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Hospital Call Center Scheduler Jobs (NOW HIRING)

Ardent Health

Call Center Scheduler

Westwood, NJ · On-site

$20 - $26/hr

Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000 ... or call center experience. * 2+ years of experience working in a healthcare field/role or call ...

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$14.75 - $17.75/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the hospital. * Collaborate closely with the nursing team to ensure appropriate timeframes and clinical ...

APDerm

Call Center Scheduler

Acton, MA · On-site

$19/hr

Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the ...

APDerm

Call Center Scheduler

Acton, MA

$19/hr

Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the ...

TemPositions

Hospital Call Center Representative

Valhalla, NY · On-site

$16.75 - $20.75/hr

... schedules. Maintain strict confidentiality of patient information in compliance with hospital ... call center, or dietary department is highly preferred). Skills: Excellent communication, phone ...

APDerm

Call Center Scheduler

Acton, MA · On-site

$19/hr

Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the ...

APDerm

Call Center Scheduler

Acton, MA · On-site

$19/hr

Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the ...

Griffin Hospital

Call Center Scheduler FPP

Derby, CT · On-site

$16.50 - $19.75/hr

... Hospital resources. • Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed. • Participates in population health outreach campaigns and helps ...

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Hospital Call Center Scheduler information

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$14

$21

$30

How much do hospital call center scheduler jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for hospital call center scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What does a hospital call center scheduler do?

A Hospital Call Center Scheduler is responsible for managing incoming calls from patients, healthcare providers, and other stakeholders to schedule, confirm, or reschedule medical appointments. They gather necessary information, verify patient details, and coordinate appointment times based on provider availability. This role often involves using specialized scheduling software and maintaining accurate records to ensure efficient patient flow and communication between departments. Additionally, they may answer general inquiries, provide information about services, and escalate urgent calls when necessary.

What skills and qualifications are needed to be a hospital call center scheduler?

To thrive as a Hospital Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with healthcare scheduling, typically supported by a high school diploma or equivalent. Familiarity with hospital scheduling software, electronic health records (EHRs), and multi-line phone systems is essential. Excellent communication, problem-solving abilities, and a patient-centered attitude are standout soft skills in this role. These skills and qualities ensure accurate scheduling, clear patient communication, and efficient coordination in a high-demand healthcare environment.

What are common challenges faced by hospital call center schedulers, and how can they be managed?

Hospital Call Center Schedulers often handle high call volumes and must manage complex scheduling requests, which can be challenging during peak times or when coordinating multiple departments. Staying organized, using scheduling software efficiently, and maintaining clear communication with both patients and medical staff are key to managing these challenges. Additionally, adaptability and problem-solving skills help schedulers resolve conflicts and last-minute changes quickly, ensuring patient needs are met while supporting the hospital’s workflow.

What is the difference between Hospital Call Center Scheduler vs Medical Office Scheduler?

AspectHospital Call Center SchedulerMedical Office Scheduler
CredentialsTypically requires healthcare-related experience, familiarity with hospital systemsOften requires medical office or administrative certifications
Work EnvironmentHospital call centers, fast-paced, high-volumeMedical clinics, outpatient offices, less hectic
Employer & IndustryHospitals, healthcare networksPrivate practices, outpatient clinics
Common Search & ComparisonHospital Call Center Scheduler vs Medical Office Scheduler

The main difference is that Hospital Call Center Schedulers work in hospital environments managing patient calls and appointments, often handling complex scheduling needs. Medical Office Schedulers typically work in outpatient clinics or private practices, focusing on scheduling patient visits and procedures. Both roles require strong organizational skills but differ in setting and scope.

How to become a hospital call center scheduler?

To become a hospital call center scheduler, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with scheduling software or customer service. Some positions may require familiarity with healthcare terminology and the ability to handle sensitive information. Certification is not usually mandatory but can enhance job prospects.
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Cities with the most Hospital Call Center Scheduler job openings:

What states have the most Hospital Call Center Scheduler jobs?

States with the most job openings for Hospital Call Center Scheduler jobs include:

What job categories do people searching Hospital Call Center Scheduler jobs look for?

The top searched job categories for Hospital Call Center Scheduler jobs are:

Hospital Call Center Scheduler jobs near you
Infographic showing various Hospital Call Center Scheduler job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Call Center Scheduler

Westwood, NJ

Pascack Valley Medical Center
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Pascack Valley Medical Centerexternal

$20 - $26/hr

Full-time

Medical, PTO

Posted 25 days ago

Job description

Overview

Join our team as a day shift, full-time, Central Scheduling Scheduler in Emerson, NJ. This role will be onsite.

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 
  • Learn more about thebenefits offeredfor this job. 

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities
  • The Scheduler provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
  • Accurately and compassionately schedules/re-schedules/cancels appointments, pre-registers patients using EPIC, and aids in patient-to-clinic healthcare questions.
  • Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR).
  • Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA).
  • Shows dedication and commitment to patients through dependable attendance and schedule adherence.

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent.

  • Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook.

  • Knowledge of standard office procedures and equipment.

Preferred Job Qualifications:

  • Associate degree or higher in a related field of study.
  • 1 Year of healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Qualifications:

Job Requirements:

  • High School Diploma or GED equivalent.

  • Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook.

  • Knowledge of standard office procedures and equipment.

Preferred Job Qualifications:

  • Associate degree or higher in a related field of study.
  • 1 Year of healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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