Police Records Jobs (NOW HIRING)

Are you passionate about serving a diverse community and making a meaningful impact for residents, partner agencies, and colleagues? The City of Cedar Rapids is seeking a Police Records Technician to join our team. This role offers a fast-paced, collaborative environment where confidentiality, attention to detail, inclusivity, and strong interpersonal skills are essential. If you're looking for a rewarding opportunity with a dynamic and service-driven organization, we encourage you to apply.

About our Organization

At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!

About the Position

Perform specialized clerical and technical duties processing police records and reports; receive and process data in various database systems; research and review judicial and legal documents for accuracy and compliance with legal and security processes and procedures. The City of Cedar Rapids does not offer sponsorship for employment authorization.

Job Duties and Responsibilities

• Takes crime reports from the public by telephone or in person.
• Types or performs data entry of information of various kinds for files and records.
• Operates various computer equipment to establish and maintain work system records.
• Processes subpoenas and other court related documents.
• Types reports.
• Transcribes machine dictated police reports;
• Searches databases for information needed by patrol or investigation personnel;
• Provides information to visitors and inquiring public according to established policy and procedure.
• Supports continuous process improvement initiatives.
• Receives visitors, calls and provides information requiring technical knowledge of department operations and procedures; receives and responds to inquiries requesting information and copies of reports.
• Maintains regular and consistent attendance at work.
• Performs related work as required.

Required Education and Experience

• Graduation from High School or GED, and minimum two years' experience in the performance of clerical and administrative duties or a related field or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with diverse populations

Required Licenses or Certifications

• Valid Driver's License
• Must be able to obtain National crime Information Center (NCIC) within six months from date of hire
• Must successfully complete an NCIC background check, pre-polygraph, polygraph examination, and fingerprinting as part of the hiring process.

Work Schedule

• Records is a 24/7/365 operation, and shift assignments are determined through the departmental shift bid process based on seniority.
• The final schedule for this position will be determined following the shift bid process. Due to seniority-based scheduling, available shifts are often evenings (2:00 p.m. - midnight) or overnights (10:00 p.m. - 8:00 a.m.), which include weekends and holidays. The schedule will consist of four 10/hr days and 3 consecutive days off.

Hourly Rate

The Police Records Technician is covered under the Police Bargaining Union, and all new hires begin employment at $24.61 per hour, regardless of years of experience. Employees in this classification receive a step increase on their anniversary. The steps effective 6/13/2026 include:

New Hire - 1 year - 2 years - 3 years - 4 years - 5 years

$24.61 - $26.84 - $28.91 - $29.46 - $29.97 - $31.00

• Shift Differential Additional $0.40 per hour for hours worked between 2:30pm and 8:30am at straight time

The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). Applicants with Disabilities We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at hr@cedar-rapids.org.

The City of Cedar Rapids provides outstanding pay, benefits, time off, including:

• Medical co-insurance for participating providers of 90% plan / 10% employee
• Competitive pay
• Iowa Public Employees Retirement System (IPERS), with contributions of 6.29% employee/ 9.44% City [IPERS covers Non-Sworn positions]
• Municipal Fire and Police Pension System of Iowa (MFPRSI), with contributions of 9.4% employee/23.9% City [MFPRSI covers Sworn positions only]
• 457 deferred compensation employer match program (City will match up to 0.05% of your annual income each calendar year—learn more here.)
• Flexible Spending (Health Care and Dependent Care Accounts- learn more here )
• An average of 11 paid holidays per year
• Up to $3,000 per year in educational assistance
• 4 weeks of paid parental leave
• Public Service Loan Forgiveness – (The PSLF program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more info here. )
• Annual pay increases
• Fiscal year pay increases as determined by bargaining contract
• Employees are eligible for longevity pay after 5 years of continuous service
• 100% City paid basic life insurance
• Dental, vision, long-term disability, and supplemental life insurance
• View our Bargaining Benefits Summaries (Download PDF reader)
• Expansive job growth opportunities
• Commitment to professional development
• Private health & wellness coaching partnerships