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First Call Medical Center Jobs (NOW HIRING)

Utilize call center and collaboration applications and systems to ensure first call resolutions. * Familiarity with automated paging systems. * Ability to work in a team environment and effectively ...

As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal ...

Call Center Representative

Alvin, TX

$13 - $16.25/hr

... first priority at Coastal Eye Associates. All of our medical doctors are board certified ... As a Call Center Representative, you will play a vital role in delivering high-quality service to ...

Call Center Representative

Alvin, TX ยท On-site

$13 - $16.25/hr

... first priority at Coastal Eye Associates. All of our medical doctors are board certified ... Position Summary As a Call Center Representative, you will play a vital role in delivering high ...

Call Center Agent

Dayton, OH ยท On-site

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... Utilize Listen First Skills to discover and meet the needs of current and potential members/program ...

Call Center Agent

Miami, FL ยท On-site

$14.25 - $19/hr

Experience specifically in healthcare services or medical contact centers. * Knowledge of health ... for first call resolution in all interactions. * Collaborate with internal and external ...

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... Utilize Listen First Skills to discover and meet the needs of current and potential members/program ...

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... Utilize Listen First Skills to discover and meet the needs of current and potential members/program ...

Be Seen First

Call Center Agent

Brooklyn, NY ยท On-site

$20/hr

Strive for first call resolution, working to resolve member and provider issues as the point of ... Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and ...

Urgent

Anesthesiologist

Edinburg, TX ยท On-site

$289K/yr

Minimal call back, CRNAs are on 1st call * Medical Malpractice coverage provided * Pediatric ... ABOUT EDINBURG REGIONAL MEDICAL CENTER Edinburg Regional Medical Center (ERMC) is a 127-bed acute ...

Ensures security of buildings, Dispatch Center and all other company property. * Performs daily ... Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the ...

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First Call Medical Center information

What is First Call Medical Center and what services do they provide?

First Call Medical Center is an urgent care and walk-in clinic that provides immediate medical attention for non-life-threatening conditions. They offer a wide range of services, including treatment for illnesses and injuries, physical exams, vaccinations, occupational health services, and diagnostic testing. Patients can access care without needing an appointment, making it a convenient alternative to emergency rooms for many health concerns. The center aims to deliver prompt, quality healthcare to individuals of all ages.

What are the key skills and qualifications needed to thrive as a Medical Assistant at a First Call Medical Center, and why are they important?

To thrive as a Medical Assistant at a First Call Medical Center, you need a solid foundation in clinical procedures, patient care, and administrative tasks, typically supported by a medical assisting diploma or certification (such as CMA or RMA). Familiarity with electronic health record (EHR) systems, scheduling software, and basic laboratory equipment is essential. Excellent communication, attention to detail, and a compassionate bedside manner are standout soft skills for this role. These abilities ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare providers.

What are the typical daily responsibilities for a medical assistant at a First Call Medical Center?

Medical assistants at a First Call Medical Center typically balance both administrative and clinical duties. Their day often includes greeting patients, taking vital signs, preparing exam rooms, updating medical records, and assisting physicians during exams or minor procedures. They may also handle scheduling, phone inquiries, and coordinating patient referrals. This role requires strong organizational skills and a compassionate approach to patient care, as medical assistants are often the first and primary point of contact for patients.

What is the difference between First Call Medical Center vs Medical Assistant?

AspectFirst Call Medical CenterMedical Assistant
CertificationsCPR, First Aid, sometimes state-specific licensesCPR, First Aid, Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, outpatient settings, urgent care centersClinics, hospitals, outpatient facilities
Job RoleFront desk, patient intake, basic clinical tasksPatient exams, vital signs, assisting physicians
Industry UsageHealthcare clinics, urgent care centersHospitals, clinics, outpatient care

First Call Medical Center staff typically perform administrative and basic clinical tasks, often requiring CPR and First Aid certifications. Medical Assistants have similar clinical duties but usually hold certifications like CMA or RMA, and may perform more advanced clinical procedures. Both roles are essential in outpatient healthcare settings, but Medical Assistants often have a broader scope of clinical responsibilities.

More about First Call Medical Center jobs
What cities are hiring for First Call Medical Center jobs? Cities with the most First Call Medical Center job openings:
Infographic showing various First Call Medical Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Medical Center Representative - Call Team (Remote)

Medical Center Representative - Call Team (Remote)

Dayton Center For Neurological Disorders Inc

Dayton, OH โ€ข Remote

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Dayton Center for Neurological Disorders (DCND), one of the largest physician owned and operated private practices in Ohio, is seeking a Call Team Medical Center Representative to be based primarily remotely but who lives in the Dayton/Cincinnati area. The Call Team Medical Center Representative is responsible for answering a multi-level call queue to provide support to patients in regards to scheduling, insurance, balances and to transfer calls to other departments when needed. The position's hours are Monday - Friday from 8:15 - 4:45 - no holidays or weekends!

Only applicants local to the Dayton/Cincinnati area will be considered. There will be times when it is necessary to work on site, sometimes unexpectedly. For example, if there are technical issues at the work from home location (i.e., Wi-Fi issues), the employee will be required to return to the office to complete their work day. Also, some trainings and meetings require the employee to be on site, including the first day of work which is in person all day.

About Us
At Dayton Center for Neurological Disorders (DCND), our work changes lives every day. Employees are united by a shared mission: delivering compassionate, evidence-based neurological care that improves function, independence, and quality of life for our patients and their families. Every role - clinical, administrative, or support - directly contributes to better outcomes and meaningful human impact. We strive to create a stable workplace with predictable expectations, fair practices, and a culture that respects employees' time, well-being, and personal commitments.
What We Offer

  • Competitive Pay - The pay range for the Call Center Medical Center Representative is $17.50 - $23.00 per hour.
  • Employer-Sponsored Health, Dental, and Vision Insurance
  • Employer-Paid Life & Short Term Disability Insurance
  • 401(k) Retirement Plan with Company Matching up to 4% after your first year
  • Profit-Sharing
  • Generous Paid Time Off of 12 Days per year (prorated your first year) - increases based on years of service!

This Position Requires:

  • A High School Diploma or equivalent.
  • Valid Drivers' License
  • Ability to pass a pre-employment criminal background and drug screen
  • Immunization for Tuberculosis (TB) or willingness to be vaccinated on the first day of employment
  • Ability to maintain confidentiality of patient information

Our Ideal Candidate Will Have:

  • A minimum of 2 years of medical office experience
  • Experience working with Athena health insurance coverages
  • Experience working in a remote work environment
  • Understanding of HIPPA, Section 1557, Interpreter Policy, Code of Conduct, and Fraud

Key Job Responsibilities

  • Answering the multi-line call queue, monitoring wait times, and limiting dropped calls
  • Appropriately screen calls prior to transferring to other departments
  • Review and advise patients of balances
  • Create patient cases and document notes from patient interactions appropriately
  • Ensure schedules are filled and communicate with senior schedulers on provider's availability
At Dayton Center for Neurological Disorders, we combine compassionate neurological care, collaborative teamwork, and professional growth to make a meaningful difference - for our patients and our people. Apply today to become a part of the DCND family!

(M-F) 8:15 a.m. - 4:45 p.m. - Hours could vary depending on the needs of the company and for in-person trainings/meetings