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Phone Scheduler Jobs (NOW HIRING)

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments ...

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL · On-site

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments ...

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL · On-site

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Phone Scheduler Survey *** If you have completed the survey before, even for another position , please do not take it again. Employment Type: Full-Time, In-Person Benefits: M/D/V, Life Ins., 401(k) ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Phone Scheduler Survey *** If you have completed the survey before, even for another position , please do not take it again. Employment Type: Full-Time, I n-Person Benefits: M/D/V, Life Ins., 401(k) ...

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Phone Scheduler information

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$12

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$26

How much do phone scheduler jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for phone scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges Phone Schedulers face when managing high call volumes and appointment requests?

Phone Schedulers often encounter challenges in balancing a high volume of incoming calls while maintaining accuracy and professionalism. Managing overlapping or last-minute appointment requests can require quick thinking and effective prioritization skills. Additionally, they need to communicate clearly with both clients and team members to prevent scheduling conflicts and ensure smooth operations. Adapting to different scheduling software and maintaining a calm demeanor during peak hours are essential for success in this role.

What does a phone scheduler do?

A phone scheduler is responsible for managing and coordinating appointments, meetings, or reservations over the phone. They often work in offices, medical practices, or service-based businesses, ensuring that schedules are organized efficiently and clients or patients are reminded of their appointments. Their duties may also include answering calls, handling cancellations or rescheduling, and maintaining accurate records in scheduling systems.

What is the difference between Phone Scheduler vs Medical Receptionist?

AspectPhone SchedulerMedical Receptionist
CredentialsBasic computer skills, communication skillsHigh school diploma, medical office training
Work EnvironmentCall centers, healthcare officesClinics, hospitals, healthcare facilities
Employer & IndustryHealthcare providers, clinicsHospitals, outpatient clinics
Primary RoleScheduling appointments via phoneManaging patient check-in, scheduling, and phone calls

The main difference is that a Phone Scheduler primarily focuses on scheduling appointments over the phone, often in healthcare settings, while a Medical Receptionist handles a broader range of front-desk duties, including patient check-in, billing, and general administrative tasks. Both roles require strong communication skills, but Medical Receptionists typically need more comprehensive medical office training.

What are the key skills and qualifications needed to thrive as a Phone Scheduler, and why are they important?

To thrive as a Phone Scheduler, you need strong organizational skills, attention to detail, and experience with appointment setting, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools is commonly required. Excellent communication, patience, and problem-solving abilities help you manage client interactions and resolve scheduling conflicts. These skills ensure accurate scheduling, efficient workflow, and positive experiences for both clients and staff.
More about Phone Scheduler jobs
What cities are hiring for Phone Scheduler jobs? Cities with the most Phone Scheduler job openings:
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Phone Scheduler jobs near you
Infographic showing various Phone Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Medical Phone Scheduler

ENT and Allergy of FL.

Tampa, FL

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Florida ENT and Allery, a division of ENT and Allergy Associates of Florida is currently seeking a Medical Phone Scheduler for a full-time position at our Sabal Park office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Medical Phone Scheduler Description:

Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments, confirmation, working with insurance companies.

Medical Phone Scheduler Requirements:

  • Minimum one year previous call center service experience
  • Strong customer service and interpersonal skills.
  • Strong written and verbal communication skills with a clear speaking voice.
  • Ability to prioritize and handle high call volume of patients
  • The ability to work in a team environment.
  • Strong computer literacy is a MUST
  • Working knowledge of medical terminology is a plus
  • Bi-lingual is a plus.

Benefits Insurance Verification Specialist Receptionist:

  • Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
  • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
  • 401(K): Effective 1st of the month after 1 year of employment.
  • 6 Paid Holidays: Effective immediately.
  • PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTA offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

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