1

Playstation Support Jobs in Texas (NOW HIRING)

... such as XBOX, PlayStation, and Steam Deck. As a Post-Silicon Power and Performance Validation ... Work with architects and the business team to support current and potential future products.

Simulation Operator AV Testing

Austin, TX ยท On-site

$24 - $28/hr

This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...

Simulation Operator AV Testing

Austin, TX ยท On-site

$24 - $28/hr

This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...

Refurbishment Repair Technician

Grapevine, TX ยท On-site

$16.75 - $23/hr

Work with PlayStation, Xbox, Nintendo Switch, and more Essential Job Duties and Responsibilities ... Support other departments as business needs require, maintaining flexibility and adaptability to ...

$50/hr

... and the PlayStation Network, Sony creates and delivers more entertainment experiences to more ... You will receive support from internal scientists and engineers in your efforts. Required ...

$50/hr

... and the PlayStation Network, Sony creates and delivers more entertainment experiences to more ... You will receive support from internal scientists and engineers in your efforts. Required ...

$50/hr

... and the PlayStation Network, Sony creates and delivers more entertainment experiences to more ... You will receive support from internal scientists and engineers in your efforts. Required ...

next page

Showing results 1-20

Playstation Support information

See Texas salary details

$10

$17

$24

How much do playstation support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for playstation support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is a PlayStation Support?

A PlayStation Support job involves assisting customers with issues related to PlayStation consoles, games, and services. This can include troubleshooting hardware and software problems, helping with account or billing inquiries, and providing guidance on PlayStation Network services. Support agents communicate with customers via phone, chat, or email to ensure a smooth gaming experience. Strong problem-solving and customer service skills are essential for this role.

What are the typical daily responsibilities for a PlayStation Support specialist?

Playstation Support specialists typically handle a variety of customer inquiries via phone, email, or chat, ranging from account management and billing questions to technical troubleshooting of consoles and network connectivity. They document case details in ticketing systems, collaborate with technical teams for complex issues, and keep up to date with the latest products and service updates. Regular tasks also include guiding users through self-help resources and providing feedback to improve support processes. This dynamic role offers exposure to both technical and customer-facing aspects of the gaming industry, making each day unique and engaging.

What are the key skills and qualifications needed to thrive in the PlayStation Support position, and why are they important?

To thrive as a Playstation Support specialist, you need strong troubleshooting abilities, customer service skills, and a good understanding of PlayStation consoles, games, and network services. Familiarity with ticketing systems, live chat platforms, and basic network diagnostics tools is typically required, and certifications in IT support or customer service can be advantageous. Excellent verbal communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These abilities are crucial for resolving customer issues efficiently and ensuring a positive user experience with PlayStation products.

What are the most commonly searched types of Playstation Support jobs in Texas?

The most popular types of Playstation Support jobs in Texas are:

What are popular job titles related to Playstation Support jobs in Texas?

For Playstation Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Playstation Support jobs in Texas look for?

The top searched job categories for Playstation Support jobs in Texas are:

What cities in Texas are hiring for Playstation Support jobs?

Cities in Texas with the most Playstation Support job openings:

Infographic showing various Playstation Support job openings in Texas as of August 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Data Center Strategy & Commercial Management Specialist

