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Call Center Scheduler Access Point Jobs (NOW HIRING)

ImageCare Radiology

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

ImageCare Radiology

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office.All new hires are required to attend first-day orientation at our ...

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$14.75 - $17.75/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the ... Support organizational goals related to patient access, quality care delivery, and operational ...

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Call Center Scheduler Access Point information

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$14

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$30

How much do call center scheduler access point jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for call center scheduler access point in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is a call center scheduler access point?

A Call Center Scheduler Access Point is responsible for managing appointment scheduling and coordinating communication between customers and service providers. This role involves answering inbound calls, making outbound scheduling calls, and ensuring efficient use of available appointment slots. Schedulers must be detail-oriented, organized, and proficient in using scheduling software. They also assist with rescheduling, cancellations, and resolving any appointment-related inquiries to ensure a smooth customer experience.

What are some common challenges faced by call center scheduler access point professionals, and how are they addressed?

One common challenge is balancing varying staffing needs with employee availability, especially during peak hours or unexpected absences. Call Center Scheduler Access Point professionals address this by using advanced scheduling software and maintaining clear communication with team members to quickly adjust shifts and minimize coverage gaps. They also work closely with supervisors and agents to understand scheduling preferences and constraints, helping to boost job satisfaction and shift adherence. By proactively anticipating high-volume periods and staying organized, schedulers play a key role in ensuring the call center runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive in the call center scheduler access point position?

To excel as a Call Center Scheduler Access Point, you need strong organizational skills, attention to detail, and experience in scheduling or workforce management, often backed by a high school diploma or equivalent. Familiarity with call center software, workforce management systems like Kronos or NICE, and Microsoft Office Suite is commonly required. Excellent communication, multitasking ability, and problem-solving skills are vital soft skills that set top performers apart. These abilities ensure efficient staffing, smooth call center operations, and a positive experience for both employees and customers.

More about Call Center Scheduler Access Point jobs
What cities are hiring for Call Center Scheduler Access Point jobs? Cities with the most Call Center Scheduler Access Point job openings:
What states have the most Call Center Scheduler Access Point jobs? States with the most job openings for Call Center Scheduler Access Point jobs include:
What job categories do people searching Call Center Scheduler Access Point jobs look for? The top searched job categories for Call Center Scheduler Access Point jobs are:
Call Center Scheduler Access Point jobs near you
Infographic showing various Call Center Scheduler Access Point job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Call Center Scheduler

Pascack Valley Medical Center

Westwood, NJ

$20 - $26/hr

Full-time

Medical, PTO

Posted 5 days ago

Job description

Overview

Join our team as a day shift, full-time, Central Scheduling Scheduler in Emerson, NJ. This role will be onsite.

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 
  • Learn more about thebenefits offeredfor this job. 

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities
  • The Scheduler provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
  • Accurately and compassionately schedules/re-schedules/cancels appointments, pre-registers patients using EPIC, and aids in patient-to-clinic healthcare questions.
  • Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR).
  • Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA).
  • Shows dedication and commitment to patients through dependable attendance and schedule adherence.

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent.

  • Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook.

  • Knowledge of standard office procedures and equipment.

Preferred Job Qualifications:

  • Associate degree or higher in a related field of study.
  • 1 Year of healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Qualifications:

Job Requirements:

  • High School Diploma or GED equivalent.

  • Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook.

  • Knowledge of standard office procedures and equipment.

Preferred Job Qualifications:

  • Associate degree or higher in a related field of study.
  • 1 Year of healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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