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Call Center Scheduler Access Point Jobs (NOW HIRING)

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$16.25 - $19.50/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the ... Support organizational goals related to patient access, quality care delivery, and operational ...

Healthcare Support Staffing

Call Center Scheduler

Maitland, FL · On-site

$11 - $12.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... access to great career opportunities that best fit their expertise. Connect with one of our ... Call Logs in a timely manner Qualifications * Two years of experience handling heavy scheduling for ...

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$14.75 - $17.75/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the ... Support organizational goals related to patient access, quality care delivery, and operational ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Access to Financial Advisors * Basic Life & AD&D Insurance * Voluntary Life Insurance * Voluntary ... The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Access to Financial Advisors * Basic Life & AD&D Insurance * Voluntary Life Insurance * Voluntary ... The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Access to Financial Advisors * Basic Life & AD&D Insurance * Voluntary Life Insurance * Voluntary ... The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted ...

Retina Center of Texas

Be Seen First

NON REMOTE - Medical Call Center Scheduler

Southlake, TX · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Medical Call Center Scheduling - Responsible for maintaining Call Center duties for the clinical practice which includes but not limited to answering inbound phone calls, scheduling appointments ...

Uasys

Appointment Business Center Scheduler I/II

Little Rock, AR · On-site

$16.88/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial ...

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Call Center Scheduler Access Point information

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How much do call center scheduler access point jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center scheduler access point in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is a call center scheduler access point?

A Call Center Scheduler Access Point is responsible for managing appointment scheduling and coordinating communication between customers and service providers. This role involves answering inbound calls, making outbound scheduling calls, and ensuring efficient use of available appointment slots. Schedulers must be detail-oriented, organized, and proficient in using scheduling software. They also assist with rescheduling, cancellations, and resolving any appointment-related inquiries to ensure a smooth customer experience.

What are some common challenges faced by call center scheduler access point professionals, and how are they addressed?

One common challenge is balancing varying staffing needs with employee availability, especially during peak hours or unexpected absences. Call Center Scheduler Access Point professionals address this by using advanced scheduling software and maintaining clear communication with team members to quickly adjust shifts and minimize coverage gaps. They also work closely with supervisors and agents to understand scheduling preferences and constraints, helping to boost job satisfaction and shift adherence. By proactively anticipating high-volume periods and staying organized, schedulers play a key role in ensuring the call center runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive in the call center scheduler access point position?

To excel as a Call Center Scheduler Access Point, you need strong organizational skills, attention to detail, and experience in scheduling or workforce management, often backed by a high school diploma or equivalent. Familiarity with call center software, workforce management systems like Kronos or NICE, and Microsoft Office Suite is commonly required. Excellent communication, multitasking ability, and problem-solving skills are vital soft skills that set top performers apart. These abilities ensure efficient staffing, smooth call center operations, and a positive experience for both employees and customers.

More about Call Center Scheduler Access Point jobs
What cities are hiring for Call Center Scheduler Access Point jobs? Cities with the most Call Center Scheduler Access Point job openings:
What states have the most Call Center Scheduler Access Point jobs? States with the most job openings for Call Center Scheduler Access Point jobs include:
What job categories do people searching Call Center Scheduler Access Point jobs look for? The top searched job categories for Call Center Scheduler Access Point jobs are:
Call Center Scheduler Access Point jobs near you
Infographic showing various Call Center Scheduler Access Point job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Call Center Scheduler

Surgery Partners

Wichita, KS • On-site

$16.25 - $19.50/hr

Other

Re-posted yesterday

Surgery Partners rating

7.7

Company rating: 7.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

Key Tasks and Responsibilities:
Essential Functions:
  • Answer and triage incoming calls from patients, referring offices, and insurance companies.
  • Provide clear, compassionate communication to assist patients with appointment needs, procedure information, and general inquiries.
  • Document patient interactions in accordance with organizational standards.
  • Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the hospital.
  • Collaborate closely with the nursing team to ensure appropriate timeframes and clinical requirements are met prior to scheduling patients.
  • Ensure all required patient documentation, orders, and authorizations are obtained before confirming appointments.
  • Update and maintain accurate patient accounts and demographic information within the scheduling system and electronic health record (EHR).
  • Verify insurance information when necessary, coordinating with insurance companies as needed.
  • Triage and process incoming referrals received through the referral management system.
  • Ensure 100% confirmation back to referring providers, including documentation of acceptance, denial, or need for additional information.
  • Maintain timely follow-up to guarantee continuity of care and positive referral relationships.
  • Communicate effectively with providers, nursing staff, hospital schedulers, and other medical offices to ensure smooth scheduling workflows.
  • Support organizational goals related to patient access, quality care delivery, and operational efficiency.
  • Performs other duties as assigned.
Non-Essential Functions:
  • Actively supports and upholds the mission and core values of the Hospital.
  • Remains knowledgeable of and follows Hospital policies.
  • Always maintains confidentiality of patient and hospital information.
Experience Required:
  • Two years’ previous experience with scheduling.
  • Computer skills, basic office skills, and knowledge of medical terminology.
Environmental and Physical Requirements
  • Must be able to read and speak English fluently.
  • Cognitive skills for math, reading, computer skills, and communication skills to interact effectively with the public and peers.
  • Vision requirements: near, mid-range, far, and accommodation.
  • Hearing requirements: low, medium, and high-pitch sounds.
  • Minimal up and down activity may be required.
  • Job risks include exposure to computers for 6-7 hours per day with typing activities.
  • Lifting requirements: 20-30 pounds maximum.

Equal Employment Opportunity (EEO) & Americans with Disabilities Act (ADA) Statement:
Our hospital is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Additionally, we provide reasonable accommodation for qualified individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability, please contact Human Resources so that we may engage in an interactive process to determine appropriate accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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