ZipRecruiter

Log In

1

Call Center Scheduler Access Point Jobs (NOW HIRING)

AAA Washington

Call Center Scheduler

Bellevue, WA · On-site

$23.05 - $27.07/hr

Serve as initial point of contact for agents regarding schedule questions, time off requests, and ... On-Demand Pay / Earned Wage Access * Free Premier RV AAA Washington Membership * Travel, Insurance ...

AAA Washington

Call Center Scheduler

Bellevue, WA · On-site

$23.05 - $27.07/hr

Serve as initial point of contact for agents regarding schedule questions, time off requests, and ... On-Demand Pay / Earned Wage Access * Free Premier RV AAA Washington Membership * Travel, Insurance ...

ImageCare Radiology

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office.All new hires are required to attend first-day orientation at our ...

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$18.50 - $24/hr

Call Center Scheduler Job Category: Administrative-Clerical Requisition Number: CALLC039300 Posted ... Support organizational goals related to patient access, quality care delivery, and operational ...

next page

Showing results 1-20

All JobsCall Center Scheduler Access Point Jobs

Call Center Scheduler Access Point information

See salary details

$14

$21

$30

How much do call center scheduler access point jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for call center scheduler access point in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is a Call Center Scheduler Access Point job?

A Call Center Scheduler Access Point is responsible for managing appointment scheduling and coordinating communication between customers and service providers. This role involves answering inbound calls, making outbound scheduling calls, and ensuring efficient use of available appointment slots. Schedulers must be detail-oriented, organized, and proficient in using scheduling software. They also assist with rescheduling, cancellations, and resolving any appointment-related inquiries to ensure a smooth customer experience.

What are some common challenges faced by Call Center Scheduler Access Point professionals, and how are they addressed?

One common challenge is balancing varying staffing needs with employee availability, especially during peak hours or unexpected absences. Call Center Scheduler Access Point professionals address this by using advanced scheduling software and maintaining clear communication with team members to quickly adjust shifts and minimize coverage gaps. They also work closely with supervisors and agents to understand scheduling preferences and constraints, helping to boost job satisfaction and shift adherence. By proactively anticipating high-volume periods and staying organized, schedulers play a key role in ensuring the call center runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive in the Call Center Scheduler Access Point position, and why are they important?

To excel as a Call Center Scheduler Access Point, you need strong organizational skills, attention to detail, and experience in scheduling or workforce management, often backed by a high school diploma or equivalent. Familiarity with call center software, workforce management systems like Kronos or NICE, and Microsoft Office Suite is commonly required. Excellent communication, multitasking ability, and problem-solving skills are vital soft skills that set top performers apart. These abilities ensure efficient staffing, smooth call center operations, and a positive experience for both employees and customers.

More about Call Center Scheduler Access Point jobs
What cities are hiring for Call Center Scheduler Access Point jobs? Cities with the most Call Center Scheduler Access Point job openings:
What states have the most Call Center Scheduler Access Point jobs? States with the most job openings for Call Center Scheduler Access Point jobs include:
What job categories do people searching Call Center Scheduler Access Point jobs look for? The top searched job categories for Call Center Scheduler Access Point jobs are:
Call Center Scheduler Access Point jobs near you
CALL CENTER SCHEDULER

CALL CENTER SCHEDULER

Radiology Associates of Ocala

Daytona Beach, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Job Title: Full-Time Call Center Scheduler (Onsite)
Location: Daytona Beach, FL
About Radiology Associates:
Radiology Associates is a leader in patient care and medical imaging in the Eastern Central Florida area. We are dedicated to providing our patients with the highest quality imaging services, using state-of-the-art technology in a comfortable and professional environment. At Radiology Associates, we understand that our employees are the key to creating an exceptional patient experience and fostering a positive, purposeful work environment.
As a part of our team, you will be joining an elite group working in a facility recognized as a Breast Imaging Center of Excellence by the American College of Radiology. If you're seeking growth, stability, or simply want to join an exceptional team, this is the perfect opportunity for you. We are committed to building a diverse and inclusive community where employee contributions are recognized, valued, and appreciated.
Position Overview:
Radiology Associates is seeking a Full-Time Call Center Scheduler for a fast-paced outpatient imaging center. This position involves providing excellent customer service while obtaining and entering accurate demographic and insurance information into our RIS (Radiology Information System). The Scheduler will ensure patients are scheduled for their exams in a timely and efficient manner.
Key Responsibilities:
  • Receive inbound calls from patients and physician offices to schedule requested exams.
  • Make outgoing calls to patients to schedule exams based on orders received via fax or electronic requisition.
  • Provide exceptional customer service, addressing inquiries and resolving any scheduling issues.
  • Handle non-routine calls that may require deviation from standard procedures.
  • Accurately enter and update patient demographic and insurance information into the RIS system.
  • Perform other related duties as assigned.
Qualifications:
  • High School Diploma or GED required.
  • 3-6 months call center experience.
  • Excellent written and verbal communication skills.
  • Intermediate computer skills and excellent customer service skills are essential.
  • Strong organizational skills with the ability to multitask in a fast paced environment.
  • Knowledge of medical terminology is a plus.
  • A minimum of one year of related medical office experience is preferred.
  • Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus.
What We Offer:
  • Affordable Benefits: Medical, Dental, and Vision.
  • Employee Assistance Program (EAP).
  • Paid Time Off and Paid Holidays.
  • Paid Life and AD&D Insurance.
  • Travel Assistance and Identity Theft Assistance.
  • Employee Recognition Program.
  • 401K Program.
  • Employee Referral Bonus Program.

Equal Opportunity Employer:
We are an Equal Opportunity Employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. We are a Drug-Free and Tobacco-Free Workplace and participate in E-Verify.

Apply