ZipRecruiter

Log In

1

Playstation Support Jobs (NOW HIRING)

PlayStation Global

Product Marketing Manager

San Mateo, CA · On-site

$175K/yr

Support Platform Audience Planning & Strategy * Partner with the Director of Platform Marketing Strategy to develop and evolve PlayStation's platform audience planning framework. * Support the ...

PlayStation Global

Software Engineer I SDK

San Mateo, CA · On-site

$137K - $205K/yr

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're ... information to support these checks. Please refer to our Candidate Privacy Notice for more ...

PlayStation Global

Senior Product Manager

San Diego, CA · On-site

$134K - $177K/yr

... will support evolving subscription strategies, strengthen the value of existing offerings, and enable new growth opportunities across PlayStation's first-party and partner ecosystem. This role ...

PlayStation Global

Software Engineer I

San Mateo, CA · On-site

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... less support. * Debug issues across JavaScript, native code, build tooling, runtimes, and CI.

PlayStation Global

Sr. Account Manager

San Mateo, CA · On-site

$161K - $241K/yr

Support SIE's operating models, plans, and deliver against collective Partner/SIE annual KPIs. * Identify and deliver content suitable for specific platform activity and campaigns (PlayStation ...

PlayStation Global

Sr. Account Manager

San Mateo, CA · On-site

Support SIE's operating models, plans, and deliver against collective Partner/SIE annual KPIs. * Identify and deliver content suitable for specific platform activity and campaigns (PlayStation ...

PlayStation Global

Senior Product Manager

San Diego, CA · On-site

$154K - $232K/yr

... will support evolving subscription strategies, strengthen the value of existing offerings, and enable new growth opportunities across PlayStation's first-party and partner ecosystem. This role ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsPlaystation Support Jobs

Playstation Support information

See salary details

$11

$18

$26

How much do playstation support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for playstation support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a PlayStation Support?

A PlayStation Support job involves assisting customers with issues related to PlayStation consoles, games, and services. This can include troubleshooting hardware and software problems, helping with account or billing inquiries, and providing guidance on PlayStation Network services. Support agents communicate with customers via phone, chat, or email to ensure a smooth gaming experience. Strong problem-solving and customer service skills are essential for this role.

What are the typical daily responsibilities for a PlayStation Support specialist?

Playstation Support specialists typically handle a variety of customer inquiries via phone, email, or chat, ranging from account management and billing questions to technical troubleshooting of consoles and network connectivity. They document case details in ticketing systems, collaborate with technical teams for complex issues, and keep up to date with the latest products and service updates. Regular tasks also include guiding users through self-help resources and providing feedback to improve support processes. This dynamic role offers exposure to both technical and customer-facing aspects of the gaming industry, making each day unique and engaging.

What are the key skills and qualifications needed to thrive in the PlayStation Support position, and why are they important?

To thrive as a Playstation Support specialist, you need strong troubleshooting abilities, customer service skills, and a good understanding of PlayStation consoles, games, and network services. Familiarity with ticketing systems, live chat platforms, and basic network diagnostics tools is typically required, and certifications in IT support or customer service can be advantageous. Excellent verbal communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These abilities are crucial for resolving customer issues efficiently and ensuring a positive user experience with PlayStation products.

More about Playstation Support jobs

What cities are hiring for Playstation Support jobs?

Cities with the most Playstation Support job openings:

What are the most commonly searched types of Playstation Support jobs?

The most popular types of Playstation Support jobs are:

What states have the most Playstation Support jobs?

States with the most job openings for Playstation Support jobs include:

What job categories do people searching Playstation Support jobs look for?

The top searched job categories for Playstation Support jobs are:

Playstation Support jobs near you
Infographic showing various Playstation Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Manager, Software Engineering

PlayStation Global

San Mateo, CA • On-site

Full-time

Re-posted 21 days ago

Job description

Why PlayStation 

Our team is innovating and crafting the next generation of gaming experiences on PlayStation! You will work alongside partners in engineering, product, design, and research to build tools and technologies that keep our players safe.  PlayStation Network currently has more than 100 million monthly active users. This is a phenomenal opportunity to join our high leverage team working on building outstanding new experiences! 

You will lead a passionate engineering team responsible for developing Microsoft Windows PC based software for the PlayStation and other applications/devices. You will be responsible for providing strong technical leadership in highly secure and performant PC-based software design and development. 

Role Responsibilities 
  • Lead, coach, mentor, grow, and empower your team to achieve their goals 
  • Strong understanding of software engineering methodologies 
  • Collaborate with colleagues to develop, implement, and uphold SDK and application security features for PC applications 
  • Create technical specifications as a Product Owner 
  • Guide the team technically to build high quality products on PC 
  • Participate in code reviews and documentation 
  • Lead day-to-day activities of the team using Agile/Scrum methodologies  
  • Collaborate with geographical diverse teams to coordinate development activities 
  • Contribute to engineering-wide initiatives as a member of PlayStation's engineering management team 
Qualifications 
  • 2+ years of people management experience 
  • A bachelor's degree in computer science, or equivalent experience 
  • Experience with requirements gathering and analysis, design and development of scalable code with unit tests across multiple technology stacks 
  • Experience in building high-performance SDKs or Frameworks 
  • Knowledge of client-side Operating System security fundamentals and features 
  • Experience with securing consumer client-side applications 
  • Extensive experience with C/C++ 
  • Experience or knowledge of cryptographic algorithms and ciphers 
  • Experience recruiting and building great teams 
  • Ability to work with a high level of autonomy and responsibility 
  • Excellent written and verbal communication skills 
  • Passion for supporting team members' career growth 
Nice-to-Have Skills 
  • Similar experiences with security engineering on non-PC platforms 
  • Experience with low-level engineering tools (e.g. disassemblers/decompiling) 
  • Experience with game development or game engine development 
  • Experience with securing PC games 
  • Experience or knowledge of anti-cheat and/or anti-tamper concepts and products 
  • Experience with codesigning and certificate verification workflows 
  • Experience or knowledge with data integrity checking 
  • Experience or knowledge of binary obfuscation 
  • Experience securing IPC traffic 
  • Experience using tools such as Ghidra, IDA or x64Dbg 

Apply