Own and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation SDK components. * Define scalable, maintainable automation and infrastructure ...
Own and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation SDK components. * Define scalable, maintainable automation and infrastructure ...
Sr. Software Development Engineer in Test, Compilers
San Mateo, CA · On-site
$139K - $183K/yr
Own and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation ® SDK components. * Define scalable, maintainable automation and ...
Sr. Software Development Engineer in Test, Compilers
San Mateo, CA · On-site
$139K - $183K/yr
Own and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation ® SDK components. * Define scalable, maintainable automation and ...
Support and enhance automation frameworks used across hardware and platform-level testing * Perform firmware integration testing on PlayStation 5, PlayStation Portal, and Windows * Monitor test ...
Support and enhance automation frameworks used across hardware and platform-level testing * Perform firmware integration testing on PlayStation 5, PlayStation Portal, and Windows * Monitor test ...
As a Staff SDET for Subscription Services, you will lead the design and implementation of scalable test automation frameworks and quality engineering solutions supporting PlayStation subscription ...
As a Staff SDET for Subscription Services, you will lead the design and implementation of scalable test automation frameworks and quality engineering solutions supporting PlayStation subscription ...
As a Staff SDET for Subscription Services, you will lead the design and implementation of scalable test automation frameworks and quality engineering solutions supporting PlayStation subscription ...
As a Staff SDET for Subscription Services, you will lead the design and implementation of scalable test automation frameworks and quality engineering solutions supporting PlayStation subscription ...
Manager, UX Design, Connect
San Mateo, CA · On-site
$132K/yr
... the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected ...
Manager, UX Design, Connect
San Mateo, CA · On-site
$132K/yr
... the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected ...
IT Support Specialist
San Mateo, CA · On-site
$93K - $140K/yr
The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for ... engineers across the company. Our primary mission is to remove friction in daily workflows ...
IT Support Specialist
San Mateo, CA · On-site
$93K - $140K/yr
The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for ... engineers across the company. Our primary mission is to remove friction in daily workflows ...
Software Engineer I
San Mateo, CA · On-site
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
Software Engineer I
San Mateo, CA · On-site
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... Relocation supported to a suitable location with an SIE entity. Please note, Sony Interactive ...
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... Relocation supported to a suitable location with an SIE entity. Please note, Sony Interactive ...
Manager, Software Engineering
San Mateo, CA · On-site
Engineering Manager - PlayStation Portal Platform Overview Sony Interactive Entertainment is ... Support secure platform architecture, threat mitigation, and security best practices throughout the ...
Manager, Software Engineering
San Mateo, CA · On-site
Engineering Manager - PlayStation Portal Platform Overview Sony Interactive Entertainment is ... Support secure platform architecture, threat mitigation, and security best practices throughout the ...
... the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected ...
... the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected ...
Senior Product Manager
$134K - $177K/yr
... will support evolving subscription strategies, strengthen the value of existing offerings, and enable new growth opportunities across PlayStation's first-party and partner ecosystem. This role ...
Senior Product Manager
$134K - $177K/yr
... will support evolving subscription strategies, strengthen the value of existing offerings, and enable new growth opportunities across PlayStation's first-party and partner ecosystem. This role ...
Software Engineer I
San Mateo, CA · On-site +1
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
Software Engineer I
San Mateo, CA · On-site +1
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
UX Designer, Partners
Los Angeles, CA · On-site
PlayStation Partners helps creators publish games to the highest standards, create digital store content, access developer support, track metrics on store sales and engagement. We also develop ...
UX Designer, Partners
Los Angeles, CA · On-site
PlayStation Partners helps creators publish games to the highest standards, create digital store content, access developer support, track metrics on store sales and engagement. We also develop ...
They support the exchange of information both from client to service and between services across PlayStation's hybrid infrastructure. Responsibilities In your role as a Platform Engineer at ...
They support the exchange of information both from client to service and between services across PlayStation's hybrid infrastructure. Responsibilities In your role as a Platform Engineer at ...
Software Engineer I
San Diego, CA · On-site +1
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
Software Engineer I
San Diego, CA · On-site +1
PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...
Software Development Engineer in Test II - Contractor
San Mateo, CA · On-site
$57 - $73.50/hr
At PlayStation, we are looking for engineers to join a global initiative in building innovative ... with production deployment support and post release * Report, track and verify defects ...
Software Development Engineer in Test II - Contractor
San Mateo, CA · On-site
$57 - $73.50/hr
At PlayStation, we are looking for engineers to join a global initiative in building innovative ... with production deployment support and post release * Report, track and verify defects ...
They support the exchange of information both from client to service and between services across PlayStation's hybrid infrastructure. Responsibilities In your role as a Platform Engineer at ...
They support the exchange of information both from client to service and between services across PlayStation's hybrid infrastructure. Responsibilities In your role as a Platform Engineer at ...
PlayStation works to foster an inclusive environment where employees feel supported and diversity is valued. We encourage individuals with passion and curiosity for innovation, technology, and play ...
PlayStation works to foster an inclusive environment where employees feel supported and diversity is valued. We encourage individuals with passion and curiosity for innovation, technology, and play ...
