regular team meetings, performance reviews, and service audits to maintain accountability and alignment.

What Success Looks Like

* Members and training clients remain active and engaged long-term.

* Accounts are accurate, compliant, and efficiently managed.

* Member and client issues are resolved promptly and effectively.

* Online reviews and NPS (Net Promoter Score) consistently reflect exceptional service.

*Collaboration between departments enhances the overall guest experience.

Who You Are

* Highly responsive and customer-service oriented.

* Excellent communicator and empathetic problem-solver.

* Organized, detail-driven, and capable of managing multiple priorities.

* Experienced in coaching and developing front-line service staff.

* Collaborative, professional, and comfortable working across departments.

Compensation amp; Benefits

* Annual salary range: $50,000–$60,000, depending on experience and performance.

* Performance-based incentives.

* Health, dental, and vision insurance.

* Employee discounts on products, services, and training.

* Career growth opportunities within a rapidly expanding company.

Join the Midwest Shooting Center Team

Apply