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First Call Medical Center Jobs (NOW HIRING)

We are seeking a Call Center Agent to join our team! This positionis responsible forensuring the ... Ensure patients are booked for consultation during their first call to NVISION. * Presents in a ...

Call Center Agent

Aliso Viejo, CA · On-site

$21 - $25/hr

We are seeking a Call Center Agent to join our team! This positionis responsible forensuring the ... Ensure patients are booked for consultation during their first call to NVISION. * Presents in a ...

Call Center Agent I

Port Angeles, WA · On-site

$19.05 - $26.85/hr

Job Opportunity At Olympic Medical Center Imagine working on Washington State's beautiful North ... Manages incoming phone calls and messages from a central call center for all OMP provider-based ...

Call Center Agent

Aliso Viejo, CA · On-site

$21 - $25/hr

We are seeking a Call Center Agent to join our team! This position is responsible for ensuring the ... Ensure patients are booked for consultation during their first call to NVISION. * Presents in a ...

We are seeking a Call Center Agent to join our team! This position is responsible for ensuring the ... Ensure patients are booked for consultation during their first call to NVISION. * Presents in a ...

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First Call Medical Center information

What is First Call Medical Center and what services do they provide?

First Call Medical Center is an urgent care and walk-in clinic that provides immediate medical attention for non-life-threatening conditions. They offer a wide range of services, including treatment for illnesses and injuries, physical exams, vaccinations, occupational health services, and diagnostic testing. Patients can access care without needing an appointment, making it a convenient alternative to emergency rooms for many health concerns. The center aims to deliver prompt, quality healthcare to individuals of all ages.

What are the key skills and qualifications needed to thrive as a Medical Assistant at a First Call Medical Center, and why are they important?

To thrive as a Medical Assistant at a First Call Medical Center, you need a solid foundation in clinical procedures, patient care, and administrative tasks, typically supported by a medical assisting diploma or certification (such as CMA or RMA). Familiarity with electronic health record (EHR) systems, scheduling software, and basic laboratory equipment is essential. Excellent communication, attention to detail, and a compassionate bedside manner are standout soft skills for this role. These abilities ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare providers.

What are the typical daily responsibilities for a medical assistant at a First Call Medical Center?

Medical assistants at a First Call Medical Center typically balance both administrative and clinical duties. Their day often includes greeting patients, taking vital signs, preparing exam rooms, updating medical records, and assisting physicians during exams or minor procedures. They may also handle scheduling, phone inquiries, and coordinating patient referrals. This role requires strong organizational skills and a compassionate approach to patient care, as medical assistants are often the first and primary point of contact for patients.

What is the difference between First Call Medical Center vs Medical Assistant?

AspectFirst Call Medical CenterMedical Assistant
CertificationsCPR, First Aid, sometimes state-specific licensesCPR, First Aid, Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, outpatient settings, urgent care centersClinics, hospitals, outpatient facilities
Job RoleFront desk, patient intake, basic clinical tasksPatient exams, vital signs, assisting physicians
Industry UsageHealthcare clinics, urgent care centersHospitals, clinics, outpatient care

First Call Medical Center staff typically perform administrative and basic clinical tasks, often requiring CPR and First Aid certifications. Medical Assistants have similar clinical duties but usually hold certifications like CMA or RMA, and may perform more advanced clinical procedures. Both roles are essential in outpatient healthcare settings, but Medical Assistants often have a broader scope of clinical responsibilities.

More about First Call Medical Center jobs
What cities are hiring for First Call Medical Center jobs? Cities with the most First Call Medical Center job openings:
Infographic showing various First Call Medical Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.
Emergency Medical Technician (Basic & Advanced)

Emergency Medical Technician (Basic & Advanced)

First Call Ambulance

Smyrna, TN

$16.75 - $23/hr

Other

Posted 15 days ago


Job description

First Call Ambulance family is seeking EMTs to serve in Smyrna, TN. We need additional team members that share our mission of exceptional patient care and friendly customer service. 

General Statement of Duties:

An employee in this class functions as an EMT performing lifesaving procedures, care and defensive driving in the delivery of EMS through the response of transport of patients for First Call Ambulance.

Reporting Relationship: Reports directly to the Field/Shift Supervisors, General Manager, and/or Regional ALS Manager/Coordinator.
Responsibilities: Below is partial list of duties to establish an understanding of the basic responsibilities of this job and is not intended to be a full and complete representation of all duties that this job may require.


• Currently hold and maintain State License for State of Employment.

• Performs as an EMT within the scope of practice set forth by the Medical Director and State EMS Agency

• Drives an emergency or non-emergency vehicle in the appropriate mode using defensive driving training techniques, if so trained and licensed to do so.

• Abides by the policies, procedures, and protocols of the company.

• Appearance, conduct, and attitude reflects a professional image in a caring manner at all times.

• Works cooperatively with other employees, health care personnel, patients, family members, etc.

• Completes required paperwork and documents appropriately and completely.

• Refrains from smoking in company vehicles, buildings, and refrains from smoking in other buildings and vehicles owned by others while representing the company.

• Reports accidents, problems, incidents, failed equipment or vehicles, worker’s compensation injuries, etc. to the company as soon as possible.

• Completes required training and education to keep certifications and requirements for this job class current. This includes In-Services that are assigned on CareerCert or TraumaSoft.

• Attends in-services, run report reviews and other quality assurance activities.

• Participates in public relation activities as it pertains to the company or EMS.

• Completes inventory of vehicles and equipment as requested.

• Completes special tasks that pertain to the operation of the company or its improvements.

• Ensures that First Call Ambulance is meeting and/or exceeding all local, state and federal requirements.

• Provides written reports to supervisor and/or management staff as necessary or required.

• Promotes First Call Ambulance marketing strategies consistent with the marketing plan in all aspects personal and professional.

• Works closely with all employees, supervisors, managers, and other departments to enhance First Call Ambulance strategies.

• Attends all required and mandatory training sessions, seminars, and workshops to enhance personal knowledge in all aspects of First Call Ambulance lines of business.
• Maintains First Call Ambulance core values and stays focused on our mission in the community.

• Always displays conduct becoming of a First Call Ambulance staff member. • Performs other functions other functions as necessary and/or required by First Call Ambulance management.

Qualifications:
• Must have valid state EMS license with no disciplinary action documented
• Must have active DL in the state the employee resides.
 • Maintains current certifications in CPR, EVOC. Also, within 1 year of hire date, complete Pediatric Certification Course (PEARS, PEPP, EPC) and Trauma Certification (PHTLS, ITLS)