PlayStation Global

Austin, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Job description

Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Center Strategy & Commercial Management Specialist
Sony Interactive Entertainment is seeking a Data Center Strategy & Commercial Management Specialist to support the ongoing evolution of SIE's global colocation footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organization responsible for building and operating the data center infrastructure that underpins PlayStation's Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our colocation environments host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will lead the strategic planning, commercial management, and capacity management of SIE's global colocation estate, ensuring infrastructure availability aligns with business growth, resilience, performance, and cost objectives. This role is responsible for translating business growth forecasts into practical colocation capacity, power, and infrastructure strategies across existing and future sites. The role combines commercial leadership, provider management, infrastructure planning, and technical coordination across a complex global environment.
This is not a facilities operations role; however, the successful candidate must possess strong technical literacy in colocation infrastructure, including mechanical and electrical resiliency models, power and cooling constraints, and operational dependencies, in order to support informed commercial, contractual, and strategic decisions.
Responsibilities:
  • Colocation Strategy & Capacity Planning - Translate business growth forecasts and platform requirements into short-, mid-, and long-term colocation capacity strategies across existing and future sites, accounting for scalability, resiliency, performance, and regional demand.
  • Commercial Management - Own the commercial strategy and lifecycle of SIE's global colocation footprint, including renewals, expansions, exits, commercial obligations, and strategic capacity planning across multiple providers and regions.
  • Commercial Negotiations - Lead commercial negotiations with colocation providers for renewals, expansions, new capacity acquisitions, and related commercial agreements in partnership with internal legal and procurement teams.
  • Provider Relationship Management - Develop and manage strategic relationships with colocation providers, ensuring effective oversight of contractual obligations, service delivery, commercial commitments, escalations, and operational performance.
  • Infrastructure Planning Coordination - Partner with operations, engineering, product, and business intelligence teams to translate deployment forecasts into actionable power, space, and capacity requirements across the global estate.
  • Colocation Sourcing & Market Analysis - Support colocation sourcing activities including market assessments, provider evaluations, regional capacity analysis, commercial benchmarking, and expansion planning.
  • Vendor & Contract Oversight - Manage contract governance, service-level oversight, commercial risk, and compliance requirements across a diverse global provider ecosystem.
  • Commercial Analysis - Support sourcing and capacity decisions through commercial analysis, provider benchmarking, market comparisons, and evaluation of colocation pricing, terms, and service offerings.
  • Lifecycle Governance - Maintain oversight of key commercial and operational milestones, including lease events, capacity commitments, renewals, expansions, migrations, and decommissioning activities.
  • Performance & KPI Management - Define, monitor, and report on operational and commercial KPIs to drive accountability, transparency, and continuous improvement across the colocation estate.
  • Executive Reporting & Governance - Develop reporting and governance frameworks that provide clear visibility into capacity, commercial exposure, provider performance, risk, and strategic opportunities.
  • Market & Industry Awareness - Maintain awareness of colocation market trends, regional supply dynamics, pricing movements, provider capabilities, and industry developments to support strategic decision-making.
  • Regulatory & Sustainability Alignment - Ensure infrastructure planning and commercial decisions align with environmental, sustainability, regulatory, and compliance requirements across multiple global regions.
  • Decision-Making & Strategic Recommendations - Operate effectively in environments with evolving or incomplete business forecasts, providing infrastructure and commercial recommendations that balance growth, risk, timing, and cost considerations.

What We're Looking For:
  • 7+ years of experience in colocation strategy, data center commercial management, infrastructure sourcing, capacity planning, or related disciplines within large-scale global environments.
  • Demonstrated experience leading commercial negotiations with colocation providers, including renewals, capacity expansions, pricing negotiations, SLAs, and contractual commitments.
  • Strong understanding of colocation commercial constructs, including leases, service orders, SLAs, power commitments, contractual obligations, and provider governance models.
  • Experience managing colocation provider relationships across multiple regions, with understanding of market dynamics, supplier capabilities, and commercial models.
  • Strong understanding of colocation infrastructure, including power, cooling, resiliency, and capacity constraints, with the ability to connect technical considerations to commercial and business outcomes.
  • Experience translating business or deployment forecasts into actionable infrastructure capacity, power, and space strategies.
  • Experience supporting colocation sourcing activities including provider evaluations, market analysis, commercial assessments, expansion planning, and capacity negotiations.
  • Experience evaluating colocation commercial proposals, pricing structures, service offerings, and contractual terms to support infrastructure and capacity decision-making.
  • Strong analytical and organizational skills, with the ability to manage complex datasets, contractual obligations, lifecycle milestones, and regional planning assumptions across a global footprint.
  • Experience developing governance processes, KPI frameworks, and executive-level reporting for infrastructure, commercial, or capacity management functions.
  • Excellent communication and stakeholder management skills, with the ability to influence technical, operational, financial, legal, procurement, and business stakeholders across multiple levels of the organization.
  • Self-motivated, detail-oriented, and comfortable operating within a fast-paced, globally distributed environment.
  • Ability to operate effectively at both strategic and tactical levels, balancing long-term infrastructure strategy with day-to-day commercial and operational priorities.

At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$184,500-$276,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.