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First Call Medical Center Jobs (NOW HIRING)

First Call Ambulance

Call Taker

Lakewood, TN · On-site

$37K - $42K/yr

Ensures security of buildings, Dispatch Center and all other company property. * Performs daily ... Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Previous call center experience preferred. * Ability to complete YUSA's Listen First training ...

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First Call Medical Center information

What is First Call Medical Center and what services do they provide?

First Call Medical Center is an urgent care and walk-in clinic that provides immediate medical attention for non-life-threatening conditions. They offer a wide range of services, including treatment for illnesses and injuries, physical exams, vaccinations, occupational health services, and diagnostic testing. Patients can access care without needing an appointment, making it a convenient alternative to emergency rooms for many health concerns. The center aims to deliver prompt, quality healthcare to individuals of all ages.

What are the key skills and qualifications needed to thrive as a Medical Assistant at a First Call Medical Center, and why are they important?

To thrive as a Medical Assistant at a First Call Medical Center, you need a solid foundation in clinical procedures, patient care, and administrative tasks, typically supported by a medical assisting diploma or certification (such as CMA or RMA). Familiarity with electronic health record (EHR) systems, scheduling software, and basic laboratory equipment is essential. Excellent communication, attention to detail, and a compassionate bedside manner are standout soft skills for this role. These abilities ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare providers.

What are the typical daily responsibilities for a medical assistant at a First Call Medical Center?

Medical assistants at a First Call Medical Center typically balance both administrative and clinical duties. Their day often includes greeting patients, taking vital signs, preparing exam rooms, updating medical records, and assisting physicians during exams or minor procedures. They may also handle scheduling, phone inquiries, and coordinating patient referrals. This role requires strong organizational skills and a compassionate approach to patient care, as medical assistants are often the first and primary point of contact for patients.

What is the difference between First Call Medical Center vs Medical Assistant?

AspectFirst Call Medical CenterMedical Assistant
CertificationsCPR, First Aid, sometimes state-specific licensesCPR, First Aid, Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, outpatient settings, urgent care centersClinics, hospitals, outpatient facilities
Job RoleFront desk, patient intake, basic clinical tasksPatient exams, vital signs, assisting physicians
Industry UsageHealthcare clinics, urgent care centersHospitals, clinics, outpatient care

First Call Medical Center staff typically perform administrative and basic clinical tasks, often requiring CPR and First Aid certifications. Medical Assistants have similar clinical duties but usually hold certifications like CMA or RMA, and may perform more advanced clinical procedures. Both roles are essential in outpatient healthcare settings, but Medical Assistants often have a broader scope of clinical responsibilities.

More about First Call Medical Center jobs
What cities are hiring for First Call Medical Center jobs? Cities with the most First Call Medical Center job openings:
What job categories do people searching First Call Medical Center jobs look for? The top searched job categories for First Call Medical Center jobs are:
First Call Medical Center jobs near you
Infographic showing various First Call Medical Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Call Taker

Call Taker

First Call Ambulance

Lakewood, TN • On-site

$37K - $42K/yr

Full-time

Posted 5 days ago

Job description

Definition:
Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and complaints from individuals. They will accurately and efficiently input all information necessary for the successful completion of all phases of the patient transport. Additionally, the Dispatch Call Taker will be required to take caller information and determine the nature of the run request (emergent and non-emergent) per company protocol. The Dispatch Call Taker may at times be asked to broadcast orders to crews regarding runs, emergencies, and general information. This would include operation of radios, telephones, or computer equipment to relay information or orders to proper individuals or members of management.
Reports To:
  • Dispatch Supervisor or Communications Director as appropriate for all operational activities.

Specific Duties:
  • Demonstrates complete knowledge, understanding and compliance of company policies and
  • procedures.
  • Ensures that Computer Aided Dispatch computer console, phone system, radio system and all
  • equipment is ready for use at the beginning of each shift.
  • Ensures security of buildings, Dispatch Center and all other company property.
  • Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then
  • performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and
  • sanitary always.
  • Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
  • Responds to all calls for service promptly and accurately answering incoming phone calls for service
  • per Emergency Medical Dispatch and company procedure as required.
  • Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the
  • exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical
  • dispatch and company procedure.
  • Obtains complete intake information from all callers and inputs all required call data information
  • received correctly into Computer Aided Dispatch system during the call.
  • Acts always in the best interests of high-quality patient care, in the best interest of the patient, and in
  • such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
  • Acts always with the safety of field crews he/she is dispatching in mind, as well as the safety of the
  • patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
  • Always maintains security and privacy of all company and patient information in accordance HIPPA
  • and all other local, state and federal regulations.
  • Accepts responsibility for recertification as an EMD and for other required licenses and certifications
  • as required by company, local, regional, and state policies, regulations, or laws.
  • Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper
  • notification has been made. Remains on-duty and in proper uniform until properly relieved.
  • At all times sets an example of professionalism and leadership for others to follow. Places patient care
  • excellence and safety above all else.
  • Performs other duties as directed by management.

Salary range: $37,000 -$42,000
Minimum Requirements:
  • Must possess a high degree of personal integrity and responsibility.
  • Currently licensed, certified or registered by the appropriate state agencies or willing to be licensed.
  • Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization or
  • willing to be licensed.
  • Must have the ability to work effectively with minimal supervision, using good judgment.
  • Must have the ability to work in a fast paced, hectic, high-pressure environment.
  • Must have the ability to simultaneously manage multiple activities without error.
  • Must have superior spatial orientation ability in order to be able to read and interpret maps.
  • Must have good computer skills.
  • Must have the ability to work efficiently and interact in a constructive and professional manner
  • with other employees, public safety personnel and medical staff.
  • Must have the ability to interact effectively and professionally with patients, customers, clients, family
  • members, bystanders, and the general public in such a manner as to reflect positively on the company.
  • Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
  • Previous or current certification as Emergency Medical Technician a plus.

Physical Requirements:
  • The ability to reach, push and pull.
  • The ability to sit for long periods of time.
  • The ability to use phones and radios to communicate with callers, crews and other staff
  • The ability to use mouse or keyboard to input data into computer over long periods of time.
  • The ability to view graphic and text data on multiple computer screens for long periods of times

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