1

Playstation Support Jobs (NOW HIRING)

Manager, UX Design, Connect

San Mateo, CA · On-site

$132K/yr

... the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected ...

IT Support Specialist

San Mateo, CA · On-site

$93K - $140K/yr

The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for ... engineers across the company. Our primary mission is to remove friction in daily workflows ...

PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...

Senior Product Manager

San Diego, CA

$134K - $177K/yr

... will support evolving subscription strategies, strengthen the value of existing offerings, and enable new growth opportunities across PlayStation's first-party and partner ecosystem. This role ...

PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...

PlayStation also strives to create an inclusive environment that empowers employees and embraces ... support modern multiplayer and user-generated ecosystems. This role sits at the intersection of ...

next page

Showing results 1-20

Playstation Support information

See salary details

$11

$18

$26

How much do playstation support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for playstation support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Playstation Support position, and why are they important?

To thrive as a Playstation Support specialist, you need strong troubleshooting abilities, customer service skills, and a good understanding of PlayStation consoles, games, and network services. Familiarity with ticketing systems, live chat platforms, and basic network diagnostics tools is typically required, and certifications in IT support or customer service can be advantageous. Excellent verbal communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These abilities are crucial for resolving customer issues efficiently and ensuring a positive user experience with PlayStation products.

What is a PlayStation Support job?

A PlayStation Support job involves assisting customers with issues related to PlayStation consoles, games, and services. This can include troubleshooting hardware and software problems, helping with account or billing inquiries, and providing guidance on PlayStation Network services. Support agents communicate with customers via phone, chat, or email to ensure a smooth gaming experience. Strong problem-solving and customer service skills are essential for this role.

What are the typical daily responsibilities for a Playstation Support specialist?

Playstation Support specialists typically handle a variety of customer inquiries via phone, email, or chat, ranging from account management and billing questions to technical troubleshooting of consoles and network connectivity. They document case details in ticketing systems, collaborate with technical teams for complex issues, and keep up to date with the latest products and service updates. Regular tasks also include guiding users through self-help resources and providing feedback to improve support processes. This dynamic role offers exposure to both technical and customer-facing aspects of the gaming industry, making each day unique and engaging.

More about Playstation Support jobs
What cities are hiring for Playstation Support jobs? Cities with the most Playstation Support job openings:
What are the most commonly searched types of Playstation Support jobs? The most popular types of Playstation Support jobs are:
What states have the most Playstation Support jobs? States with the most job openings for Playstation Support jobs include:
What job categories do people searching Playstation Support jobs look for? The top searched job categories for Playstation Support jobs are:
Sr. Software Development Engineer in Test, Compilers

Sr. Software Development Engineer in Test, Compilers

PlayStation Global

San Mateo, CA

$139K - $183K/yr

Other

Posted 10 days ago


Job description

How would you like to influence the most successful gaming platform of all time by validating the very technology our developers use to build extraordinary games?

Sony Interactive Entertainment (PlayStation) is seeking a Senior Software Development Engineer in Test (SDET) to provide hands-on engineering excellence and technical leadership across our SDK ecosystem. This role focuses on building tools and infrastructure for analyzing the quality of PlayStation CPU compilers (and related technology). While this is the primary domain, there are opportunities to expand into 3D graphics, spatial audio, artificial intelligence, and the fully integrated PlayStation game development environment.

We are looking for someone who wants to directly impact PlayStation technology by building tools and automated systems that deeply analyze SDK components and platform capabilities. You will help strengthen and evolve our testing infrastructure, raise the technical bar for quality engineering, and drive confidence in every release. If you're passionate about solving complex system-level challenges and influencing technology used by people around the world, we want to hear from you, come help us power the future of PlayStation!

Responsibilities:Technical Strategy & Architecture
  • Own and drive the technical strategy for automation frameworks, test architecture, and CI systems supporting PlayStation SDK components.

  • Define scalable, maintainable automation and infrastructure patterns that support long-term platform growth.

  • Lead architectural decisions for test systems spanning C++, embedded firmware (C), and Python-based infrastructure.

  • Identify technical risks early and drive mitigation strategies to protect release confidence.

Hands-On Engineering
  • Develop, maintain, and improve automated test cases, sample applications, testing tools and frameworks for LLVM-based C/C++ compilers, SDK libraries and low level software (C++)

  • Build and improve test infrastructure using Python and Groovy to simplify building, testing, and demonstrating PlayStation sample applications.

  • Monitor test infrastructure, analyze automation failures, improve reliability, and optimize runtime performance.

  • Research, evaluate, and integrate new tools and methodologies to improve testing scalability and efficiency.

Team Technical Leadership
  • Serve as the technical lead for the QE team. Mentor and elevate engineers through technical guidance, code reviews, design reviews, and delegation.

  • Drive technical alignment across development, product, documentation, and cross-regional engineering teams.

  • Influence prioritization and technical standards to ensure consistency and engineering excellence.

  • Partner closely with software production and offshore teams to create robust test plans, validation strategies, and documentation.

  • Raise the overall technical bar by promoting guidelines in automation building, system validation, and debugging difficulty.

Skills and Characteristics
  • Strong technical leadership with the ability to influence cross-functional stakeholders.

  • Excellent interpersonal skills, including presenting technical direction to both engineers and executives.

  • Proven experience leading architectural decisions and complex debugging efforts.

  • Self-directed, committed to producing strong results, and passionate about high-quality automation.Source control (e.g. Git) for all systems, including Jenkins Groovy scripts (pipeline as code).

Qualifications
  • Bachelors's Degree or Master's Degree in Engineering, Computer Science or equivalent 
  • Strong programming proficiency in Python & C++.

  • Experience building, running, and debugging software in both Windows & Linux environments.

  • Proven experience owning automation strategy or leading technical initiatives.

  • Deep understanding of automation trade-offs and architectural design decisions.

Nice-to-Have
  • Experience with LLVM technology and a desire to learn all about compilers and their associated toolchains.

  • Exposure to Rust, its tooling and the Crate ecosystem

  • Prior experience with PlayStation SDK development is helpful.

  • Familiarity with Unreal Engine or other game engine technology.

  • Containerization technology such as Docker and Kubernetes.

  • Distributed build systems such as SN-DBS or IncrediBuild.