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Phone Scheduler Jobs (NOW HIRING)

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL · On-site

$20/hr

Phone Representative Location: 335 N River Street Suite 200, Batavia IL, 60510 Job Type: Full-Time, ... Work Environment & Schedule: Standard business hours, 8:00 AM - 5:00 PM Office-based position; must ...

System One

Phone Operator

Tulsa, OK · On-site

$15 - $17.50/hr

Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday: 8:00 AM - 5:00 PM * Friday: 8:00 AM - 3:00 PM ... Previous phone operator, call center, medical receptionist, or customer service experience ...

Omni Hotels & Resorts

Phone Operator

Bedford, PA · On-site

$13.75 - $17/hr

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will ... Answer all incoming phone calls to the resort using the proper protocol, greetings and closings as ...

Concord Hospitality

Phone Operator

Durham, NC · On-site

$14.75 - $18.25/hr

As a Phone Operator at Concord Hospitality, you will be the voice of the hotel, providing courteous ... scheduled department meetings and complete Service Excellence training. Qualifications: • Prior ...

Concord Hospitality

Phone Operator

Durham, NC · On-site

$14.75 - $18.25/hr

Description As a Phone Operator at Concord Hospitality, you will be the voice of the hotel ... scheduled department meetings and complete Service Excellence training. Qualifications: • Prior ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

$14.25 - $17.75/hr

NoneDescriptionAs a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

$14.25 - $17.75/hr

NoneDescriptionAs a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and ...

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Phone Scheduler information

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How much do phone scheduler jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for phone scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges phone schedulers face when managing high call volumes and appointment requests?

Phone Schedulers often encounter challenges in balancing a high volume of incoming calls while maintaining accuracy and professionalism. Managing overlapping or last-minute appointment requests can require quick thinking and effective prioritization skills. Additionally, they need to communicate clearly with both clients and team members to prevent scheduling conflicts and ensure smooth operations. Adapting to different scheduling software and maintaining a calm demeanor during peak hours are essential for success in this role.

What does a phone scheduler do?

A phone scheduler is responsible for managing and coordinating appointments, meetings, or reservations over the phone. They often work in offices, medical practices, or service-based businesses, ensuring that schedules are organized efficiently and clients or patients are reminded of their appointments. Their duties may also include answering calls, handling cancellations or rescheduling, and maintaining accurate records in scheduling systems.

What is the difference between Phone Scheduler vs Medical Receptionist?

AspectPhone SchedulerMedical Receptionist
CredentialsBasic computer skills, communication skillsHigh school diploma, medical office training
Work EnvironmentCall centers, healthcare officesClinics, hospitals, healthcare facilities
Employer & IndustryHealthcare providers, clinicsHospitals, outpatient clinics
Primary RoleScheduling appointments via phoneManaging patient check-in, scheduling, and phone calls

The main difference is that a Phone Scheduler primarily focuses on scheduling appointments over the phone, often in healthcare settings, while a Medical Receptionist handles a broader range of front-desk duties, including patient check-in, billing, and general administrative tasks. Both roles require strong communication skills, but Medical Receptionists typically need more comprehensive medical office training.

What are the key skills and qualifications needed to thrive as a phone scheduler, and why are they important?

To thrive as a Phone Scheduler, you need strong organizational skills, attention to detail, and experience with appointment setting, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools is commonly required. Excellent communication, patience, and problem-solving abilities help you manage client interactions and resolve scheduling conflicts. These skills ensure accurate scheduling, efficient workflow, and positive experiences for both clients and staff.
More about Phone Scheduler jobs

What cities are hiring for Phone Scheduler jobs?

Cities with the most Phone Scheduler job openings:

What states have the most Phone Scheduler jobs?

States with the most job openings for Phone Scheduler jobs include:

What job categories do people searching Phone Scheduler jobs look for?

The top searched job categories for Phone Scheduler jobs are:

Phone Scheduler jobs near you
Infographic showing various Phone Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Phone Operator

WNY Urology Associates, LLC

Orchard Park, NY

$17 - $17.50/hr

Full-time

Re-posted 4 days ago

Job description

The providers and staff of Western New York Urology Associates specialize in providing exceptional patient care. This means we treat our patients with the respect they deserve, providing the most reliable and prompt care possible. Each patient receives state-of-the-art diagnosis and comprehensive treatment.

We are currently recruiting for a Phone Operator to join our Orchard Park location. The hours are full-time, Monday to Friday, 8:00 am to 4:30 pm. As an employer we take the time to train our staff in order to build strong relationships and excellent self-worth in the workplace. At WNY Urology we value our employees and are committed to growing their capabilities. Our employees and leaders are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

If you are seeking to work in a dynamic, team-oriented environment, and deliver exceptional patient experience, then we would like to meet you!

Duties include:

  • Transcribing voicemail messages into the patient's chart and forwarding the message to the appropriate staff member or physician.
  • Verifying phone numbers and date of call.
  • Scheduling, rescheduling, and canceling appointments.
  • Answering phone calls for five locations and transferring the call to the appropriate staff member.
  • Reviewing the patient's chart and relaying messages as appropriate to the patient.
  • Creating and mailing scripts.
  • Answering ToDo's, Triages, Web, and Portal Messages
  • Creating New Patient Letters
  • Work on other tasks as assigned by the department Manager

Requirements to successfully perform this job:

  • Ability to work in a fast-paced environment with good problem-solving skills.
  • Ability to communicate with patients in a professional manner.
  • Ability to multitask and work under high volume of calls each day.
  • Computer skills including knowledge of EMR system.
  • Excellent patient experience skills.
  • Ability to work well with co-workers and communicate effectively.

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