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Patient Appointment Scheduling Jobs (NOW HIRING)

Appointment Scheduler

Woodbury, MN · On-site

$18.77 - $23.46/hr

Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate. * Identify and communicate errors on patient accounts to appropriate departments or ...

Appointment Scheduler

Woodbury, MN · On-site

$18.77 - $23.46/hr

Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate. * Identify and communicate errors on patient accounts to appropriate departments or ...

Appointment Scheduler

Woodbury, MN · On-site

$18.77 - $23.46/hr

Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate. * Identify and communicate errors on patient accounts to appropriate departments or ...

Appointment Scheduler

Woodbury, MN · On-site

$18.77 - $23.46/hr

Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate. * Identify and communicate errors on patient accounts to appropriate departments or ...

Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician ...

Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician ...

Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician ...

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Patient Appointment Scheduling information

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How much do patient appointment scheduling jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient appointment scheduling in the United States is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What is patient appointment scheduling?

Patient appointment scheduling is the process of arranging, confirming, and managing appointments between patients and healthcare providers. This role involves using scheduling software or systems to coordinate times, manage cancellations or rescheduling, and ensure that patients are seen efficiently. Effective appointment scheduling helps reduce wait times, improve patient satisfaction, and optimize the workflow of clinics or hospitals. It often requires strong communication skills, attention to detail, and an understanding of healthcare practices.

What are the key skills and qualifications needed to thrive as a patient appointment scheduler?

To excel as a Patient Appointment Scheduler, you need strong organizational skills, attention to detail, and familiarity with healthcare scheduling practices, often supported by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, scheduling software, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you interact effectively with patients and healthcare staff. These skills ensure accurate scheduling, minimize errors, and enhance the overall patient experience within a medical facility.

What are some common challenges faced in patient appointment scheduling, and how can they be managed effectively?

A frequent challenge in patient appointment scheduling is balancing appointment availability with patient and provider preferences while minimizing wait times and cancellations. Schedulers often need to handle last-minute changes, coordinate between multiple healthcare providers, and ensure accurate data entry. Effective communication, attention to detail, and familiarity with scheduling software are essential for managing these challenges and maintaining a smooth workflow. Team collaboration and regular training on system updates also help schedulers adapt to dynamic healthcare environments.

What is the difference between Patient Appointment Scheduling vs Medical Receptionist?

AspectPatient Appointment SchedulingMedical Receptionist
CredentialsNone specific, often basic computer skillsHigh school diploma or equivalent, may have medical office training
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing calendarsGreeting patients, answering calls, scheduling, administrative tasks

While both roles involve scheduling, Patient Appointment Scheduling focuses solely on managing appointment calendars, whereas Medical Receptionists handle a broader range of front-desk duties including patient check-in, answering phones, and administrative support. The roles often overlap but differ in scope and responsibilities.

How to become a patient appointment scheduler?

To become a patient appointment scheduler, typically one needs a high school diploma or equivalent, strong organizational and communication skills, and experience with scheduling software or electronic health records. Some positions may require familiarity with medical terminology and customer service experience. Certification is not usually mandatory but can enhance job prospects.

What does a patient appointment scheduler do?

A patient appointment scheduler manages the scheduling of patient visits by coordinating with healthcare providers and patients. They use scheduling software, verify patient information, and ensure appointments are booked efficiently to minimize wait times and optimize clinic operations.
More about Patient Appointment Scheduling jobs

What cities are hiring for Patient Appointment Scheduling jobs?

Cities with the most Patient Appointment Scheduling job openings:

What states have the most Patient Appointment Scheduling jobs?

States with the most job openings for Patient Appointment Scheduling jobs include:

What job categories do people searching Patient Appointment Scheduling jobs look for?

The top searched job categories for Patient Appointment Scheduling jobs are:

Infographic showing various Patient Appointment Scheduling job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.

Patient Appointment Coordinator

The University of Chicago Medicine

Burr Ridge, IL • On-site

Full-time

Posted 24 days ago


University Of Chicago Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

233rd of 898 rated healthcare providers


Job description


Be a part of a world-class academic healthcare system, UChicago Medicine, as a Patient Appointment Coordinator at our Burr Ridge Access Center. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
In this role, the Patient Appointment Coordinator will obtain, verify, and input demographic, insurance and referring physician information as required, document messages electronically using appropriate medical terminology, triage calls per protocol and assist callers in a manner consistent with the Ideal Patient Experience approach and philosophy. The Patient Appointment Coordinator will be accountable for achieving performance and service targets and metrics.
Essential Job Functions
  • Greets callers warmly and uses the standard greeting
  • Responds to customer inquiries appropriately
  • Obtains and inputs demographic, insurance information, and referring physician information for new patient calls
  • Schedules the appointment per practice protocols using computerized scheduling systems. Inquiries to see if the patient has special needs and documents appropriately
  • Provides pre appointment instructions, directions and messages per protocol
  • Verifies, and where necessary, inputs changes in demographic, insurance, and other information for return patient appointment calls
  • Follows appropriate protocols or guidelines and uses computerized scheduling systems to investigate scheduling opportunities if the patient voices discontent with schedules offered Works with others if necessary to determine if an accommodation can be made in order to provide patient with an earlier appointment
  • Documents all messages electronically using appropriate medical terminology via the In Basket functionality and forwards to the appropriate clinical provider
  • Thanks each and every caller and ask if there is any other assistance that can be provided
  • Provides service recovery with dissatisfied callers
  • Escalate calls per protocol
  • Works the wait list according to practice protocol
  • Performs basic office duties and other duties assigned

Required Qualifications
  • High School Diploma
  • Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
  • Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
  • Ability to balance multiple priorities and effectively handle challenging situations
  • Excellent verbal communication skills
  • Basic office skills including 35 wpm typing and 4500 key stokes an hour
  • Ability to accurately and efficiently enter alpha numeric data on screen
  • Ability to use personal computers and select software applications including Epic
  • Successful completion of Cadence Scheduling system training and competencies

Preferred Qualifications
  • Associate or Bachelor's Degree
  • Knowledge of basic medical terminology

Position Details
  • Job Type/FTE: Full-Time 1.0 FTE
  • Shift: Days 8:30am-5:00pm
  • Work Location: Burr Ridge Access Center
  • CBA Code: 743 Clerical
  • Union Bid Dates: 8/18/2026 - 8/25/2026

About Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment... with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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