Sr Software Engineer (Audio)
San Mateo, CA · On-site
$193K - $289K/yr
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... information to support these checks. Please refer to our Candidate Privacy Notice for more ...
Sr Software Engineer (Audio)
San Mateo, CA · On-site
$193K - $289K/yr
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... information to support these checks. Please refer to our Candidate Privacy Notice for more ...
Playstation Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do playstation support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Playstation Support position, and why are they important?
To thrive as a Playstation Support specialist, you need strong troubleshooting abilities, customer service skills, and a good understanding of PlayStation consoles, games, and network services. Familiarity with ticketing systems, live chat platforms, and basic network diagnostics tools is typically required, and certifications in IT support or customer service can be advantageous. Excellent verbal communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These abilities are crucial for resolving customer issues efficiently and ensuring a positive user experience with PlayStation products.
What is a PlayStation Support job?
A PlayStation Support job involves assisting customers with issues related to PlayStation consoles, games, and services. This can include troubleshooting hardware and software problems, helping with account or billing inquiries, and providing guidance on PlayStation Network services. Support agents communicate with customers via phone, chat, or email to ensure a smooth gaming experience. Strong problem-solving and customer service skills are essential for this role.
What are the typical daily responsibilities for a Playstation Support specialist?
Playstation Support specialists typically handle a variety of customer inquiries via phone, email, or chat, ranging from account management and billing questions to technical troubleshooting of consoles and network connectivity. They document case details in ticketing systems, collaborate with technical teams for complex issues, and keep up to date with the latest products and service updates. Regular tasks also include guiding users through self-help resources and providing feedback to improve support processes. This dynamic role offers exposure to both technical and customer-facing aspects of the gaming industry, making each day unique and engaging.
$139K - $183K/yr
Other
Posted 10 days ago
Job description
How would you like to influence the most successful gaming platform of all time by validating the very technology our developers use to build extraordinary games?
Sony Interactive Entertainment (PlayStation) is seeking a Senior Software Development Engineer in Test (SDET) to provide hands-on engineering excellence and technical leadership across our SDK ecosystem. This role focuses on building tools and infrastructure for analyzing the quality of PlayStation CPU compilers (and related technology). While this is the primary domain, there are opportunities to expand into 3D graphics, spatial audio, artificial intelligence, and the fully integrated PlayStation game development environment.
We are looking for someone who wants to directly impact PlayStation technology by building tools and automated systems that deeply analyze SDK components and platform capabilities. You will help strengthen and evolve our testing infrastructure, raise the technical bar for quality engineering, and drive confidence in every release. If you're passionate about solving complex system-level challenges and influencing technology used by people around the world, we want to hear from you, come help us power the future of PlayStation!
Responsibilities:Technical Strategy & ArchitectureOwn and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation SDK components.
Define scalable, maintainable automation and infrastructure patterns that support long-term platform growth.
Lead architectural decisions for test systems spanning C++, embedded firmware (C), and Python-based infrastructure.
Identify technical risks early and drive mitigation strategies to protect release confidence.
Develop, maintain, and improve automated test cases, sample applications, testing tools and frameworks for LLVM-based C/C++ compilers, SDK libraries and low level software (C++)
Build and improve test infrastructure using Python and Groovy to simplify building, testing, and demonstrating PlayStation sample applications.
Monitor test infrastructure, analyze automation failures, improve reliability, and optimize runtime performance.
Research, evaluate, and integrate new tools and methodologies to improve testing scalability and efficiency.
Serve as the technical lead for the QE team. Mentor and elevate engineers through technical guidance, code reviews, design reviews, and delegation.
Drive technical alignment across development, product, documentation, and cross-regional engineering teams.
Influence prioritization and technical standards to ensure consistency and engineering excellence.
Partner closely with software production and offshore teams to create robust test plans, validation strategies, and documentation.
Raise the overall technical bar by promoting guidelines in automation building, system validation, and debugging difficulty.
Strong technical leadership with the ability to influence cross-functional stakeholders.
Excellent interpersonal skills, including presenting technical direction to both engineers and executives.
Proven experience leading architectural decisions and complex debugging efforts.
Self-directed, committed to producing strong results, and passionate about high-quality automation.Source control (e.g. Git) for all systems, including Jenkins Groovy scripts (pipeline as code).
- Bachelors's Degree or Master's Degree in Engineering, Computer Science or equivalentÂ
Strong programming proficiency in Python & C++.
Experience building, running, and debugging software in both Windows & Linux environments.
Proven experience owning automation strategy or leading technical initiatives.
Deep understanding of automation trade-offs and architectural design decisions.
Experience with LLVM technology and a desire to learn all about compilers and their associated toolchains.
Exposure to Rust, its tooling and the Crate ecosystem
Prior experience with PlayStation SDK development is helpful.
Familiarity with Unreal Engine or other game engine technology.
Containerization technology such as Docker and Kubernetes.
Distributed build systems such as SN-DBS or IncrediBuild.
About PlayStation
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
San Mateo, CA, US
Year founded
1994