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Patient Appointment Scheduling Jobs (NOW HIRING)

Columbia Eye Clinic

Patient Appointment Scheduler

Columbia, SC · On-site

$15.25 - $19.50/hr

... and scheduling patient appointments. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: * Answers phones promptly and in a polite and professional manner * Obtains and enters accurate demographic ...

Medix

Patient Appointment Coordinator

Burr Ridge, IL · On-site

$18 - $20/hr

Job Title: Patient Appointment Coordinator Location: Burr Ridge, IL 60527 (potential for remote ... Field inbound calls and schedule patients for the appropriate appointments and procedures * Obtain ...

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How much do patient appointment scheduling jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient appointment scheduling in the United States is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Appointment Scheduler, and why are they important?

To excel as a Patient Appointment Scheduler, you need strong organizational skills, attention to detail, and familiarity with healthcare scheduling practices, often supported by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, scheduling software, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you interact effectively with patients and healthcare staff. These skills ensure accurate scheduling, minimize errors, and enhance the overall patient experience within a medical facility.

What is patient appointment scheduling?

Patient appointment scheduling is the process of arranging, confirming, and managing appointments between patients and healthcare providers. This role involves using scheduling software or systems to coordinate times, manage cancellations or rescheduling, and ensure that patients are seen efficiently. Effective appointment scheduling helps reduce wait times, improve patient satisfaction, and optimize the workflow of clinics or hospitals. It often requires strong communication skills, attention to detail, and an understanding of healthcare practices.

What is the difference between Patient Appointment Scheduling vs Medical Receptionist?

AspectPatient Appointment SchedulingMedical Receptionist
CredentialsNone specific, often basic computer skillsHigh school diploma or equivalent, may have medical office training
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing calendarsGreeting patients, answering calls, scheduling, administrative tasks

While both roles involve scheduling, Patient Appointment Scheduling focuses solely on managing appointment calendars, whereas Medical Receptionists handle a broader range of front-desk duties including patient check-in, answering phones, and administrative support. The roles often overlap but differ in scope and responsibilities.

What are some common challenges faced in patient appointment scheduling, and how can they be managed effectively?

A frequent challenge in patient appointment scheduling is balancing appointment availability with patient and provider preferences while minimizing wait times and cancellations. Schedulers often need to handle last-minute changes, coordinate between multiple healthcare providers, and ensure accurate data entry. Effective communication, attention to detail, and familiarity with scheduling software are essential for managing these challenges and maintaining a smooth workflow. Team collaboration and regular training on system updates also help schedulers adapt to dynamic healthcare environments.
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Patient Appointment Scheduling jobs near you
Infographic showing various Patient Appointment Scheduling job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.
Patient Appointment Scheduler

Patient Appointment Scheduler

Florida Digestive Health Specialists LLP

Sarasota, FL • On-site

$18 - $20/hr

Full-time

Posted 10 days ago

Job description

Description: We are seeking a highly organized Patient Appointment Scheduler with a strong commitment to patient care. The Patient Appointment Scheduler is responsible for coordinating patient appointments in a courteous, efficient, and timely manner. This role serves as the first point of contact for patients and ensures accurate scheduling based on provider availability and patient needs. The Patient Appointment Scheduler also verifies insurance information, processes referrals, and works collaboratively with clinical and administrative staff to support a smooth patient experience.

Our Culture: Inspire hope. Build your legacy. Founded in 2011, Florida Digestive Health Specialists (FDHS) is the state's largest single-specialty, physician-owned gastroenterology practice. FDHS provides unparalleled, compassionate gastroenterology care. With a mission to provide the highest quality digestive health services while fostering advanced research to improve patient outcomes, FDHS offers comprehensive care across 30 locations in Florida. The team includes many “Top Doctors” recognized by Castle Connolly for their clinical excellence and dedication to the communities they serve. This is a great organization to be a part of, so come join the team!

As we continue to grow, we are seeking a Patient Appointment Scheduler to join our team and support our mission.

Essential Duties: • Greet patients and schedule patient appointments efficiently, considering physician availability and patient preferences • Handle inbound calls and inquiries from patients regarding appointments and general inquiries with professionalism and empathy • Maintain accurate patient records, ensuring all necessary information is collected and updated in the system • Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information • Verify patient insurance coverage and communicate any relevant information to patients’ chart • Work closely with medical and administrative staff to ensure smooth patient flow and resolve scheduling conflicts effectively • Process referrals as ordered by providers, including obtaining necessary authorizations and ensuring timely follow-up. • Address patient concerns and complaints promptly and escalate complex issues to the appropriate personnel when necessary • Maintain operations by following policies and procedures, reporting needed changes • Assist with other administrative tasks as assigned by management • Other duties as assigned.

Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.

Qualifications: • High school diploma or equivalent required. Additional certification in medical office administration or related field is a plus. • Proven experience in a healthcare setting, preferably in appointment scheduling or customer service role. • Excellent verbal and written communication skills with the ability to communicate effectively with patients and healthcare professionals. • Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment. Page 1 of 2 • Empathetic and compassionate demeanor, with the ability to handle sensitive patient situations with care and professionalism. • Proficiency in using scheduling software and electronic medical records (EMR) systems. • Meticulous attention to detail to ensure accuracy in patient records and scheduling. • Ability to collaborate effectively with colleagues and contribute to a positive work environment. • Willingness to adapt to changing priorities and work schedules as needed.

Physical Demands: The employee is frequently required to walk; sit; use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. The employee should be able to lift and move up to 25 lbs. The work environment is typically quiet to moderate with standard office noise levels. While performing the duties of this job, the employee may occasionally be exposed to sounds such as ringing phones, office equipment, and conversations among colleagues.

EEO Statement: It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

When you join FDHS, you become part of a premier team striving to deliver unparalleled, personalized care while treating patients like family. And at FDHS, our patients are at the heart of everything we do. Join our team at FDHS and make a difference in the lives of our patients and employees alike!