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First Call Medical Center Jobs (NOW HIRING)

Community Credit Union

Call Center Representative I

Midland, TX · On-site

$15.75 - $19.75/hr

MCCU is hiring a Call Center Representative I! Click the link below to review the complete . Ideal ... You take pride in resolving requests on the first call whenever possible, communicate clearly, and ...

First Call Ambulance

Call Taker - Night Shift

Lakewood, TN · On-site

$37K - $42K/yr

Ensures security of buildings, Dispatch Center and all other company property. * Performs daily ... Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the ...

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you ... Medical, dental, and vision insurance * Paid time off * Paid sick time * Paid Holidays * On-the-job ...

AbsoluteCARE Inc

Call Center Support Specialist - Part Time

$17.25 - $21.50/hr

... first-call resolution, and consistent member experience. Duties and Responsibilities * Follow ... Maintain professionalism and composure while supporting individuals with complex medical ...

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First Call Medical Center information

What is First Call Medical Center?

First Call Medical Center is an urgent care and walk-in clinic that provides immediate medical attention for non-life-threatening conditions. They offer a wide range of services, including treatment for illnesses and injuries, physical exams, vaccinations, occupational health services, and diagnostic testing. Patients can access care without needing an appointment, making it a convenient alternative to emergency rooms for many health concerns. The center aims to deliver prompt, quality healthcare to individuals of all ages.

What are the key skills and qualifications needed to thrive as a medical assistant at a First Call Medical Center?

To thrive as a Medical Assistant at a First Call Medical Center, you need a solid foundation in clinical procedures, patient care, and administrative tasks, typically supported by a medical assisting diploma or certification (such as CMA or RMA). Familiarity with electronic health record (EHR) systems, scheduling software, and basic laboratory equipment is essential. Excellent communication, attention to detail, and a compassionate bedside manner are standout soft skills for this role. These abilities ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare providers.

What are the typical daily responsibilities for a medical assistant at a First Call Medical Center?

Medical assistants at a First Call Medical Center typically balance both administrative and clinical duties. Their day often includes greeting patients, taking vital signs, preparing exam rooms, updating medical records, and assisting physicians during exams or minor procedures. They may also handle scheduling, phone inquiries, and coordinating patient referrals. This role requires strong organizational skills and a compassionate approach to patient care, as medical assistants are often the first and primary point of contact for patients.

What is the difference between First Call Medical Center vs Medical Assistant?

AspectFirst Call Medical CenterMedical Assistant
CertificationsCPR, First Aid, sometimes state-specific licensesCPR, First Aid, Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, outpatient settings, urgent care centersClinics, hospitals, outpatient facilities
Job RoleFront desk, patient intake, basic clinical tasksPatient exams, vital signs, assisting physicians
Industry UsageHealthcare clinics, urgent care centersHospitals, clinics, outpatient care

First Call Medical Center staff typically perform administrative and basic clinical tasks, often requiring CPR and First Aid certifications. Medical Assistants have similar clinical duties but usually hold certifications like CMA or RMA, and may perform more advanced clinical procedures. Both roles are essential in outpatient healthcare settings, but Medical Assistants often have a broader scope of clinical responsibilities.

More about First Call Medical Center jobs
What cities are hiring for First Call Medical Center jobs? Cities with the most First Call Medical Center job openings:
What job categories do people searching First Call Medical Center jobs look for? The top searched job categories for First Call Medical Center jobs are:
First Call Medical Center jobs near you
Infographic showing various First Call Medical Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Representative I

Community Credit Union

Midland, TX • On-site

$15.75 - $19.75/hr

Other

Re-posted 29 days ago

Job description

MCCU is hiring a Call Center Representative I! Click the link below to review the complete job description.
Ideal Candidate:
You'll thrive in this role if you enjoy helping members, problem-solving in a fast-paced environment, and delivering friendly, accurate service over the phone. You take pride in resolving requests on the first call whenever possible, communicate clearly, and handle sensitive information with professionalism and care.
  1. What Sets You Apart
  • Service: Delivers friendly, efficient service while making complex topics easy to understand.
  • Attention: Processes transactions accurately and protects confidential member information.
  • Pride: Takes ownership of member requests and follows through to completion.
  • Value: Identifies products and services that genuinely meet member needs.
  • Advocate: Works collaboratively with teammates and follows policies, procedures, and compliance standards.
  1. What You Bring to the Role
  • Six months to two years of call center, customer service, or financial services experience
  • High-volume inbound call experience preferred
  • Graduation from an accredited high school or GED
  • Strong communication and active listening skills
  • Ability to multi-task, retain product knowledge, and stay calm under pressure
  • Strong attention to detail and organizational skills
  • Comfort navigating computer systems and digital tools

A Preview of What Joining Us as a Call Center Representative I Looks Like
The Call Center Representative I provides first-call resolution to members by answering questions about accounts, products, and services while completing a variety of transactions accurately and efficiently. This role supports members with online banking, loan payments, bill pay, travel notices, account maintenance, and general troubleshooting.
Representatives actively listen to understand member needs, resolve concerns within their authority, and escalate issues appropriately. The role also includes identifying opportunities to cross-sell relevant products and assisting with loan requests by gathering and documenting information for underwriting.
The Impact Behind This Role
  1. Deliver a positive, consistent member experience on every call
  2. Support members with timely, accurate account service
  3. Strengthen member relationships through trust and professionalism
  4. Contribute to department goals through reliability and performance
  5. Represent MCCU's values in every interaction

To learn more about our company, culture, and the benefits we offer, please click here.
Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting.
MCCU is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at (432) 687-8415.
All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.

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